Interethnic bridging social capital and the significance of ethnocentric interethnic interaction within Malaysian universities

Somayeh Mortazavi Ganji Ketab (1) , Ezhar Bin Tamam (2) , Jusang Bolong (3) , Saeed Pahlevan Sharif (4)
(1) Department of Communication, Faculty of Modern Languages and Communication, Universiti Putra Malaysia, 43400 Selangor, Malaysia , Malaysia
(2) Department of Communication, Faculty of Modern Languages and Communication, Universiti Putra Malaysia, 43400 Selangor, Malaysia , Malaysia
(3) Department of Communication, Faculty of Modern Languages and Communication, Universiti Putra Malaysia, 43400 Selangor, Malaysia , Malaysia
(4) Business School, Taylor’s University, Subang Jaya, 47500, Malaysia , Malaysia


This article explores the possible theoretical relationships of ethnocentrism (independent variable) and interethnic interaction (mediating variable) with interethnic bridging social capital (IBSC) (dependent variable). Interethnic bridging social capital is extremely noticeable that there is a lack of such investigation in specifically Malaysian public universities. In an attempt to clarify the current situation, a survey questionnaire was conducted with 343 undergraduate students from the three main ethnic groups. The findings reveal that not only ethnocentrism can effect directly and negatively on IBSC, but also its impact can be partially mediated through interethnic interaction as well. Overall, this article contributes to our understanding of how negative attitudes towards outsiders inhibit trust, reciprocity and cooperation in heterogeneous communities.

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Somayeh Mortazavi Ganji Ketab (Primary Contact)
Ezhar Bin Tamam
Jusang Bolong
Saeed Pahlevan Sharif
Author Biographies

Somayeh Mortazavi Ganji Ketab, Department of Communication, Faculty of Modern Languages and Communication, Universiti Putra Malaysia, 43400 Selangor, Malaysia

Somayeh Mortazavi Ganji Ketab has studied her PhD in Mass Communication at Universiti Putra Malaysia (UPM). She holds an MA in Communication Technology and a BA in Journalism. Her main research interests include new technologies, social media studies and social impact of new media. Also she has been a translator and TV reporter for less than a decade.

Ezhar Bin Tamam, Department of Communication, Faculty of Modern Languages and Communication, Universiti Putra Malaysia, 43400 Selangor, Malaysia

Ezhar Bin Tamam is a professor of Communication studies at Universiti Putra Malaysia (UPM). His research interests are intercultural communication, youth development, and development communication.

Jusang Bolong, Department of Communication, Faculty of Modern Languages and Communication, Universiti Putra Malaysia, 43400 Selangor, Malaysia

Jusang Bin Bolong is an associate professor of Communication studies at Universiti Putra Malaysia (UPM). His research area is human communication, computer mediated communication, and development communication.

Saeed Pahlevan Sharif, Business School, Taylor’s University, Subang Jaya, 47500, Malaysia

Saeed Pahlevan Sharif is a Finance lecturer at Taylor’s University. His main research covers corporate governance, social media and cultural studies.

Ketab, S. M. G., Tamam, E. B., Bolong, J., & Sharif, S. P. (2016). Interethnic bridging social capital and the significance of ethnocentric interethnic interaction within Malaysian universities. Journal of Intercultural Communication, 16(3), 1–17.

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