Negotiation Styles - Similarities and Differences between American and Japanese University Students -
Abstract
This paper discusses similarities and differences in negotiation styles between Americans and Japanese based on the results of questionnaires administered to 96 students in the United States and 102 students in Japan. Both in negotiations with a family member or a friend and in a business context, universal factors and those specific to American and Japanese cultures are identified. Although the essence of negotiation is universal, Americans and Japanese need to acquire different abilities in order to foster give-and-take relationships that will benefit both parties. It is essential for Americans to acquire the abilities: to listen attentively to what the other person says, and display a willingness to compromise by controlling emotions. On the other hand, it is indispensable for Japanese to acquire the abilities: to utilize logic and reasoning, and help others recognize points of disagreement by expressing their opinions clearly.
Full text article
References
Doi, T. (1981). The anatomy of dependence: The key analysis of Japanese behavior. English trans. J. Bester (2nd ed.). Tokyo: Kodansha International.
English, L., & Lynn, S. (1995). Business across cultures. NY: Addison Wesley Publishing Co.
Fisher, R., Ury, W., & Patton, B. (1991). Getting to yes: Negotiating agreement without giving in (2nd ed.). NY: Penguin Books.
Harvard Business School Press. (2004). Winning negotiations that preserve relationships. Boston: Harvard Business School Press.
Jones, T.S., & Brinkert, R. (2008). Conflict coaching: Conflict management strategies and skills for the individual. LA: Sage.
Kawakita, J. (1967). Hasso hou [Creativity techniques]. Tokyo: Chukoshinsho.
Kawakita, J. (1970). Zoku hasso hou [The second series of creativity techniques] Tokyo: Chukoshinsho.
Kennedy, (2000). The new negotiating edge. London: Nicholas Brealey Publishing.
Lewicki, R.J., Saunders, D.M., & Barry, B. (2006). Negotiation (5th ed.). Boston: McGraw Hill.
McDaniel, E.R., & Quasha, S. (2000). The communicative aspects of doing business in Japan. In L.A. Samovar, & R.E. Porter (Eds.), Intercultural communication: A reader (pp.312-324). Belmont, CA: Wadworth Publishing Company.
Nakashima, Y. (2000). Koushouryoku [Power of negotiation]. Tokyo: Kodansha.
Nakayama, O.(1989). Bokashi no shinri [Psychology on being deliberately vague]. Tokyo: Sogensha.
Onoda, H. (2003). Eigo wa ronri [English values logic]. Tokyo: Kobunsha.
Oohashi, H.(2007). Makenai koshoujyutsu [Art of non-losing negotiation]. Tokyo: Daiyamond.
Raiffa, H. (1982). The art and science negotiation. Cambridge: Harvard University Press.
Steward, E., & Bennett, M. (1991). American cultural patterns (2nd ed.). Yarmouth: Intercultural Press.
Tamuru, J, Isshiki, W. & Sumida, K. (2010). Koshougaku Nyuumon [Introduction to negotiation]. Tokyo: Nihon Keizai Shinbun Shuppansha.
Tenhover, G.R. (1994). American-Japanese negotiations. In Weaver, G.R. (Ed.), Culture, communication and conflict: Readings in intercultural relations (pp.525-530). MA: Simon & Schuster Custom Publishing.
Ury, W. (1993). Getting past no: Negotiating your way from confrontation to cooperation (Re.ed.). NY: Bantam Books.
Ury, W. (2007). The power of a positive no. NY: Bantam Books.
Watkins, M. (1999). Negotiating in a complex world. Negotiation Journal, 15, 229-270.
Authors
Copyright (c) 2012 Linda Viswat, Junko Kobayashi

This work is licensed under a Creative Commons Attribution 4.0 International License.
This journal provides immediate and free open access to all its content and is distributed under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0). This means readers are permitted to read, download, copy, distribute, print, search, or link to the full texts of articles, or use them for any other lawful purpose, without asking prior permission from the publisher or the author, as long as proper attribution is given. This policy is consistent with the Budapest Open Access Initiative (BOAI) definition of open access.
Article Details
How to Cite
Most read articles by the same author(s)
- Junko Kobayashi, Linda Viswat, Intercultural Communication Competence in Business: Communication between Japanese and Americans , Journal of Intercultural Communication: Vol. 11 No. 2 (2011)
- Junko Kobayashi, Linda Viswat, Negotiation Strategies Employed in Difficult Situations - Focus on Japanese and American University Students , Journal of Intercultural Communication: Vol. 16 No. 1 (2016)
- Junko Kobayashi, Linda Viswat, 3-D Negotiation in a Business Context Negotiation between Japanese and Americans , Journal of Intercultural Communication: Vol. 14 No. 1 (2014)
- Linda Viswat, Junko Kobayashi, Cultural Differences in Conversational Strategies-Japanese and American University Students , Journal of Intercultural Communication: Vol. 8 No. 3 (2008)
- Junko Kobayashi, Linda Viswat, An Exploratory Study of “Fairness” in Educational Settings —American and Japanese University Students—. , Journal of Intercultural Communication: Vol. 7 No. 2 (2007)