An Investigation into Undergraduate Students’ Readiness for Intercultural Written Communication in a Foreign Language

Tatiana V. Salynskaya, Irina G. Tuchkova, Arina A. Yasnitskaya


Employees’ ability to interact with international business partners in writing determines the success of their work, but difficulties conducting business correspondence in a foreign language complicate this process. The study aims to assess undergraduate students’ readiness for participation in intercultural written communication in a foreign language. The initial research data included the English language proficiency level for 169 undergraduate economics and management students and a list of difficulties performing written assignments. The study determined the degree of students’ awareness of how to write a business letter and readiness to conduct intercultural written communication. The level of the readiness was divided into high (8.88%), medium (66.27%), and low (24.85%). Such levels are enough for development of the students’ writing skills.

    intercultural written communication, foreign language proficiency level, cultural differences, business letter

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Tatiana V. Salynskaya
Irina G. Tuchkova
Arina A. Yasnitskaya
(Primary Contact)
Salynskaya, T. V., Tuchkova, I. G., & Yasnitskaya, A. A. (2022). An Investigation into Undergraduate Students’ Readiness for Intercultural Written Communication in a Foreign Language. Journal of Intercultural Communication, 21(2), 70–81.

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