Indonesian Seafarers’ Intercultural Communication Challenges With Multinational Crews

Budi Riyanto (1) , Eka Nurmala (2) , Irmi Agustina (3) , Siti Raudhah Maidari (4)
(1) Technica Department, Sorong Merchant Marine Polytechnic, Papua Barat, Indonesia , Indonesia
(2) Nautica Department, Malahayati Merchant Marine Polytechnic, Indonesia , Indonesia
(3) Maritime English lecturer, Marine Polytechnic MNautica Department, Malahayati Merchant Marine Polytechnic, Indonesiaalahayati Aceh, Indonesia , Indonesia
(4) Nautica Department, Malahayati Merchant Marine Polytechnic, Indonesia , Indonesia

Abstract

The current study investigated the intercultural communication challenges among Indonesian seafarers with foreign crews at international shipping companies. Data collection was conducted through a mixed-questionnaire method, with each questionnaire consisting of 10 items distributed in Google Forms to 171 respondents. The findings revealed that the language barrier was a significant issue among Indonesian seafarers to communicate and socialize with onboard multinational crews, which was mainly overcome through body language. Indonesian seafarers’ acceptance of onboard diversity rendered them to be more sociable, which was identified as a positive attitude. However, it cannot be denied that the fact of low communicative competence has impacted social life interactions and work for some seafarers. Resultantly, pertinent Indonesian maritime education and training institutions should adequately prepare seafarers and cadets with relevant work skills and English linguistic competence. This research aims to shed new light on the development of maritime and seafarers’ research.

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Authors

Budi Riyanto
budiriyantobr31@mial.com (Primary Contact)
Eka Nurmala
Irmi Agustina
Siti Raudhah Maidari
Author Biographies

Budi Riyanto, Technica Department, Sorong Merchant Marine Polytechnic, Papua Barat, Indonesia

Budi Riyanto, SE., MM., M.Mar.E is a director of Sorong Merchant Marine Polytechnic, Indonesia, and he is a Marine engineer 1st class licensed. His Maritime Education and Training career has brought him concern for education development. Thus he has pursued his master's degree in Human Resource Management and is now in the process of his doctoral degree. Throughout his career in several positions, such as Lecturer, Finance and public relation, 1st vice director/education division, and head of academic administration and cadet affairs division, he strongly encourages and is concerned with the development of seafarers

Eka Nurmala, Nautica Department, Malahayati Merchant Marine Polytechnic, Indonesia

Eka Nurmala, SE, M.Ak, is a head of the academic administration sub-sebction in Merchant Marine Polytechnic Malahayati Aceh.Indonesia. Her position in the institution is focused on cadets’ administration and academic development.

Irmi Agustina, Maritime English lecturer, Marine Polytechnic MNautica Department, Malahayati Merchant Marine Polytechnic, Indonesiaalahayati Aceh, Indonesia

Irmi Agustina, M.Sc. Tesol is a lecturer at Marine Polytechnic Malahayati Aceh, Indonesia. She specifically teaches Maritime English subject. She has been teaching at the institution since 2013 – until now. Her areas of research are mostly related to English language teaching and learning methodology, English for Specific Purposes, and Task-based Language teaching.

Siti Raudhah Maidari , Nautica Department, Malahayati Merchant Marine Polytechnic, Indonesia

Siti Raudhah Maidari, M.A., is a lecturer of Marine Polytechnic Malahayati Aceh, Indonesia. She is also a Maritime English lecturer. She has already dedicated her career as a lecturer in the institution for 5 years. Her area of research is Linguistic, Language learning methodology, English for Specific Purposes, and Language learning technology.

Riyanto, B., Nurmala, E., Agustina, I., & Maidari , S. R. (2023). Indonesian Seafarers’ Intercultural Communication Challenges With Multinational Crews. Journal of Intercultural Communication, 23(1), 76–81. https://doi.org/10.36923/jicc.v23i1.92

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