Revisiting Hofstede’s Uncertainty-Avoidance Dimension: A Cross-Cultural Comparison of Organizational Employees in Four Countries

Jung-Soo Yi

Abstract

The present study was designed to explore the validity and applicability of the uncertainty-avoidance dimension in the contemporary world. Because social, cultural, and commercial interrelationships among countries have significantly increased since the introduction of this dimension, it would be advisable to revisit and investigate the substantiality of this dimension before making beneficial suggestions to people who engage in cultural encounters. A questionnaire was constructed, tested, edited, and distributed to 2,000 organizational members in Japan, France, Great Britain, and Singapore. Among the 1,258 questionnaires returned, 1,215 were included in the analysis. Not surprisingly, cultural differences among countries still exist. The findings of the present study suggest that cultural characteristics have become more complicated since the uncertainty-avoidance dimension was introduced four decades ago. To yield more detailed guidelines on cultural variabilities, future studies should examine factors such as education, generation gaps, occupations, religions, and degrees of intercultural contacts, along with how these factors influence variability among cultures.

Keywords:
    uncertainty avoidance, cultural comparison, organizational communication

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Authors

Jung-Soo Yi
jung-soo.yi@wright.edu (Primary Contact)
Author Biography

Jung-Soo Yi, Wright State University, Dept. of Communication, 415 Millett Hall, 3640 Colonel Glenn Hwy, Dayton, OH 45435 USA

Jung-Soo Yi is professor in the Department of Communication at Wright State University in Dayton, Ohio. He received his PhD in speech communication from Pennsylvania State University. He teaches courses in public speaking, organizational communication, intercultural communication, and negotiation and bargaining communication.

Yi, J.-S. (2021). Revisiting Hofstede’s Uncertainty-Avoidance Dimension: A Cross-Cultural Comparison of Organizational Employees in Four Countries. Journal of Intercultural Communication, 21(1), 46–61. https://doi.org/10.36923/jicc.v21i1.5

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