Language Anxiety as a Perceived Central Factor in ESL Speaking Difficulties: A Mixed-Methods Study of Low-Proficiency Undergraduates

Misbah Shahid (1) , Muhammad Zammad Aslam (2) , Rabia Mahmood (3) , Shaidatul Akma Adi Kasuma (4)
1. School of Languages, Literacies & Translation, Universiti Sains Malaysia, Malaysia
2. School of Languages, Literacies & Translation, Universiti Sains Malaysia, Malaysia
3. Faculty of Education, Istanbul Okan University, Tuzla Campus, Istanbul, Turkey
4. School of Languages, Literacies & Translation, Universiti Sains Malaysia, Malaysia

Abstract

This study, grounded in a mixed-methods framework, examines the hindrances affecting the speaking skills of low-proficiency ESL undergraduates at a public university, with a specific focus on the perceived role of language anxiety. The study collected quantitative data by using a well-structured questionnaire, whereas qualitative insights were captured through semi-structured interviews to examine learners’ reported classroom experiences. Speaking proficiency has long been a persistent challenge, given its importance for English as a Second Language (ESL) learners, who need extended exposure yet have limited opportunities within formal language instruction, particularly in non-Anglophone higher education contexts. Descriptive statistical analysis indicated that psychological factors, especially presentation anxiety, fear of making mistakes, and low speaking self-confidence, were reported as key barriers alongside classroom-related and linguistic challenges. The thematic analysis of the interview data further suggested that English-only instructional approaches, teacher-dominated pedagogical practices, linguistic insecurity, and crowded classrooms were perceived to heighten learners’ anxiety and reduce their readiness or willingness to communicate. From a pedagogical perspective, the current study highlights the significance of affectively sensitive teaching strategies, including carefully scaffolded collaborative interaction, helpful feedback, and flexible language use, for developing communicative self-confidence.

Article Highlights:
  • ow-proficiency ESL undergraduates reported multiple speaking barriers.
  • Anxiety, fear of mistakes, and low confidence were the strongest barriers.
  • Linguistic insecurity and classroom pressures reduced willingness to speak.
  • English-only teaching and crowded classes were linked to higher anxiety.
  • Scaffolded, supportive teaching may improve speaking confidence.

Article information

Section
Articles
Submitted
3 March 2026
Accepted
29 April 2026
Published
22 May 2026
Corresponding author
Muhammad Zammad Aslam
DOI

https://doi.org/10.36923/jicc.v26i2.1457

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How to Cite

Shahid, M., Aslam, M. Z., Mahmood, R., & Kasuma, S. A. A. (2026). Language Anxiety as a Perceived Central Factor in ESL Speaking Difficulties: A Mixed-Methods Study of Low-Proficiency Undergraduates. Journal of Intercultural Communication, 26(2), 82-95. https://doi.org/10.36923/jicc.v26i2.1457

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Authors

Misbah Shahid
Muhammad Zammad Aslam
zammad.aslam@gmail.com (Primary Contact)
Rabia Mahmood
Shaidatul Akma Adi Kasuma
Author Biographies

Misbah Shahid

Misbah Shahid is a PhD researcher at the School of Languages, Literacies & Translation at Universiti Sains Malaysia (USM). Ms. Misbah Shahid is an academic or postgraduate researcher in language education or applied linguistics. She works as a lecturer at the University of Kotli, Azad Jammu & Kashmir, Pakistan. Her fields of study are translanguaging, applied linguistics, language anxiety, and cognitive linguistics.

Muhammad Zammad Aslam

Dr. Muhammad Zammad Aslam holds a Ph.D. from Universiti Utara Malaysia, Malaysia. He also has a master’s degree in English (Linguistics and Literature) and a Master of Philosophy (English Linguistics) from the National University of Modern Languages, Islamabad. He is also a certified master trainer and an English language instructor. His research interests include Intercultural Communication, Political Communication, Spiritual and Transformational Leadership, Political Discourse Analysis, and Second Language Learning and Acquisition.

Rabia Mahmood

Dr. Rabia Mahmood is an Assistant Professor at Istanbul Okan University, Faculty of Education, Turkey, having experience spanning more than 19 years across the UK, Turkey, and Pakistan. Her academic research focuses on ELT, EAP, ESL, EFL, and applied linguistics and she has published in SSCI- and Scopus-indexed journals. She also serves as a PhD examiner and holds various editorial positions in peer-reviewed journals.

Shaidatul Akma Adi Kasuma

Dr. Shaidatul Akma Adi Kasuma works as an Assistant Professor at the School of Languages, Literacies & Translation, Universiti Sains Malaysia (USM). She holds a PhD from the University of Warwick, UK. Her research spans Teaching English as a Second Language (TESL), technology-enhanced language learning, applied linguistics, and sustainability communication, and she has led or co-investigated multiple funded research projects on topics including ESL learning, digital literacy, vocabulary acquisition, and pedagogical frameworks for language development.

How to Cite

Shahid, M., Aslam, M. Z., Mahmood, R., & Kasuma, S. A. A. (2026). Language Anxiety as a Perceived Central Factor in ESL Speaking Difficulties: A Mixed-Methods Study of Low-Proficiency Undergraduates. Journal of Intercultural Communication, 26(2), 82-95. https://doi.org/10.36923/jicc.v26i2.1457

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