Search

Search articles for

Advanced filters

Published After

Published Before

By Author

Search Results

Open Access Article Intercultural Communication

“But it’s truly aggravating and depressing”: Voicing counter-expectancy in US–Philippines service interactions

Yau Ni Wan

95-105

Abstract Views : 2595

Download :889

10.36923/jicc.v23i4.344

Abstract: Intercultural competence is essential in a globalized business environment, where successful cross-border transactions rely on effective cross-cultural communication. Interactions between US customers and Filipino customer service representatives (CSR) in call centers are one example where intercultural competence is required. This study examines the use of counter-expectancy expressions in call center complaint calls by American consumers... [...] Read more

Open Access Article Intercultural Communication

Assessing Cultural Representations of Physician and Patient Imagery in Medical Tourism Websites

Alicia Mason, Kevin B. Wright, Jessica Bogard

1-10

Abstract Views : 533

Download :256

10.36923/jicc.v11i1.523

Abstract: Given recent international trends in globalized healthcare systems, an analysis of the cultural representations of patient and physician imagery was conducted on 66 medical tourism websites. Expectancy violations theory serves as the intercultural theoretical framework for exploring the medical tourism process overall, and quality of care expectations specifically. Results revealed the type of website and international region of care varied... [...] Read more

Open Access Article Communication

Investigating the Application of Multimedia Learning Principles in Dubai Police Smart Training Center: A Content Analysis

Ahmed Mohammed Al-Khalifi, Nurulhuda Ibrahim, Sobihatun Nur Abdul Salam

155-166

Abstract Views : 1147

Download :354

10.36923/jicc.v25i3.1215

Abstract: The integration of multimedia learning principles into institutional e-learning environments has become increasingly relevant in professional training contexts. However, limited attention has been given to how these principles are operationalized in law enforcement education. This study examines the application of established multimedia learning principles in the digital training modules of the Dubai Police Smart Training Center. A content... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

The Importance of Being Understood: Intercultural Communication in Social Professions as a Tightrope Walking

Sarah Ali Mohamed, Doris Lüken-Klaßen

110-120

Abstract Views : 1345

Download :561

10.36923/jicc.v25i4.1264

Abstract: Global migration continues to reshape demographic and societal landscapes, requiring close attention to refugee integration and the intercultural communication it demands. This study aims to understand how social professionals navigate intercultural encounters with refugee families in the context of family education and counselling. Using a qualitative longitudinal design, we conducted repeated expert interviews with professionals from 33... [...] Read more

Open Access Article Intercultural Communication

Face and Identity in Intercultural Conflict Management

Min Hou

88-96

Abstract Views : 8391

Download :2944

10.36923/jicc.v23i2.55

Abstract: Face negotiation theory has been an influential theory of intercultural conflict management. However, as a theory of functional approach, it has limitations in analyzing dynamic conflict management process. Using repeated episodic interviews, this paper attempts to combine this theory with Spencer-Oatey’s (2007) face and identity model as well as post-structural perspectives of identity to analyze the dynamic and complicated conflict... [...] Read more

Open Access Article Intercultural Communication

Political Campaign Ethics on Twitter Based on Local Ethnic in Indonesia

Syukri Syukri, Dadang Hidayat, Atwar Bajari, Hafied Cangara

109-116

Abstract Views : 1501

Download :495

10.36923/jicc.v23i3.130

Abstract: The purpose of the study is to examine opportunities in terms of the ethics of political campaigns based on the philosophy of local ethnic Bugis during the 2018 election of the Governor of South Sulawesi on Twitter. The study used a quantitative research design using a survey method. In the study, descriptive content analysis was applied to define the narrative of political campaign ethics based on Bugis's Philosophy on Twitter. The research... [...] Read more

Open Access Article Organizational Culture

Emotional Culture, Communication Climate, and Creative Idea Withholding: A Curvilinear Perspective

Ahmad Adeel, Sajid Mohy-ud-din, Kaleem Ahmed, Kamel Dhay

39–51

Abstract Views : 312

Download :90

10.36923/jicc.v26i2.1441

Abstract: Creative idea withholding constitutes a significant yet insufficiently examined obstacle to organizational innovation, as unexpressed ideas cannot be evaluated or implemented. Although previous research has generally depicted emotional environments as uniformly advantageous for creativity and voice, recent perspectives indicate that emotional norms may also restrict expression by fostering self-censorship. Drawing on emotional culture theory,... [...] Read more

Open Access Article Cultural Studies

Semantic Knowledge Graphs for Intercultural and Ethnographic Diversity in the Greater Mekong Subregion

Wirapong Chansanam, Lan Thi Nguyen, Chunqiu Li, Christopher Khoo Soo Guan

11-24

Abstract Views : 1283

Download :822

10.36923/jicc.v25i3.1161

Abstract: This study aims to design, develop, and evaluate a semantic knowledge graph (KG) and web application that ethically and effectively represents the ethnographic diversity of 375 ethnic groups across Thailand, Laos, Myanmar, Cambodia, Vietnam, and China. Addressing the limitations of conventional Knowledge Organization Systems (KOS), the project integrates semantic web technologies with community-informed data to capture complex relationships... [...] Read more

Open Access Article Communication

The Mediating Role of Normative Beliefs about Aggression on the Relationship between Violent Digital Games and Students’ Aggressive Behaviour

Mohammad Eneizat, Obaidah Alrababah, Mikhled Alnawafah

1-10

Abstract Views : 2628

Download :682

10.36923/jicc.v24i3.800

Abstract: Many adolescents are exposed to violent content in digital games due to their widespread use. Aggression among students is becoming more common throughout the world, including in Jordan. In light of this, the study explored how exposure to violent digital games influences students' aggression. Normative beliefs about aggression (NBAA) are also discussed based on the prediction that this variable mediates the relationships between violent... [...] Read more

Open Access Article Intercultural Communication

Crossing Linguistic Bridges: Unravelling the Art of Persuasion Among Albanian Writers in Greek

Alexandra E. Vasilopoulou, George S. Ypsilandis

117–127

Abstract Views : 830

Download :246

10.36923/jicc.v24i2.805

Abstract: Pragmalinguistic (PML) failure complicates intercultural communication in both productive and receptive modes. This paper attempts to unravel the persuasive strategies used by Albanians writing in Greek and further record the overall suitability score they received when assessed by Greek teachers (n=176). A protocol sample of extracted persuasive strategies was created to be used for further investigation, with respect to their suitability.... [...] Read more

Open Access Article Intercultural Communication

Filipino Americans and the Glass Ceiling: A Quantitative Analysis of Cultural Adherence, Assertiveness, and Management

Abby Hamilton, Daniel G. J. Kuchinka

66-76

Abstract Views : 5646

Download :1172

10.36923/jicc.v22i4.45

Abstract: With a sample of 473 Filipino Americans in 35 states in the United States, this quantitative study was designed to investigate factors which surround Filipino Americans’ glass ceiling challenges in attaining higher-level positions in the workplace. The investigation explored the related variables, including years of management experience, adherence to two dimensions of Filipino cultural values (interpersonal norms and conservatism), and... [...] Read more

Open Access Article Special Collections Understanding Creativity: Role of Psychological...

Linking Gender To Creativity: Role of Risk Taking and Support For Creativity Towards Creative Potential of Employees

Dini Turipanam Alamanda, Adel Ahmed, Dedy Achmad Kurniady, Agus Rahayu, Israr Ahmad, Nik Alif...

1-17

Abstract Views : 3486

Download :810

10.36923/jicc.v24i1.219

Abstract: The purpose of this study is to lay its prime focus on the support for creativity that defines the self-analysis of creative capabilities and potential among men and women. Benefitting from the cross-level interactionist perspective, social role theory, and role congruity theory, this research developed an integrated multilevel model to examine gender differences in risk-taking behavior and determine how the contextual factor of support for... [...] Read more

Open Access Article Intercultural Communication

The Cultural Difference In Nonverbal Expressivity Is Moderated By The Extent of Subjective Self-Construal: A Two-Study Examination Targeting Japanese And Korean Individuals

Youngsun Yuk, Mariko Kikutani

142-152

Abstract Views : 633

Download :441

10.36923/jicc.v26i1.1389

Abstract: This research comprises two studies that examined cultural differences in nonverbal expressivity between Japan and Korea. While prior research has highlighted East–West contrasts, less attention has been given to distinctions within collectivistic cultures. Employing the psychological construct of self-construal (subjective, objective, and autonomous selves), which is thought to distinguish Japanese and Korean cultures, we investigated how... [...] Read more

Open Access Article Intercultural Communication

Cultural Practices as Drivers of Forest Preservation: An Ethnographic Study of the Tobelo Ethnic Group

Fairul Zabadi, Kaniah Kaniah, Purwaningsih Purwaningsih, Cahyo Pamungkas, Mujahid Taha, Sutejo...

49-60

Abstract Views : 1857

Download :570

10.36923/jicc.v25i3.1127

Abstract: The Tobelo ethnic group in North Halmahera faces increasing deforestation driven by mining activities and illegal logging, despite their longstanding cultural traditions dedicated to forest preservation. This study aims to explore the forms of local wisdom that continue to guide the Tobelo community in sustainable forest management. Using a qualitative ethnographic approach, data were collected through field observations, in-depth interviews,... [...] Read more

Open Access Article Cultural Studies

Identifying and Resolving Conflicts Using Local Wisdom: A Qualitative Study

Jusmianti Garing, Winci Firdaus, Herianah Herianah, Muhammad Ridwan, Erniati Erniati, Satwiko...

69-81

Abstract Views : 2735

Download :797

10.36923/jicc.v23i3.156

Abstract: For a long time, Maluku civilization has been heterogeneous. It can be seen in differences in ethnicity, beliefs, language, and culture, creating conflicts. This research intends to identify and resolve conflicts utilizing local wisdom, particularly regional language, and cultural viewpoints. It is a descriptive qualitative study that adopts an ethnolinguistic perspective to analyze data. Data was collected through participatory observation... [...] Read more

Open Access Article Intercultural Management

The Strategic Role of Artificial Intelligence in Overcoming Intercultural Barriers for SME Internationalization: A Systematic Literature Review

Israr Ahmad

148-163

Abstract Views : 3584

Download :1821

10.36923/jicc.v25i2.1065

Abstract: In the era of digital globalization, small and medium-sized enterprises (SMEs) are increasingly challenged by intercultural communication barriers as they expand into international markets. Simultaneously, advancements in artificial intelligence (AI) offer unprecedented opportunities to overcome such barriers by enhancing linguistic, cultural, and behavioral adaptation. This systematic literature review integrates findings from 131 studies at... [...] Read more

Open Access Article Linguistics and Language

Headlines and Hegemony: Unraveling Ideological Narratives in Arab and Western Media's Portrayal of Arab Women

Bushra Sabah, Azianura Hani Shaari, Ashinida Aladdin

82-94

Abstract Views : 2738

Download :1025

10.36923/jicc.v23i4.315

Abstract: This study investigates the ideologies and strategies used in the news discourse on Arab women. Initially, it aims to analyze the macro strategies and then highlights the micro strategies used to achieve the macro strategies proposed by van Dijk. It also identifies the ideologies of the selected newspapers regarding Arab women. Four newspapers were selected: the Washington Post, Daily Mail, Arab newspaper, and Gulf Times. The findings reveal... [...] Read more

Open Access Article Linguistics and Language

Ostensible Commissive Speech Acts In Saudi Spoken Arabic: Socio-Pragmatic Functions

Hameed Yahya A. Al-Zubeiry , Mohammed Ahmed Alzahrani

74-87

Abstract Views : 4035

Download :722

10.36923/jicc.v25i2.1074

Abstract: This study examines the sociopragmatic functions of ostensible commissive speech acts in Saudi spoken Arabic, focusing on invitations and offers. Using a mixed-methods approach that combined participant observation and recall interviews, we analyzed 58 naturally occurring instances through the lenses of speech act theory, politeness theory, and the joint pretense model. The findings reveal eight core communicative functions: signaling... [...] Read more

Open Access Article Intercultural Communication

The Use of Taboo Language in Tshivenḓa: Cultural Restrictions, Social Implications, and Changing Perspective

Mudau Mbulaheni

167-189

Abstract Views : 1434

Download :420

10.36923/jicc.v25i3.1148

Abstract: This study examines the use and perception of taboo language in Tshivenḓa-speaking communities, with a focus on how cultural norms, social expectations, and digital communication shape linguistic behaviour. The aim is to explore the social and generational dynamics influencing taboo expressions, particularly in the context of evolving communication norms brought about by modernisation and social media. Rooted in Sociolinguistic Theory, the... [...] Read more

Open Access Article Intercultural Communication

The Interplay between Social Media and Cultural Adjustment: Analysis of the Subjective Well-Being, Social Support, and Social Media Use of Asian International Students in the U.S.

Ming Xie , Chin-Chung Chao

22-32

Abstract Views : 5885

Download :1515

10.36923/jicc.v22i2.37

Abstract: This research focuses on social media use by Asian international students in the U.S. and its impacts on their subjective well-being, social support, and cultural adjustment. In-depth interviews were conducted with 17 international students from six Asian countries who are studying in a Midwestern University in the U.S. The research finds that social media helps to compensate Asian international students for the loss of social support and... [...] Read more

Open Access Article Communication

The Power of Virality: Source Credibility, Moral Emotions, and Social Engagement Driving Public Mobilization in ‘Peringatan Darurat’ Videos

Yoma Bagus Pamungkas, Yuwanto, Muhammad Adnan, Nurul Hasfi, Richiana Hapsari

25-35

Abstract Views : 1697

Download :865

10.36923/jicc.v25i3.1115

Abstract: Public mobilization through digital media is reshaping civic participation worldwide, yet the underlying mechanisms remain underexplored in non-Western, collectivist societies. This study examines the viral video Peringatan Darurat, narrated by journalist Najwa Shihab, which triggered mass protests across Indonesia in response to proposed amendments to the Regional Head Election Law (UU Pilkada). Drawing on an integrative framework that... [...] Read more

Open Access Article Intercultural Communication

Occidentalism Revisited: Insights from Contemporary Anglophone Arab Diasporic Literature

Ahmed Shalabi, Yousef Abu Amrieh

134-145

Abstract Views : 2017

Download :713

10.36923/jicc.v24i4.977

Abstract: Occidentalism has traditionally been regarded as a theoretical perspective through which the Arab “self” represents the Western “other.” Scholars who have made critical and insightful contributions to the development of the concept of Occidentalism within Arab literary traditions include Hasan Hanafi, Rasheed El-Enany, Zahia Smail Salhi, and most recently, Ahmed Shalabi and Yousef Abu Amrieh. Shalabi and Abu Amrieh have proposed a new... [...] Read more

1 - 22 of 22 items

Search

Investigating the Application of Multimedia Learning Principles in Dubai Police Smart Training Center: A Content Analysis

The Importance of Being Understood: Intercultural Communication in Social Professions as a Tightrope Walking

Face and Identity in Intercultural Conflict Management

Political Campaign Ethics on Twitter Based on Local Ethnic in Indonesia

Emotional Culture, Communication Climate, and Creative Idea Withholding: A Curvilinear Perspective

Semantic Knowledge Graphs for Intercultural and Ethnographic Diversity in the Greater Mekong Subregion

The Mediating Role of Normative Beliefs about Aggression on the Relationship between Violent Digital Games and Students’ Aggressive Behaviour

Crossing Linguistic Bridges: Unravelling the Art of Persuasion Among Albanian Writers in Greek

Filipino Americans and the Glass Ceiling: A Quantitative Analysis of Cultural Adherence, Assertiveness, and Management

Linking Gender To Creativity: Role of Risk Taking and Support For Creativity Towards Creative Potential of Employees

The Cultural Difference In Nonverbal Expressivity Is Moderated By The Extent of Subjective Self-Construal: A Two-Study Examination Targeting Japanese And Korean Individuals

Cultural Practices as Drivers of Forest Preservation: An Ethnographic Study of the Tobelo Ethnic Group

Identifying and Resolving Conflicts Using Local Wisdom: A Qualitative Study

The Strategic Role of Artificial Intelligence in Overcoming Intercultural Barriers for SME Internationalization: A Systematic Literature Review

Headlines and Hegemony: Unraveling Ideological Narratives in Arab and Western Media's Portrayal of Arab Women

Ostensible Commissive Speech Acts In Saudi Spoken Arabic: Socio-Pragmatic Functions

The Use of Taboo Language in Tshivenḓa: Cultural Restrictions, Social Implications, and Changing Perspective

The Interplay between Social Media and Cultural Adjustment: Analysis of the Subjective Well-Being, Social Support, and Social Media Use of Asian International Students in the U.S.

The Power of Virality: Source Credibility, Moral Emotions, and Social Engagement Driving Public Mobilization in ‘Peringatan Darurat’ Videos

Occidentalism Revisited: Insights from Contemporary Anglophone Arab Diasporic Literature

ICR Publications

Indexed

ISSN & Website Link

Contact Info