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Open Access Article Intercultural Communication

Understanding Intercultural Experiences of Chinese Graduate Students at U.S. Universities: Analysis of Cross-Cultural Dimensions

Elena V. Chudnovskaya, Diane M. Millette
1-12
Abstract Views : 6622
Download :1758
10.36923/jicc.v23i1.81

Abstract: The purpose of this study was to analyze the experience of international graduate Chinese students in the U.S. The methodology included a focus group (n=8) and personal interviews (n=8) conducted at a southeastern university. This study revealed how international Chinese students dealt with differences in expectations for the classroom environment, excellence in schoolwork, and nonverbal norms during their time studying in the U.S. Gender... [...] Read more

Open Access Article Intercultural Communication

Cross-Cultural Adaptation and the Performance of Sino-Indonesian Joint Ventures: An Empirical Study

Bing CHI, Xiang Gao
38-55
Abstract Views : 5473
Download :1441
10.36923/jicc.v24i4.972

Abstract: China has emerged as Indonesia's largest trading partner, creating new opportunities for bilateral economic cooperation. However, challenges related to cultural differences in joint ventures have become increasingly important. Improving cross-cultural adaptability and joint venture performance is crucial to strengthen collaboration and exchange. This study aims to explain the theory of cross-cultural adaptation in joint ventures, establishing... [...] Read more

Open Access Article Intercultural Communication

The Relationship between Individualism / Collectivism Consultation and Harmony Needs

Rebecca Merkin
1-17
Abstract Views : 1666
Download :3117
10.36923/jicc.v15i3.704

Abstract: This study examines how individualism and collectivism impact the need for consultation versus harmony respectively and whether they underlie direct and indirect communication during face-threatening situations. A MANCOVA design was employed testing individualism/collectivism, while controlling for social desirability, on consultation expectations and harmonious facework strategies from self-report questionnaires (n = 654) collected in the... [...] Read more

Open Access Article Intercultural Communication

The impact of individualism-collectivism orientation and communal orientation on employees’ attitudes toward intercultural communication The case of Chinese employees in an MNC

Michał Wilczewski, Arkadiusz Gut, Oleg Gorbaniuk
1-14
Abstract Views : 976
Download :1002
10.36923/jicc.v17i3.749

Abstract: This study explored relationships between an individualism-collectivism orientation as well as communal orientation and the perceptions of Chinese employees ( n = 20) from an MNC of intercultural communication. On the basis of previous research, we hypothesised that this group of employees would display a tendency to focus their attention on the actions, knowledge and needs of their co-workers. To verify this hypothesis, the employees were... [...] Read more

Open Access Article Intercultural Communication

Filipino Americans and the Glass Ceiling: A Quantitative Analysis of Cultural Adherence, Assertiveness, and Management

Abby Hamilton, Daniel G. J. Kuchinka
66-76
Abstract Views : 5646
Download :1172
10.36923/jicc.v22i4.45

Abstract: With a sample of 473 Filipino Americans in 35 states in the United States, this quantitative study was designed to investigate factors which surround Filipino Americans’ glass ceiling challenges in attaining higher-level positions in the workplace. The investigation explored the related variables, including years of management experience, adherence to two dimensions of Filipino cultural values (interpersonal norms and conservatism), and... [...] Read more

Open Access Article Intercultural Communication

Re-Examining The Validity of Hofstede's Power Distance Dimension: A Cross-Cultural Comparison of Organizational Employees In Four Countries

Jung-Soo Yi
103-114
Abstract Views : 1179
Download :1392
10.36923/jicc.v26i1.1312

Abstract: The present study examines the contemporary validity and applicability of Hofstede's power distance dimension. Since the introduction of Hofstede's cultural value framework in the early 1980s, cultural, social, political, and commercial relationships among countries have undergone substantial transformation. These changes may have influenced how individuals perceive and enact power relations across intercultural contexts, making a... [...] Read more

Open Access Article Special Collections Globalisation or Glocalisation? Intercultural.....

I wish that I could have friends: The Intercultural Friendship Experience of Omani Students at US Universities

Mohammed Juma Alkharusi, Reynaldo Gacho Segumpan
28-42
Abstract Views : 2868
Download :737
10.36923/jicc.v24i1.274

Abstract: The domain of intercultural friendships between international and host national students represents a pivotal aspect of international higher education and intercultural communication. In response to the evident research gap within this realm, we conducted a phenomenological inquiry to explore how eight Omani students establish friendships with US host students and the factors that might either facilitate or impede these intercultural... [...] Read more

Open Access Article Communication Cultural Studies

Revisiting Individualism-Collectivism A Cross-Cultural Comparison among College Students in Four Countries

Jung-Soo Yi
1-13
Abstract Views : 2217
Download :1448
10.36923/jicc.v18i2.759

Abstract: The purpose of this study was to investigate the validity, fruitfulness, and constructive potential of Individualism-collectivism dimension in the contemporary world. With increasing interrelationship among countries and improvement of technologies and transportations, value differences among cultures might not be as significant as what people thought before. A questionnaire was constructed, tested, and distributed to 2,000 college students... [...] Read more

Open Access Article Intercultural Communication

Chinese Intercultural Competence Scale and the External Factors of Spanish as a Foreign Language

Tzu Yiu Chen
43-55
Abstract Views : 3216
Download :743
10.36923/jicc.v23i3.240

Abstract: The current study aimed to assess the intercultural competence (IC) of Chinese students of Spanish as a foreign language (SFL) using Chen's (2019) Chinese Intercultural Competence Scale (CICS), as well as to investigate which external factors influence the acquisition of IC in the field of SFL. The quantitative data from the study show that the participants' IC level was neither high nor low. Their level of IC was affected by age, study... [...] Read more

Open Access Article Intercultural Communication

Creating Synergy between Collectivism and Individualism in Cyberspace: A Comparison of Online Communication Patterns between Hong Kong and U.S. Students

Kay Kyeongju Seo, Paul Chamness Miller, Cynthia Schmidt, Patience Sowa
1-07
Abstract Views : 490
Download :247
10.36923/jicc.v8i3.467

Abstract: In recent years, studies have proposed the use of intercultural communication to promote understanding among students across geographic distances and foster students’ global awareness and international experience. This study compared Hong Kong students’ WebCT discussion postings with those of U.S. students to investigate differences in their online communication patterns. Results showed that while Asian students were more interactive by... [...] Read more

Open Access Article Intercultural Communication

Academic Hyper-mobility and Cosmopolitan Dispositions

Liudmila Kirpitchenko
1-13
Abstract Views : 462
Download :225
10.36923/jicc.v11i3.537

Abstract: Academic hyper-mobility provides a chance for exploring intensified intercultural communication encounters and the ever growing spirit of cosmopolitanism. This article hypothesises that in the modern conditions of academic hyper-mobility, cultural patterns play a significant part in framing the processes of communication. The purpose of this research is to examine the role of two differing cultural patterns – collectivism and individualism -... [...] Read more

Open Access Article Intercultural Communication

Face and Identity in Intercultural Conflict Management

Min Hou
88-96
Abstract Views : 8391
Download :2944
10.36923/jicc.v23i2.55

Abstract: Face negotiation theory has been an influential theory of intercultural conflict management. However, as a theory of functional approach, it has limitations in analyzing dynamic conflict management process. Using repeated episodic interviews, this paper attempts to combine this theory with Spencer-Oatey’s (2007) face and identity model as well as post-structural perspectives of identity to analyze the dynamic and complicated conflict... [...] Read more

Open Access Article Intercultural Communication

The Cultural Difference In Nonverbal Expressivity Is Moderated By The Extent of Subjective Self-Construal: A Two-Study Examination Targeting Japanese And Korean Individuals

Youngsun Yuk, Mariko Kikutani
142-152
Abstract Views : 633
Download :441
10.36923/jicc.v26i1.1389

Abstract: This research comprises two studies that examined cultural differences in nonverbal expressivity between Japan and Korea. While prior research has highlighted East–West contrasts, less attention has been given to distinctions within collectivistic cultures. Employing the psychological construct of self-construal (subjective, objective, and autonomous selves), which is thought to distinguish Japanese and Korean cultures, we investigated how... [...] Read more

Open Access Article Intercultural Communication

“But it’s truly aggravating and depressing”: Voicing counter-expectancy in US–Philippines service interactions

Yau Ni Wan
95-105
Abstract Views : 2595
Download :889
10.36923/jicc.v23i4.344

Abstract: Intercultural competence is essential in a globalized business environment, where successful cross-border transactions rely on effective cross-cultural communication. Interactions between US customers and Filipino customer service representatives (CSR) in call centers are one example where intercultural competence is required. This study examines the use of counter-expectancy expressions in call center complaint calls by American consumers... [...] Read more

Open Access Article Intercultural Communication

Re-examining Intercultural Competence in Mainland China through Actor-Network Theory

Yingying Ye
61-72
Abstract Views : 1551
Download :625
10.36923/jicc.v25i3.1194

Abstract: This study advances a re-conceptualization of intercultural competence as an emergent, relational practice constituted within dynamic networks of interaction. Employing a conceptual methodology informed by Actor-Network Theory (ANT), it proposes a perspective that considers both human and non-human actors/actants, including technological artifacts, semiotic and linguistic resources, institutional structures, and spatial-material... [...] Read more

Open Access Article Intercultural Communication

Impoliteness strategies reported and issued on website reviews by clients of New York and Madrid social services centres

Rosa María Pacheco Baldó
1-10
Abstract Views : 2724
Download :808
10.36923/jicc.v22i2.33

Abstract: This paper analyses the negative reviews that some users of social services in New York and Madrid posted on Google. The aim is to relate the impoliteness strategies that the users of these centres reported to have received or that they issued themselves with the cultural values of the groups they belong to. To achieve this, twenty American and Spanish centres were analysed, obtaining more than two hundred negative comments that,... [...] Read more

Open Access Article Intercultural Management

The Strategic Role of Artificial Intelligence in Overcoming Intercultural Barriers for SME Internationalization: A Systematic Literature Review

Israr Ahmad
148-163
Abstract Views : 3584
Download :1821
10.36923/jicc.v25i2.1065

Abstract: In the era of digital globalization, small and medium-sized enterprises (SMEs) are increasingly challenged by intercultural communication barriers as they expand into international markets. Simultaneously, advancements in artificial intelligence (AI) offer unprecedented opportunities to overcome such barriers by enhancing linguistic, cultural, and behavioral adaptation. This systematic literature review integrates findings from 131 studies at... [...] Read more

Open Access Article Communication

Toward Self Reliant Communities A Cultural Comparison of Disaster Response in Thailand, Guyana and the United States

Deborah Clark Vance
1-13
Abstract Views : 610
Download :391
10.36923/jicc.v14i2.677

Abstract: This research provides a cross-cultural look at communication’s role in community disaster preparation and recovery. Cultures in three diverse sites were investigated: Individuals and community groups in Thailand’s Phuket and Phang-na provinces which experienced a tsunami in December 2004; in eastern Guyana where flooding devastated coastal areas in January 2005; and in New Orleans, Louisiana, where tens of thousands of people were displaced... [...] Read more

Open Access Article Intercultural Communication

You Think I am Stupid? Face Needs in Intercultural Conflicts

Yanrong Chang
1-17
Abstract Views : 659
Download :356
10.36923/jicc.v11i1.519

Abstract: Embedded in intercultural conflicts are identity or face-based goal issues (Rothman, 1997), which, when not effectively managed, may lead to unresolved conflicts. This study examined actual email interactions over a period of five months between an American visiting professor and an International Office staff member at a University in China. It showed three patterns of interaction that failed to manage each other’s face or identity needs and... [...] Read more

Open Access Article Intercultural Communication

Causal Attributions for Industrial Accidents: A Culture-Comparative Analysis

Seth Ayim Gyekye
1-12
Abstract Views : 565
Download :259
10.36923/jicc.v6i1.417

Abstract: Theory and research on causal attribution have primarily focused on Western population samples. Given the important cultural differences that have been noted between Western (individualistic) and Eastern (collectivistic) cultures, l undertook a cross-cultural comparative analysis of causality attributions related to serious accidents between Ghanaian and Finnish industrial workers. The data comprised 529 participants: 73 victims, 65... [...] Read more

Open Access Article Intercultural Communication

Cultural Differences, Stereotypes and Communication Needs in Intercultural Communication in a Global Multicultural Environment The Employees’ Perspective

Arkadiusz Gut, Michał Wilczewski, Oleg Gorbaniuk
1-18
Abstract Views : 3686
Download :2727
10.36923/jicc.v17i1.729

Abstract: This study examines the personal opinions of Chinese employees working in a multicultural environment on the relationship between cultural diversity and the efficacy of their communication in a multicultural environment. To better understand the connection between cultural background and efficient business communication, we conducted a questionnaire survey in 2014 among 20 employees from a Chinese subsidiary of a European top global... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Intercultural Competence of Social Service Professionals Working with Migrants: Voices from Poland

Anna Linka
121–134
Abstract Views : 1190
Download :435
10.36923/jicc.v25i4.1298

Abstract: Growing migration to Poland over the past decade has heightened the need for social service professionals to work effectively with culturally diverse populations. Although intercultural competence has been widely theorised in Western contexts, its application within Central and Eastern European institutional settings remains underexplored. This study seeks to examine how intercultural competence is understood and enacted by Polish social... [...] Read more

Open Access Article Cultural Studies

The Influence of American Popular Culture on Chinese English Majors: A Structural Equation Modelling Study

Yanfei Li, Ahmad Yahya Dawod, Michael Harris, Somsak Chanaim
44-57
Abstract Views : 3386
Download :1064
10.36923/jicc.v24i3.870

Abstract: Over the past 40 years, China has become progressively more open and integrated into globalization, including foreign-made movies and TV shows. The influence of American popular culture extends to English majors, who are among the most likely to be shaped by Hollywood’s ‘soft power.’ This research examines how their attitudes and behaviors are influenced by these depictions of American culture and values, and how this shapes their future... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

The Importance of Being Understood: Intercultural Communication in Social Professions as a Tightrope Walking

Sarah Ali Mohamed, Doris Lüken-Klaßen
110-120
Abstract Views : 1345
Download :561
10.36923/jicc.v25i4.1264

Abstract: Global migration continues to reshape demographic and societal landscapes, requiring close attention to refugee integration and the intercultural communication it demands. This study aims to understand how social professionals navigate intercultural encounters with refugee families in the context of family education and counselling. Using a qualitative longitudinal design, we conducted repeated expert interviews with professionals from 33... [...] Read more

Open Access Article Intercultural Communication

An Intercultural Communication Management Framework For Culturally Diverse Organisations

Maria Mushaathoni
23-33
Abstract Views : 6183
Download :1850
10.36923/jicc.v25i4.1227

Abstract: In the context of increasing globalisation and workforce diversity, organisations face growing challenges in fostering effective intercultural communication, collaboration, and cohesion among employees from varied cultural backgrounds. Poor intercultural communication can lead to conflict, misunderstanding, and decreased organisational performance. This study aims to propose a comprehensive Intercultural Communication Management Framework... [...] Read more

Open Access Article Intercultural Communication

Digital Stress and Psychological Outcomes in Digital Natives and Digital Immigrants: A Systematic Literature Review

Yining Liu, Mohd. Khairie Ahmad
1-18
Abstract Views : 1949
Download :1541
10.36923/jicc.v26i1.1202

Abstract: This SLR was conducted in the field of digital communication in the specific context of intercultural communication. The main purpose of this SLR was to assess studies on psychological outcomes, anxiety, self-efficacy, and social media fatigue (SMF) among digital natives and digital immigrants who use social media and experience social media overload (SMO). Unlike meta-analyses, which statistically combine effect sizes, the present study was... [...] Read more

Open Access Article Cultural Studies

Persuasive Strategies In Advertisements on An Online Sales Platform: A Cultural Analysis In The Jordanian Context

Esraa Hantouleh, Sumaya Daoud, Marwan Jarrah
170-180
Abstract Views : 1236
Download :714
10.36923/jicc.v25i4.1305

Abstract: This qualitative study investigates the persuasive strategies employed in 100 textual advertisements on OpenSooq, a major online sales platform in Jordan. Guided by Beebe and Beebe’s (2013) model of persuasive communication, the analysis examines how credibility, emotional, and logical appeals are discursively realized in Jordanian digital contexts. Using thematic coding supported by ATLAS.ti, the findings show a marked preference for... [...] Read more

Open Access Article Intercultural Communication

International career aspirations: Can multicultural personality traits predict the interest in working abroad?

Ana Carballal-Broome, María-José Pinillos
11-21
Abstract Views : 3293
Download :896
10.36923/jicc.v22i2.35

Abstract: The business world is faced with the need to create new strategies in order to identify a global mentality and an international motivation in professionals who hardly work anymore in monocultural environments. This study investigates the characteristics of international career aspirations in order to identify multicultural personality traits that may predict interest in working abroad. An empirical research has been carried out with 243... [...] Read more

Open Access Article Intercultural Communication

Indulgence Versus Restraint: Exploration of A New Cultural Dimension in Context

Elena Chudnovskaya, Laura L.S. O’Hara
41-52
Abstract Views : 11456
Download :2097
10.36923/jicc.v22i2.54

Abstract: This study examines the intercultural experiences of eight Danish expatriates in Russia. In-depth interviews revealed three characteristics of Hofstede’s dimension: Indulgence verses Restraint (IVR). This study allows us to understand communication between restrained cultures (e.g., Russia) and indulgent cultures (e.g., Denmark). This carries implications for specific and in-depth workplace training to help managers improve intercultural... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Developing Intercultural Competence in International Education: A Qualitative Study of Training Needs in Spanish SMEs

Marina AguarelesmBautista, Almudena Nevado-Llopis, Maria Luisa Sierra-Huedo
135-148
Abstract Views : 1256
Download :328
10.36923/jicc.v25i4.1266

Abstract: The international education sector requires professionals to collaborate daily with culturally diverse colleagues, clients, and partner institutions. While this diversity enriches organizational practice, it also generates recurring communication challenges that demand strong intercultural competence. In many Spanish small and medium-sized enterprises (SMEs), however, such competence is developed informally, without systematic training or... [...] Read more

Open Access Article Cultural Studies

Respect For Race and Culture In a Modern Feminist Society: An Analysis of Beauty Product Advertising Messages on Instagram

Zinggara Hidayat, Amanda Lasha Budiman, Yudi Pratama, Shinta Mursiati Annisa, Desri F. N....
82-94
Abstract Views : 4356
Download :1307
10.36923/jicc.v23i2.114

Abstract: This research aims to analyze how beauty brands communicate their messages through Instagram advertisements and determine whether Indonesian beauty standards have changed. This research uses a qualitative approach because it is still uncommon for a qualitative approach that analyzes how and why messages are formulated in beauty advertising. This research also uses a semiology analysis method to explore the meaning of communication messages... [...] Read more

Open Access Article Intercultural Communication

Cross-Cultural Competence in Health Care: Development and Evaluation of a Multiprofessional Training

Heide Lindtner-Rudolph, Vera Mohwinkel, Mike Mösko
237-249
Abstract Views : 2015
Download :834
10.36923/jicc.v25i2.1067

Abstract: Culturally and linguistically diverse patients face an increased risk of developing mental health disorders due to pre- and post-migration stress and are more likely to experience unequal medical treatment and higher rates of misdiagnosis, contributing to a persistent treatment gap. Cultural competence training has been shown to improve the quality of care for these patient populations. This study aimed to develop and implement a... [...] Read more

Open Access Article Intercultural Communication

Reducing Ethnocultural Bias in Assessing Students’ Intercultural Competence: An Emic-Etic Approach

Susan Goldstein
18-29
Abstract Views : 4382
Download :749
10.36923/jicc.v25i2.1069

Abstract: Intercultural competence (ICC) is now widely recognized as essential to living and working in an increasingly globalized and multicultural world. As a result, considerable attention and resources are devoted to programs for enhancing and assessing ICC, particularly within post-secondary institutions. Concomitantly, these efforts have spurred a massive increase in the volume of publications focused on fostering students’ ICC.  Yet, recently,... [...] Read more

Open Access Article Intercultural Communication

The Use of Taboo Language in Tshivenḓa: Cultural Restrictions, Social Implications, and Changing Perspective

Mudau Mbulaheni
167-189
Abstract Views : 1434
Download :420
10.36923/jicc.v25i3.1148

Abstract: This study examines the use and perception of taboo language in Tshivenḓa-speaking communities, with a focus on how cultural norms, social expectations, and digital communication shape linguistic behaviour. The aim is to explore the social and generational dynamics influencing taboo expressions, particularly in the context of evolving communication norms brought about by modernisation and social media. Rooted in Sociolinguistic Theory, the... [...] Read more

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