Do Despotic Leadership and Workplace Incivility Predict Turnover Intention: A Mediation By Work-Family Conflict?

Shahid Mehmood (1) , Nurul Sharniza Husin (2) , Azelin Aziz (3)
(1) School of Business Management, Universiti Utara Malaysia , Malaysia
(2) School of Business Management, Universiti Utara Malaysia , Malaysia
(3) School of Business Management, Universiti Utara Malaysia , Malaysia


The purpose of this study was to assess the effect of despotic leadership and workplace incivility on turnover intention among nurses in Punjab, Pakistan, by mediating the effect of work-family conflict. 573 questionnaires were distributed to nurses in Punjab, Pakistan's healthcare sector. SPSS was used to analyze the data, and Smart PLS was used to evaluate the model. The findings of the study reveal that despotic leadership and workplace incivility directly increase turnover intention. The independent variables were positively and negatively correlated with intent to leave the organization. The mediating effect of work-family conflict between despotic leadership and turnover intention was not supported. The study also examines how despotic leadership and workplace incivility affect work-family conflict, which has not been extensively studied. This research sheds light on employee turnover and stresses the importance of addressing negative workplace experiences to boost retention and well-being.

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Shahid Mehmood
Nurul Sharniza Husin (Primary Contact)
Azelin Aziz
Mehmood, S., Husin, N. . S., & Aziz, A. (2023). Do Despotic Leadership and Workplace Incivility Predict Turnover Intention: A Mediation By Work-Family Conflict?. Journal of Intercultural Communication, 23(2), 120–135.

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