Abstract: This paper analyses the negative reviews that some users of social services in New York and Madrid posted on Google. The aim is to relate the impoliteness strategies that the users of these centres reported to have received or that they issued themselves with the cultural values of the groups they belong to. To achieve this, twenty American and Spanish centres were analysed, obtaining more than two hundred negative comments that,... [...] Read more

Abstract: As with other evolving fields within the realms of science the ontological assumptions and epistemological aspirations of intercultural communication studies are matters of debate and disagreement. Differently put, the very point of take-off from which studies in this field are conducted is seldom scrutinized. This being said, this paper identifies and discusses a number of blindspots and biases of intercultural communication studies – e.g.... [...] Read more

Abstract: The paper examines communication patterns of contemporary Ukrainians, represented by a group of 18-30-year-old residents of Kyiv, the capital city. The methods of interview, participant-observation and introspection are used to uncover some nationally specific traits of communication, which are given a superficial or inaccurate coverage in a big number of sources devoted to Ukraine. In addition to the outline of modern Ukrainians’ behaviour... [...] Read more

Abstract: This paper examines the recent emergence of visions of globalised virtual communities who inhabit graphical versions of cyberspace implemented on the Internet. Often it is claimed that geography, nationality, 'race' and gender (are) no longer matter in these novel domains. In regard to the contemporary debates over the nature of intercultural communication, the paper considers how human communication is envisaged in these so-called... [...] Read more

Abstract: The international education sector requires professionals to collaborate daily with culturally diverse colleagues, clients, and partner institutions. While this diversity enriches organizational practice, it also generates recurring communication challenges that demand strong intercultural competence. In many Spanish small and medium-sized enterprises (SMEs), however, such competence is developed informally, without systematic training or... [...] Read more