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Open Access Article Intercultural Communication

Vietnamese Perceptions of (Im)politeness through Their Narratives of Medical Encounters with Native English-Speaking Doctors during Postgraduate Study abroad

Dr. Pham Thi Hong Nhung, Thai Thi Thanh Tuyen

34-46

Abstract Views : 1554

Download :744

10.36923/jicc.vi.1259

Abstract: This study examines how Vietnamese postgraduate students interpret (im)politeness during clinical consultations with doctors in English-speaking countries. Drawing on narrative reflective reports from 14 Vietnamese university academics who completed their doctoral studies in TESOL and Applied Linguistics abroad, the research analyzes participants’ retrospective accounts of critical medical encounters in which they evaluated native... [...] Read more

Open Access Article Linguistics and Language

Ostensible Commissive Speech Acts In Saudi Spoken Arabic: Socio-Pragmatic Functions

Hameed Yahya A. Al-Zubeiry , Mohammed Ahmed Alzahrani

74-87

Abstract Views : 3764

Download :531

10.36923/jicc.v25i2.1074

Abstract: This study examines the sociopragmatic functions of ostensible commissive speech acts in Saudi spoken Arabic, focusing on invitations and offers. Using a mixed-methods approach that combined participant observation and recall interviews, we analyzed 58 naturally occurring instances through the lenses of speech act theory, politeness theory, and the joint pretense model. The findings reveal eight core communicative functions: signaling... [...] Read more

Open Access Article Intercultural Communication

Politeness in Intercultural Email Communication: Australian and Korean Perspectives

Margaret Murphy, Mike Levy

1-11

Abstract Views : 684

Download :431

10.36923/jicc.v6i2.427

Abstract: This paper presents initial results from analysis of data collected on the topic of politeness in intercultural email communication from a large cohort of Australian academic and general staff at an established metropolitan university. We were interested in the language used by these staff members while they conducted their initial email communication with their contacts overseas. The contacts overseas were, for example, fellow professional... [...] Read more

Open Access Article Communication Management

The Central Role of Politeness in Business Communication The Appropriateness Principle as the Way to Enhance Business Communication Efficiency

Marcel Pikhart, Andrea Koblizkova

1-19

Abstract Views : 650

Download :526

10.36923/jicc.v17i3.747

Abstract: The paper focuses on practical consequences of exploitation of applied linguistics, and moreover intercultural linguistics, in everyday business communication and modern management from the viewpoint of politeness principles. The authors assume that the intentional use of the theoretical principles of intercultural linguistics concerning politeness strategies can possibly improve business communication efficiency in the current intercultural... [...] Read more

Open Access Article Intercultural Communication

Communication Type In Trial: Ethnography Communication In Indonesian Criminal Courtroom Process

Aan Widodo

156-167

Abstract Views : 1216

Download :392

10.36923/jicc.v24i3.891

Abstract: The purpose of this study is to explore and describe the levels of communication that occur during criminal trials, specifically focusing on the indictment, examination, prosecution, and verdict hearings. Employing a qualitative approach, this research utilizes Dell Hymes' ethnography of communication framework to analyze courtroom interactions. Data were collected through interviews with nine informants and observations of trials at the... [...] Read more

Open Access Article Intercultural Communication

How Do Chinese Street Food YouTubers Robustly Communicate Cross-Cultural Tourism Destination?

Zinggara Hidayat, Sansan Lestari Suwarno, Jane Marcella

49-69

Abstract Views : 3026

Download :739

10.36923/jicc.v24i2.556

Abstract: : The street food content of YouTubers is an intercultural communication message to promote Chinese culture to viewers around the world. This article aims to analyze cross-cultural interactivity in physical and online intercultural communication. The research uses a qualitative content analysis method continuously produced by non-Chinese-speaking YouTubers to communicate original Chinese culture to viewers outside China. The sample... [...] Read more

Open Access Article Intercultural Communication

On Congratulating, Thanking, and Apologizing in Jordanian Arabic and American English

Rula F. Bataineh

01-14

Abstract Views : 761

Download :345

10.36923/jicc.v13i2.652

Abstract: A mounting body of evidence suggests that despite the existence of shared underlying elements, politeness is realized differently across cultures. This study examines the politeness strategies used by 50 Jordanian native speakers of Arabic and 50 American native speakers of English. A 9-item Discourse-Completion Task was used to collect the data for the purpose of identifying potential similarities and differences in the use of (and response... [...] Read more

Open Access Article Intercultural Communication

Crossing Linguistic Bridges: Unravelling the Art of Persuasion Among Albanian Writers in Greek

Alexandra E. Vasilopoulou, George S. Ypsilandis

117–127

Abstract Views : 699

Download :183

10.36923/jicc.v24i2.805

Abstract: Pragmalinguistic (PML) failure complicates intercultural communication in both productive and receptive modes. This paper attempts to unravel the persuasive strategies used by Albanians writing in Greek and further record the overall suitability score they received when assessed by Greek teachers (n=176). A protocol sample of extracted persuasive strategies was created to be used for further investigation, with respect to their suitability.... [...] Read more

Open Access Article Intercultural Communication

Impoliteness strategies reported and issued on website reviews by clients of New York and Madrid social services centres

Rosa María Pacheco Baldó

1-10

Abstract Views : 2568

Download :726

10.36923/jicc.v22i2.33

Abstract: This paper analyses the negative reviews that some users of social services in New York and Madrid posted on Google. The aim is to relate the impoliteness strategies that the users of these centres reported to have received or that they issued themselves with the cultural values of the groups they belong to. To achieve this, twenty American and Spanish centres were analysed, obtaining more than two hundred negative comments that,... [...] Read more

Open Access Article Intercultural Communication

The Use of Taboo Language in Tshivenḓa: Cultural Restrictions, Social Implications, and Changing Perspective

Mudau Mbulaheni

167-189

Abstract Views : 1057

Download :273

10.36923/jicc.vi.1148

Abstract: This study examines the use and perception of taboo language in Tshivenḓa-speaking communities, with a focus on how cultural norms, social expectations, and digital communication shape linguistic behaviour. The aim is to explore the social and generational dynamics influencing taboo expressions, particularly in the context of evolving communication norms brought about by modernisation and social media. Rooted in Sociolinguistic Theory, the... [...] Read more

Open Access Article Cultural Studies

Politeness Strategies in Remindings A Cross-cultural Study of Iranian EFL learners and Americans

Maryam Farnia, Elham Yazdani

1-17

Abstract Views : 551

Download :224

10.36923/jicc.v18i1.752

Abstract: This cross-cultural study examines the speech act of reminding by Iranian English learners and American English native speakers. The primary objective is to study how Iranian EFL learners perform much understudied speech act of reminding in English. To this end, the participants are selected from Iranian learners of English as a Foreign Language (EFL) and American English native speakers through an open-ended questionnaire in the form of a... [...] Read more

Open Access Article Intercultural Communication

When East Meets West: Polish Business Communication from a Cross-Cultural Perspective

Hanna Bulawka, Joanna Molek, Julita Wozniak

97-108

Abstract Views : 6159

Download :1330

10.36923/jicc.v23i2.188

Abstract: This paper investigates how foreign nationals living and working in Poland evaluate Polish colleagues’ communication in English and its effectiveness in international business. It identifies features of linguistic behaviour attributed to Polish business interactions. Five dimensions of cultural variability (directness, emotionality, power distance, confrontation, critical evaluation) are used as benchmarks and offer an observational framework... [...] Read more

Open Access Article Linguistics and Language

Language as a site of search for common ground and power positioning in Chinese-Finnish negotiation

Santa Stopniece

1-14

Abstract Views : 439

Download :174

10.36923/jicc.v19i1.777

Abstract: This paper explores some language-related aspects in investment negotiation between Finnish and Chinese partners, such as language choices, the role of interpreters, and overcoming misunderstandings. These are seen as sites of both search for common ground in terms of positive politeness (affiliation) and power positioning in terms of negative politeness (autonomy) (Brown and Levinson 1987). This study is based on data obtained by... [...] Read more

Open Access Article Intercultural Communication

Indigenous language preservation: A study of the Tshivenḓa speech community in South Africa

Phethani Progress Mudau, Itani Peter Mandende , Maria Mushaathoni

1-12

Abstract Views : 4107

Download :1273

10.36923/jicc.v24i4.969

Abstract: This sociolinguistic study explored the significance of language preservation through the use of indigenous forms of address by the Vhavenḓa in South Africa. Indigenous forms of address are integral to the language and cultural identity of a society. Furthermore, they are indispensable in the preservation of the language and culture of any society. Ignoring the use of these forms of address can lead to language shift or even extinction. This... [...] Read more

Open Access Article Intercultural Communication

The Influence of Confucianism and Buddhism on Chinese Business

Tian bo Li, Gillian Owen Moreira

1-15

Abstract Views : 575

Download :788

10.36923/jicc.v9i1.477

Abstract: This paper addresses the influence of Confucianism and Buddhism on Chinese business against the background of China´s economic integration into the world. Considering the relationship between Confucianism, Buddhism and business from an intercultural perspective in the context of economic and cultural globalization, we present some modern Chinese business people, including some overseas Chinese, who behave in accordance with Confucianism, pray... [...] Read more

Open Access Article Intercultural Communication

An Investigation of Chinese Students´Difficulties in Intercultural Communication and its Role in Elt.

Hong Xiao, Eleni Petraki

1-16

Abstract Views : 987

Download :696

10.36923/jicc.v7i1.434

Abstract: This study discusses the intercultural communication competence of Chinese students who were studying at an Australian University. The study specifically explores the frequency of interactions between Chinese students and students from other countries; the difficulties they encountered and the reasons they attributed to these difficulties. Research results, derived from questionnaires and interviews, reveal that the Chinese students... [...] Read more

Open Access Article Intercultural Communication

Revisiting Relevant Approaches for the Study of Language and Intercultural Communication

Zhu Yunxia

1-11

Abstract Views : 401

Download :186

10.36923/jicc.v3i2.390

Abstract: This paper revisits relevant approaches used for the study of language and intercultural communication, in particular, in the area of comparing English and Chinese discourse structures. Kaplan's (1966) work has a great impact on the various approaches in this area such as Kirkpatrick (1991; 1993) and Zhu (1997). This paper specifically investigates the approaches focusing on Kaplan's proposal on the circularity and linearity of rhetorical... [...] Read more

Open Access Article Intercultural Communication

Was Malinowski Norwegian? Norwegian Interpretations of Phatic Talk

Kristin Rygg

1-14

Abstract Views : 502

Download :315

10.36923/jicc.v16i1.713

Abstract: From time to time, there is a public debate in Norway about Norwegian lack of politeness. The most recent debate started with a female Norwegian-American reader’s letter to a Norwegian newspaper. Her critique especially targeted Norwegian lack of phatic talk (greetings and small talk) towards strangers; something that she thought was both arrogant and impolite. The corpus in this article is based on responses from the Norwegian... [...] Read more

Open Access Article Cultural Studies

A Cross-Cultural Analysis of Communication Apprehension A Comparison of Three European Nations

Stephen M. Croucher, Mélodine Sommier, Diyako Rahmani, Juliane Appenrodt

1-09

Abstract Views : 556

Download :258

10.36923/jicc.v15i2.693

Abstract: Data from England, Finland, and Germany were used to explore national differences in communication apprehension (CA). Based on the traditions of oral communication training in each nation, and the history of cross-cultural comparisons in CA, it was proposed that national differences would emerge. English participants scored lower than Finnish and German participants on totalCA, publicCA, dyadicCA, and meetingCA; Finnish participants scored... [...] Read more

Open Access Article Communication

Power Dynamics as Reflected in Tshivenḓa Heritage Forms of Address: A Study From Vhembe District, Limpopo Province, South Africa

Phethani Progress Mudau

46-56

Abstract Views : 3572

Download :341

10.36923/jicc.v25i2.1088

Abstract: This sociolinguistic study explores the power dynamics reflected in Tshivenḓa heritage forms of address in the Vhembe District, Limpopo Province, South Africa. Power dynamics refer to the ways in which power is distributed, exercised, and negotiated within social relationships, organisations, and broader societal structures. They encompass how authority is allocated, how individuals or groups assert influence, and how power shifts or is... [...] Read more

Open Access Article Intercultural Communication

Developing An Intercultural Competence Instrument In Foreign Language Teaching Context: A Study Of Chinese Students Of Spanish As A Foreign Language

Tzu Yiu Chen

44-55

Abstract Views : 2456

Download :980

10.36923/jicc.v22i4.84

Abstract: The present study aims to develop an intercultural competence (IC) instrument for Chinese students of Spanish as a Foreign Language (SFL). In order to do so, we took steps to modify the statements and confirm the validity of the IC instrument. The new instrument was validated by using exploratory factor analysis through a self-report methodology. The results showed that the instrument possessed adequate validity and reliability. The 28-item... [...] Read more

Open Access Article Intercultural Management

The Strategic Role of Artificial Intelligence in Overcoming Intercultural Barriers for SME Internationalization: A Systematic Literature Review

Israr Ahmad

148-163

Abstract Views : 2991

Download :1428

10.36923/jicc.v25i2.1065

Abstract: In the era of digital globalization, small and medium-sized enterprises (SMEs) are increasingly challenged by intercultural communication barriers as they expand into international markets. Simultaneously, advancements in artificial intelligence (AI) offer unprecedented opportunities to overcome such barriers by enhancing linguistic, cultural, and behavioral adaptation. This systematic literature review integrates findings from 131 studies at... [...] Read more

Open Access Article Intercultural Communication

Face and Identity in Intercultural Conflict Management

Min Hou

88-96

Abstract Views : 7003

Download :2478

10.36923/jicc.v23i2.55

Abstract: Face negotiation theory has been an influential theory of intercultural conflict management. However, as a theory of functional approach, it has limitations in analyzing dynamic conflict management process. Using repeated episodic interviews, this paper attempts to combine this theory with Spencer-Oatey’s (2007) face and identity model as well as post-structural perspectives of identity to analyze the dynamic and complicated conflict... [...] Read more

Open Access Article Special Collections The Role of Artificial Intelligence...

Women in Society Through the Aspect of Language

Ezhilarasan Balamurali, Anandhan Hariharasudan, Merly Thaniel Gnanamuthu

107-112

Abstract Views : 6684

Download :1062

10.36923/jicc.v23i1.149

Abstract: Our use of language conveys referential meanings and attitudes. The idea that women are unimportant to critical life issues that males handle first is the basis for " woman's la nguage". Women's marginalization and helplessness are mirrored in all the views they are required to talk about, and they are speaking. Speaking in a way that is not proper for women, avoiding expressing strong emotions, favouring expressions of uncertainty, and... [...] Read more

Open Access Article Special Collections The Role of Artificial Intelligence...

Digitally Mediated Communication of Emojis By Visually Impaired Users: The Case of Sarcastic WhatsApp Messages

Fahad Alzahrani , Radwa Elshemy

58-65

Abstract Views : 1887

Download :604

10.36923/jicc.v23i2.187

Abstract: In today’s digital age, emojis have come to compensate for the nonverbal cues that speakers use to communicate their attitudes or emotions as they speak, and hence become an essential element of online communication. In the realm of WhatsApp, where written conversations with an immediacy level close to that of spoken are supported, an ironic or sarcastic message is likely to be misunderstood, as it involves decrypting a meaning that often... [...] Read more

Open Access Article Cultural Studies

Identifying and Resolving Conflicts Using Local Wisdom: A Qualitative Study

Jusmianti Garing, Winci Firdaus, Herianah Herianah, Muhammad Ridwan, Erniati Erniati, Satwiko...

69-81

Abstract Views : 2443

Download :690

10.36923/jicc.v23i3.156

Abstract: For a long time, Maluku civilization has been heterogeneous. It can be seen in differences in ethnicity, beliefs, language, and culture, creating conflicts. This research intends to identify and resolve conflicts utilizing local wisdom, particularly regional language, and cultural viewpoints. It is a descriptive qualitative study that adopts an ethnolinguistic perspective to analyze data. Data was collected through participatory observation... [...] Read more

Open Access Article Communication

Persuasive Strategies in Email Marketing: An Analysis of Appeal and Influence in Business Communication

Ghaleb Rabab'ah, Sane Yagi , Sharif Alghazo, Rima Malkawi

12-25

Abstract Views : 6810

Download :1730

10.36923/jicc.v24i2.839

Abstract: This study examines the employment of persuasive strategies in informational emails that market products and/or services, illustrating how these strategies influence target customers and persuade them to make purchases. A corpus of 850 emails, encompassing over a million words, was compiled and analyzed using a mixed-method approach that integrated both quantitative and qualitative measures. The emails were collected between 2020 and 2021.... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Intercultural Competence of Social Service Professionals Working with Migrants: Voices from Poland

Anna Linka

121–134

Abstract Views : 930

Download :274

10.36923/jicc.v25i4.1298

Abstract: Growing migration to Poland over the past decade has heightened the need for social service professionals to work effectively with culturally diverse populations. Although intercultural competence has been widely theorised in Western contexts, its application within Central and Eastern European institutional settings remains underexplored. This study seeks to examine how intercultural competence is understood and enacted by Polish social... [...] Read more

Open Access Article Intercultural Communication

Reaction Profiles by Americans, Chinese, Japanese, Thai, and Vietnamese on ‘Skeletons in the Family Closet’ Topics

Charles McHugh

1-13

Abstract Views : 445

Download :382

10.36923/jicc.v1i1.355

Abstract: Americans, Chinese, Japanese, Thai, and Vietnamese ( N =250) rated 57 random proposed conversation topics on a five-point scale (i.e., very good, good, neutral, bad, very bad) to a same-culture, same-sex school friend. Five factors emerge and are characterized as: Familial Biographical Data , Skeletons in the Family Closet , Small Talk Topics , Personal Information Topics , and Intimate Relations Topics . For the... [...] Read more

Open Access Article Communication

RETRACTED ARTICLE: Negotiating Cultural Values in Pesantren as Islamic Educational Institutions: A Case Study from Eastern Indonesia

Onok Yayang Pamungkas, Eko Suroso, Suhanah Suhanah, Novita Siswayanti, Adi Fathul Qohar, Titi...

73– 83

Abstract Views : 317

Download :133

10.36923/jicc.v26i1.1258

Abstract: This study examines the negotiation of cultural values in Lombok Islamic boarding schools through an intercultural perspective. Its main focus is to analyze how pesantren become an intercultural space for negotiating cultural diversity amid modernization, using Bourdieu's theory. A qualitative approach with critical ethnographic methods was used. Data were collected from 36 participants, in-depth interviews with key informants, and document... [...] Read more

Open Access Article Intercultural Communication

The Notion of Misunderstanding in Intercultural Communication

Volker Hinnenkamp

1-13

Abstract Views : 1038

Download :1205

10.36923/jicc.v1i1.350

Abstract: Misunderstanding (MU) is a central working category in Intercultural Communicaton (ICC) studies. Generally speaking, MUs have gained the role of a raison-d'être for studying ICC, in particular under the premise that the communication in question is between cultural others, thus transforming MU into intercultural MU. In other studies, conflicts, uncomfortable moments, and miscontextualization in terms of sociocultural knowledge become... [...] Read more

Open Access Article Linguistics and Language

On The Social Use Of ‘Urban Ammani Arabic’ By Adult Female Speakers In The Amman Metropolitan Area

Marwan Jarrah, Nahed Emaish, Sukayna Ali , Ekab Al-shawashreh, Yousef Al-Jabali , Bashar Kasasbeh

23-37

Abstract Views : 1735

Download :542

10.36923/jicc.v24i4.946

Abstract: This article examines the significant phenomenon of the use of what we term "Urban Ammani Arabic" (UAA) by most adult female speakers in the Amman metropolitan area, particularly when this dialect differs from the one they acquire or use in their domestic environments. To explore this, 132 adult female speakers were selected to participate in both sociolinguistic and semi-structured interviews. These interviews aimed to uncover the... [...] Read more

Open Access Article Intercultural Communication

Forced-Migrant Women’s Intercultural Communicative Competency Development in German as a Second Language

Bohdana Heick (Labinska), Daniel Walter

1-11

Abstract Views : 81

Download :17

10.36923/jicc.v26i2.1420

Abstract: The development of Intercultural Communicative Competence (ICC) has become a central component of successful second language (L2) use and social participation for all L2 learners. This is especially relevant for minoritized groups and forced migrants (i.e., refugees), as the social spaces they navigate produce challenges that traditional L2 learners may not face, and the stakes for their ability to effectively communicate are extremely high,... [...] Read more

Open Access Article Cultural Studies

The Cultural Heritage of Ume Kbubu: Strengthening Atoin Meto Identity Through School Learning

Malkisedek Taneo, Aleksius Madu, Fransina Aprilyse Ndoen

88-103

Abstract Views : 1712

Download :387

10.36923/jicc.v24i3.881

Abstract: The focus of this research is to explore more deeply the values contained in Ume Kbubu as a cultural heritage that can be applied to school learning. The method used in this research is a qualitative method with an ethnographic approach to describe the values contained in the Ume Kbubu house. Data collection was carried out by conducting a literature study to find sources related to the history of Ume Kbubu; direct observation at the... [...] Read more

Open Access Article Intercultural Communication

“But it’s truly aggravating and depressing”: Voicing counter-expectancy in US–Philippines service interactions

Yau Ni Wan

95-105

Abstract Views : 2295

Download :721

10.36923/jicc.v23i4.344

Abstract: Intercultural competence is essential in a globalized business environment, where successful cross-border transactions rely on effective cross-cultural communication. Interactions between US customers and Filipino customer service representatives (CSR) in call centers are one example where intercultural competence is required. This study examines the use of counter-expectancy expressions in call center complaint calls by American consumers... [...] Read more

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Politeness in Intercultural Email Communication: Australian and Korean Perspectives

The Central Role of Politeness in Business Communication The Appropriateness Principle as the Way to Enhance Business Communication Efficiency

Communication Type In Trial: Ethnography Communication In Indonesian Criminal Courtroom Process

How Do Chinese Street Food YouTubers Robustly Communicate Cross-Cultural Tourism Destination?

On Congratulating, Thanking, and Apologizing in Jordanian Arabic and American English

Crossing Linguistic Bridges: Unravelling the Art of Persuasion Among Albanian Writers in Greek

Impoliteness strategies reported and issued on website reviews by clients of New York and Madrid social services centres

The Use of Taboo Language in Tshivenḓa: Cultural Restrictions, Social Implications, and Changing Perspective

Politeness Strategies in Remindings A Cross-cultural Study of Iranian EFL learners and Americans

When East Meets West: Polish Business Communication from a Cross-Cultural Perspective

Language as a site of search for common ground and power positioning in Chinese-Finnish negotiation

Indigenous language preservation: A study of the Tshivenḓa speech community in South Africa

The Influence of Confucianism and Buddhism on Chinese Business

An Investigation of Chinese Students´Difficulties in Intercultural Communication and its Role in Elt.

Revisiting Relevant Approaches for the Study of Language and Intercultural Communication

Was Malinowski Norwegian? Norwegian Interpretations of Phatic Talk

A Cross-Cultural Analysis of Communication Apprehension A Comparison of Three European Nations

Power Dynamics as Reflected in Tshivenḓa Heritage Forms of Address: A Study From Vhembe District, Limpopo Province, South Africa

Developing An Intercultural Competence Instrument In Foreign Language Teaching Context: A Study Of Chinese Students Of Spanish As A Foreign Language

The Strategic Role of Artificial Intelligence in Overcoming Intercultural Barriers for SME Internationalization: A Systematic Literature Review

Face and Identity in Intercultural Conflict Management

Women in Society Through the Aspect of Language

Digitally Mediated Communication of Emojis By Visually Impaired Users: The Case of Sarcastic WhatsApp Messages

Identifying and Resolving Conflicts Using Local Wisdom: A Qualitative Study

Persuasive Strategies in Email Marketing: An Analysis of Appeal and Influence in Business Communication

Intercultural Competence of Social Service Professionals Working with Migrants: Voices from Poland

Reaction Profiles by Americans, Chinese, Japanese, Thai, and Vietnamese on ‘Skeletons in the Family Closet’ Topics

RETRACTED ARTICLE: Negotiating Cultural Values in Pesantren as Islamic Educational Institutions: A Case Study from Eastern Indonesia

The Notion of Misunderstanding in Intercultural Communication

On The Social Use Of ‘Urban Ammani Arabic’ By Adult Female Speakers In The Amman Metropolitan Area

Forced-Migrant Women’s Intercultural Communicative Competency Development in German as a Second Language

The Cultural Heritage of Ume Kbubu: Strengthening Atoin Meto Identity Through School Learning

“But it’s truly aggravating and depressing”: Voicing counter-expectancy in US–Philippines service interactions

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