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Open Access Article Intercultural Communication

Managing cultural diversity within higher education: a South African perspective

Brian Norris
1-05
Abstract Views : 452
Download :445
10.36923/jicc.v2i1.372

Abstract: The first democratic elections in the history of South Africa have taken place, the Government of National Unity has been installed, and as the country at last starts moving towards establishing a non-racial society based on a constitution that embodies equal rights for every person, the need to establish an equitable and effective higher education system becomes a top priority. Redressing historical imbalances relating to staff... [...] Read more

Open Access Article Intercultural Communication

Preschool Heads’ Notions of Digitalized Staff–Parent Communication: The Need to Move from Monocultural to Intercultural Communication in Multicultural Sweden

Bim Riddersporre, Jonas Stier
1 - 16
Abstract Views : 1898
Download :636
10.36923/jicc.v22i1.24

Abstract: Drawing on a preschool digitalization project, this article presents the findings from a survey of 75 Swedish preschool heads. One main question guided the survey: how do Swedish preschool heads describe the use and usefulness of digital tools for interaction with parents? These findings are discussed in regard to intercultural differences, intercultural communication competence, and discursive blind spots, where two additional questions are... [...] Read more

Open Access Article Intercultural Communication

Politeness in Intercultural Email Communication: Australian and Korean Perspectives

Margaret Murphy, Mike Levy
1-11
Abstract Views : 791
Download :513
10.36923/jicc.v6i2.427

Abstract: This paper presents initial results from analysis of data collected on the topic of politeness in intercultural email communication from a large cohort of Australian academic and general staff at an established metropolitan university. We were interested in the language used by these staff members while they conducted their initial email communication with their contacts overseas. The contacts overseas were, for example, fellow professional... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

The Importance of Being Understood: Intercultural Communication in Social Professions as a Tightrope Walking

Sarah Ali Mohamed, Doris Lüken-Klaßen
110-120
Abstract Views : 1345
Download :561
10.36923/jicc.v25i4.1264

Abstract: Global migration continues to reshape demographic and societal landscapes, requiring close attention to refugee integration and the intercultural communication it demands. This study aims to understand how social professionals navigate intercultural encounters with refugee families in the context of family education and counselling. Using a qualitative longitudinal design, we conducted repeated expert interviews with professionals from 33... [...] Read more

Open Access Article Intercultural Communication

Analyzing “Threat” in Asylum Reception: Context, Materiality and Institutional Texts in High-Stakes Intercultural Communication

Eila Isotalus
58-71
Abstract Views : 1158
Download :329
10.36923/jicc.vi.1269

Abstract: Traditional theories of intercultural communication often overlook the multiplicity of interpretations and the influence of power, materiality, and institutional structures on everyday interactions. In high-stakes environments such as asylum reception, communication is shaped by broader political, economic, and social systems that structure both professional practices and interpersonal relations. This study examines how intercultural... [...] Read more

Open Access Article Organizational Culture

Intercultural Sensitivity and Organizational Citizenship Behaviour of Uganda Hotels’ Staff

Joshua Gukiina, Joseph Mpeera Ntayi, Waswa Balunywa, Augustine Ahiauzu
1-16
Abstract Views : 557
Download :249
10.36923/jicc.v19i2.782

Abstract: The study examined the extent to which; intercultural sensitivity and organizational citizenship behaviour are constructs of the social exchange theory and intercultural sensitivity explains organizational citizenship behaviour. A mixed research design was applied to determine the predictive relationship intercultural sensitivity and organizational citizenship behaviour. Intercultural sensitivity significantly predicts Organizational... [...] Read more

Open Access Article Intercultural Communication

Forced-Migrant Women’s Intercultural Communicative Competency Development in German as a Second Language

Bohdana Heick (Labinska), Daniel Walter
1-11
Abstract Views : 655
Download :239
10.36923/jicc.v26i2.1420

Abstract: The development of Intercultural Communicative Competence (ICC) has become a central component of successful second language (L2) use and social participation for all L2 learners. This is especially relevant for minoritized groups and forced migrants (i.e., refugees), as the social spaces they navigate produce challenges that traditional L2 learners may not face, and the stakes for their ability to effectively communicate are extremely high,... [...] Read more

Open Access Article Intercultural Communication

Positioning of “Self” and “Other” in the Intercultural Art Communication: a Case Study on Chinese Reverse Glass Painting

Luxi Zhang
132-147
Abstract Views : 963
Download :439
10.36923/jicc.v25i2.1076

Abstract: The distinction between the Self and the Other is a foundational concept across disciplines such as sociology, philosophy, cultural studies, anthropology, and psychology. This study examines the dynamic processes by which individuals position the Self and the Other in intercultural communication, with particular focus on how people interpret artistic works from unfamiliar cultures through processes of categorization and identity assignment.... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Intercultural Competence of Social Service Professionals Working with Migrants: Voices from Poland

Anna Linka
121–134
Abstract Views : 1190
Download :435
10.36923/jicc.v25i4.1298

Abstract: Growing migration to Poland over the past decade has heightened the need for social service professionals to work effectively with culturally diverse populations. Although intercultural competence has been widely theorised in Western contexts, its application within Central and Eastern European institutional settings remains underexplored. This study seeks to examine how intercultural competence is understood and enacted by Polish social... [...] Read more

Open Access Article Intercultural Communication

Cross-Cultural Competence in Health Care: Development and Evaluation of a Multiprofessional Training

Heide Lindtner-Rudolph, Vera Mohwinkel, Mike Mösko
237-249
Abstract Views : 2015
Download :834
10.36923/jicc.v25i2.1067

Abstract: Culturally and linguistically diverse patients face an increased risk of developing mental health disorders due to pre- and post-migration stress and are more likely to experience unequal medical treatment and higher rates of misdiagnosis, contributing to a persistent treatment gap. Cultural competence training has been shown to improve the quality of care for these patient populations. This study aimed to develop and implement a... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Developing Intercultural Competence in International Education: A Qualitative Study of Training Needs in Spanish SMEs

Marina AguarelesmBautista, Almudena Nevado-Llopis, Maria Luisa Sierra-Huedo
135-148
Abstract Views : 1256
Download :328
10.36923/jicc.v25i4.1266

Abstract: The international education sector requires professionals to collaborate daily with culturally diverse colleagues, clients, and partner institutions. While this diversity enriches organizational practice, it also generates recurring communication challenges that demand strong intercultural competence. In many Spanish small and medium-sized enterprises (SMEs), however, such competence is developed informally, without systematic training or... [...] Read more

Open Access Article Linguistics and Language

Linguistic And Sociocultural Adaptability In The Emergency And Rescue Field

Dalal S. Almubayei
183-201
Abstract Views : 1180
Download :531
10.36923/jicc.v25i2.1136

Abstract: This study investigates Emergency Medical Services (EMS) in Kuwait, with a particular focus on the cultural awareness and communication adaptability of paramedics and Emergency Medical Technicians (EMTs). EMS professionals routinely engage with patients from diverse sociocultural, linguistic, and religious backgrounds, complexities that are further heightened by the urgent, high-pressure nature of emergency care. Given Kuwait’s unique... [...] Read more

Open Access Article Linguistics and Language

The Performance of Internal Quality Assurance of Community Learning Center during Covid-19 Outbreak

Entoh Tohani, Lutfi Wibawa, Iis Prasetyo
95-108
Abstract Views : 1773
Download :544
10.36923/jicc.v23i3.126

Abstract: Whilst the Covid-19 outbreak has deleteriously influenced the functioning of most organizations, Internal Quality Assurance (IQA) of Community Learning Centres (CLC) has an essential role in achieving stakeholder satisfaction. CLC shall carry out quality assurance independently in terms of establishing, fulfilling, evaluating, and developing educational standards that can guarantee the function of implementing educational programs and... [...] Read more

Open Access Article Intercultural Communication

"For Them, The Hijab Means Dangerous Arabs" – Between Policy And Practice: Challenges In Implementing The Integration Of Arab Teachers In Hebrew Schools

Dolly Eliyahu-Levi, Avi Gvura
127-139
Abstract Views : 1607
Download :554
10.36923/jicc.v25i3.1186

Abstract: This study investigates the challenges associated with implementing the Israeli Ministry of Education’s policy to integrate Arab female teachers into Hebrew-speaking schools, guided by Social Identity Theory and Realistic Conflict Theory. Employing a qualitative-phenomenological approach, the research is based on semi-structured, in-depth interviews with 23 teachers (14 Jewish and 9 Arab) working across various levels of the Hebrew education... [...] Read more

Open Access Article Intercultural Communication

Communication in International Humanitarian Relief: Profiling Ukrainian Boundary Spanners

Yana Diachkova, Sofiya Nikolaeva, Katherine Guertler
98-106
Abstract Views : 1884
Download :630
10.36923/jicc.v25i1.1019

Abstract: Boundary spanning—the actions and roles individuals or organizations undertake to bridge differences and facilitate communication, collaboration, and understanding across diverse cultural, organizational, or geographical divisions—is an essential element of international cooperation. Set against the backdrop of the Russia-Ukraine war, The purpose of this study is to explore the type of boundary spanning in this uncertain context, the... [...] Read more

Open Access Article Organizational Culture

Do Despotic Leadership and Workplace Incivility Predict Turnover Intention: A Mediation By Work-Family Conflict?

Shahid Mehmood, Nurul Sharniza Husin, Azelin Aziz
120-135
Abstract Views : 2103
Download :915
10.36923/jicc.v23i2.238

Abstract: The purpose of this study was to assess the effect of despotic leadership and workplace incivility on turnover intention among nurses in Punjab, Pakistan, by mediating the effect of work-family conflict. 573 questionnaires were distributed to nurses in Punjab, Pakistan's healthcare sector. SPSS was used to analyze the data, and Smart PLS was used to evaluate the model. The findings of the study reveal that despotic leadership and workplace... [...] Read more

Open Access Article Intercultural Communication

Global corporate communication and the notion of legitimacy

Anne Marie Bülow
1-15
Abstract Views : 585
Download :236
10.36923/jicc.v11i1.518

Abstract: When international companies seek to establish legitimacy, it involves different stakeholders locally and globally. This paper analyses corporate communication in order to trace the discursive construction of the customers, investors, staff and authoritiess from whom legitimacy is sought. It is argued that the notion of legitimacy hinges on accountability, i.e. on the selection of groups to whom the writers feel responsible. Annual reports... [...] Read more

Open Access Article Intercultural Communication

Intercultural communication training to support internationalisation in higher education

Franco Vaccarino, Mingsheng Li
1-14
Abstract Views : 918
Download :405
10.36923/jicc.v18i1.753

Abstract: With a steady growth in globalisation, many universities increasingly invest in their human capital by training employees to meet the demands of organisational diversity, to become culturally flexible and adaptable in multicultural contexts. Internationalisation is an important part of a university’s economic, academic and cultural vitality, and this is true at Massey University in Aotearoa New Zealand. In order to proactively build the... [...] Read more

Open Access Article Linguistics and Language

9E Learning And Teaching Model And Its Application In Higher Secondary Education School System

khalid Javed Assi; Norazlinda Binti Saad, Surendran A/L Sankaran
45-54
Abstract Views : 4122
Download :1198
10.36923/jicc.v23i1.127

Abstract: The purpose of this study was to implement the 9E Learning and Teaching Model (9E LTM). The impact of Critical Thinking Skills (CTS), analysis, and inference on students' statistics achievement observed through constructivist theory. A population of higher secondary school statistics students and a sample from this study were drawn, from randomly selected higher secondary public schools in four native areas of Punjab province, Pakistan, in... [...] Read more

Open Access Article Intercultural Communication

Multicultural Synergy and Team Performance: The Mediating Role of Cultural Integration In Malaysian Universities

Kavitha Balakrishnan, Ajitha Angusamy, Hafizul Amin Ngatlia, Miza Izwanis Mangso, Krishnaveni...
44-61
Abstract Views : 963
Download :645
10.36923/jicc.v26i1.1286

Abstract: This study examines the relationship between team performance and subjective well-being in multicultural organizational contexts, and the mediating role of cultural integration in these relationships. Existing research highlights that understanding well-being is essential in enhancing team outcomes, yet limited studies have explored this link across diverse work settings. These findings support using well-being as a significant predictor when... [...] Read more

Open Access Article Special Collections Understanding Creativity: Role of Psychological...

Leader Member Exchange and Creative Idea Endorsement: The Role of Supportive and Challenging Voice

Marwan Marwan, Aan Komariah, Dedy Achmad Kurniady, Sony Muhammad Ikhsan Mangkuwinata, Ahmad...
57-68
Abstract Views : 1691
Download :580
10.36923/jicc.v23i4.279

Abstract: This study seeks to investigate why speaking out is not viewed positively in certain instances, but, at times, doing so results in both management support for the pitched proposals and improved interpersonal correlations for individuals doing so. Data was collected from two sources: employees and their supervisors of a telecommunication services organization in Indonesia. The data collected from 367 subordinates and 98 supervisors was then... [...] Read more

Open Access Article Management

Adoption of Business Intelligence Among Iraqi SMEs Culture: Impact of Technology Acceptance Model, Information Quality, And Organizational Readiness

Shuaib M. Abdulnabi
32-43
Abstract Views : 2871
Download :667
10.36923/jicc.v24i3.833

Abstract: Effective use of business intelligence has become essential for small and medium-sized organizations (SMEs) in the era of digitalization due to the introduction of new technologies. Therefore, this study aims to measure the influence of the Technology Acceptance Model (TAM) and other factors, for example, the quality of information, organization readiness and technology infrastructure, on business intelligence. A quantitative research... [...] Read more

Open Access Article Gender Studies

Teacher Educators’ Perceptions of Factors Influencing Gender Mainstreaming Implementation in University Teaching 30 Years after Beijing

Cristina Miralles-Cardona, Esther Chiner, Renáta Tichá, José M. Esteve-Faubel, Brian H. Abery,...
29-44
Abstract Views : 4714
Download :469
10.36923/jicc.v25i1.1005

Abstract: This study explores the perceptions of teacher educators at a public higher education institution in Alicante, Spain, regarding the implementation of gender mainstreaming (GM) in university teaching. Addressing a historically under-researched area, the research examines the impact of GM policies on teacher education programs and identifies barriers to the effective integration of a gender-responsive approach. Using qualitative methods,... [...] Read more

Open Access Article Intercultural Communication

You Think I am Stupid? Face Needs in Intercultural Conflicts

Yanrong Chang
1-17
Abstract Views : 659
Download :356
10.36923/jicc.v11i1.519

Abstract: Embedded in intercultural conflicts are identity or face-based goal issues (Rothman, 1997), which, when not effectively managed, may lead to unresolved conflicts. This study examined actual email interactions over a period of five months between an American visiting professor and an International Office staff member at a University in China. It showed three patterns of interaction that failed to manage each other’s face or identity needs and... [...] Read more

Open Access Article Intercultural Communication

Service telephone call openings: a comparative study on five European languages

Gabriele Pallotti, Cecilia Varcasia
1-25
Abstract Views : 549
Download :261
10.36923/jicc.v8i2.463

Abstract: The paper presents the results of a comparative study on how speakers of different languages (English, French, German, Italian and Spanish) manage the opening of service phone calls. Previous research has focussed on cross-cultural variability in telephone conversations, but this is the first attempt to systematically compare several European languages at the same time. The communicative strategies speakers use in each language are analyzed... [...] Read more

Open Access Article Linguistics and Language

English as a Lingua Franca in Public Health Care Services The Spanish Challenge

Sonia Oliver
1-10
Abstract Views : 545
Download :225
10.36923/jicc.v15i3.705

Abstract: Throughout the last few decades, English has become the lingua franca for professionals in many fields. However, within the framework of health services in Spain, English does not seem to work as the main vehicle of communication among providers and users. Therefore, the goal of this study is to shed light into how and why certain categorization of languages frequently emerge and circulate in public health institutions. In this sense, our... [...] Read more

Open Access Article Intercultural Communication

Intercultural And Professional Skills in Student Mobility to Boost Employability

Maria Luisa Sierra-Huedo, Jennifer Foucart
1-12
Abstract Views : 3338
Download :1081
10.36923/jicc.v22i3.68

Abstract: The internationalisation of higher education institutions is mainly focused on mobility programs.  Increasingly programs try to improve the intercultural learning of their students through internationalising their curriculum and assessing their intercultural experiences. The purpose of this research was to evaluate the acquisition of intercultural competence and professional skills of higher education students during a specific short Erasmus+... [...] Read more

Open Access Article Intercultural Communication

Developing Intercultural Competences in the Study-Abroad Programme Semester at Sea (SAS)

Claude-Hélène Mayer, Lynette Louw, Jeff Larsen
120-131
Abstract Views : 3740
Download :775
10.36923/jicc.v24i1.644

Abstract: Semester at Sea is a US-American study abroad programme during which students spend a semester on a ship studying while visiting various countries. The purpose of this article is to determine the intercultural competence development in the students during the Fall voyage through a self-assessment questionnaire. The research is anchored in a post-positivistic research paradigm, using an intercultural competence survey questionnaire to... [...] Read more

Open Access Article Organizational Culture

Cross-Cultural Career Paths: Analyzing Traditional and Boundaryless Orientations Among Expatriates in Saudi Arabia's Banking Sector

Saeed T. Alshahrani
104-118
Abstract Views : 1579
Download :399
10.36923/jicc.v24i3.887

Abstract: This study aimed to investigate differences in dominant career orientations between self-initiated expatriates (SIEs) and company-assigned expatriates (AEs). Schein’s career model provides a theoretical framework to investigate differences in career preferences and orientations between SIEs and AEs. This paper builds career constructs by dividing the eight career anchors into two groups (boundaryless and traditional-oriented anchors). The... [...] Read more

Open Access Article Intercultural Communication

Impoliteness strategies reported and issued on website reviews by clients of New York and Madrid social services centres

Rosa María Pacheco Baldó
1-10
Abstract Views : 2724
Download :808
10.36923/jicc.v22i2.33

Abstract: This paper analyses the negative reviews that some users of social services in New York and Madrid posted on Google. The aim is to relate the impoliteness strategies that the users of these centres reported to have received or that they issued themselves with the cultural values of the groups they belong to. To achieve this, twenty American and Spanish centres were analysed, obtaining more than two hundred negative comments that,... [...] Read more

Open Access Article Education

EFL College Programmes In Egypt And Saudi Arabia: Advantages And Difficulties In Intercultural Instruction

Mohamed Amin Mekheimer, Abdulaziz Fageeh
128-143
Abstract Views : 1938
Download :607
10.36923/jicc.v24i2.646

Abstract: The present study evaluated faculty and student perceptions of the challenges and benefits of intercultural and multicultural education in EFL college classrooms. Using the descriptive approach through survey, the study further investigates the benefits and barriers to inter/multicultural education in Egypt and Saudi Arabia, including content integration, acculturation pedagogy, and the incorporation of cultural knowledge in English as a... [...] Read more

Open Access Article Education

Is Turnover Relationship to Performance Linear Or U-Inverted? A Systematic Literature Review

Diena Dwidienawati, Munawaroh Zainal, Dyah Gandasari
109-119
Abstract Views : 2735
Download :873
10.36923/jicc.v23i2.80

Abstract: Human resources and organizational culture are critical to the company's success. Employees who remain loyal to their employers will help the company grow with their knowledge and abilities in their field. Career stagnation, on the other hand, has drawbacks such as complacency, a lack of innovation, a lack of work culture, and a lack of diversity. The purpose of this study is to provide currently available studies related to turnover to see... [...] Read more

Open Access Article Intercultural Communication

Organizational Ethnography Analysis: Participation of Islamic Religious Leaders in Handling Covid-19 through Integrative Communication

Nurhayani Saragih, Suraya Mansur, Ellys Lestari Pambayun, Topikurohman Topikurohman
27-40
Abstract Views : 1732
Download :514
10.36923/jicc.v23i4.163

Abstract: This study aims to explain the participative actions of researchers (ethnographers) in synergising culture and values between Public Relations Officers from the Bogor City Government, West Java, Indonesia, and Islamic religious leaders in handling the Covid-19 pandemic through integrated communication. The research method used is organisational ethnography to identify and find sociocultural barriers between informants (public relations... [...] Read more

Open Access Article Organizational Culture

The Impact of Human Capital on a Company's Value: A Cross - Cultural Study

Amjad S. Al-Delawi, Manaf Raewf, Alaa S.Jameel
24-32
Abstract Views : 2932
Download :973
10.36923/jicc.v23i1.53

Abstract: Human resource culture is the only attempt to determine the cost and value of the company's HR in   terms   of   expenditures   incurred   through   employment,   social welfare   culture, communication,   training, development, and compensation. This study aims to look into the impact of human capital on a company's value. Using a purposive sampling method, both market capitalization and total assets were used to determine... [...] Read more

Open Access Article Intercultural Communication

Contribution of Sharia Accounting Characters in Anti-Corruption Culture

Agus Arwani, Suparna Wijaya, Muhammad Fadila Laitupa, Muh. Sabir Mustafa, Mochamad Heru Riza...
77-85
Abstract Views : 2854
Download :363
10.36923/jicc.v22i4.46

Abstract: This research aims to examine the values inherent in sharia accounting to aid in the development of anti-corruption culture concepts. This article employs the literature review technique. The literature approach is a data-gathering technique often employed in social research to retrace historical data. This research demonstrates that Sharia accounting’s character values may be utilized to develop anti-corruption accounting culture. Using the... [...] Read more

Open Access Article Cultural Studies Linguistics and Language

A Corpus-based Evaluation of English-Mandarin Cultural References between Fansubbing and Official Subtitling

Yadan Zhang, Omer Hassan Ali Mahfoodh, Debbita Ai Lin Tan
109-119
Abstract Views : 2933
Download :733
10.36923/jicc.v24i1.291

Abstract: There has been considerable interest in subtitling strategies in the translation of cultural references. However, there is a lack of studies on subtitling in the Chinese context. The purpose of this study is to compare the subtitling strategies used by fansubbers and official subtitlers when dealing with cultural references in translated Mandarin subtitles. The results showed that 228 cultural references had been found in the two films: The... [...] Read more

Open Access Article Intercultural Communication

Indigenous language preservation: A study of the Tshivenḓa speech community in South Africa

Phethani Progress Mudau, Itani Peter Mandende , Maria Mushaathoni
1-12
Abstract Views : 4496
Download :1455
10.36923/jicc.v24i4.969

Abstract: This sociolinguistic study explored the significance of language preservation through the use of indigenous forms of address by the Vhavenḓa in South Africa.  Indigenous forms of address are integral to the language and cultural identity of a society. Furthermore, they are indispensable in the preservation of the language and culture of any society. Ignoring the use of these forms of address can lead to language shift or even extinction. This... [...] Read more

Open Access Article Cultural Studies

Culture of Islamic Economic Principles and Democracy and Welfare Based on Pancasila Ideology

Bambang Guritno, Ratna Sari Dewi, Farida Arianti, Andrew Shandy Utama, Norvadewi Norvadewi, Oki...
55-65
Abstract Views : 5312
Download :1358
10.36923/jicc.v23i1.43

Abstract: This study aimed to obtain data from previous studies on the relevance culture of Islamic economic principles and democracy and welfare based on the Pancasila ideology. Our data search was conducted electronically on many international and national publications between 2010 and 2021. Furthermore, our data has been analyzed involving several techniques such as data analysis, interpretation, in-depth analysis of critical evaluation, and drawing... [...] Read more

Open Access Article Communication Education

Culture, Paralanguage, and Learning Spanish as a Foreign Language During Pandemic

Nancy Gómez-Torres, Consuelo Cedano-Pineda, Oscar Alberto Molina-Márquez
70-78
Abstract Views : 2334
Download :351
10.36923/jicc.v24i3.894

Abstract: In general terms, globalization has greatly contributed to a wider diffusion of languages, religions, and traditions, as well as a better understanding of the multicultural nature of countries around the world. It also highlights the importance of cultural diversity in the integration processes within contemporary societies. Motivated by this reflection and to analyze the importance of nonverbal communication in communicative interaction and... [...] Read more

Open Access Article Intercultural Communication

Filipino Americans and the Glass Ceiling: A Quantitative Analysis of Cultural Adherence, Assertiveness, and Management

Abby Hamilton, Daniel G. J. Kuchinka
66-76
Abstract Views : 5646
Download :1172
10.36923/jicc.v22i4.45

Abstract: With a sample of 473 Filipino Americans in 35 states in the United States, this quantitative study was designed to investigate factors which surround Filipino Americans’ glass ceiling challenges in attaining higher-level positions in the workplace. The investigation explored the related variables, including years of management experience, adherence to two dimensions of Filipino cultural values (interpersonal norms and conservatism), and... [...] Read more

Open Access Article Intercultural Communication

Family Resource Management Problems in Elementary School Education: A Case Study of Precarious Work Parents

Evy Clara, Herlinawati, Bagus Hary Prakoso, Etty Sofyatiningrum, Iskandar Agung, Parwanto
19-30
Abstract Views : 3760
Download :1023
10.36923/jicc.v22i3.44

Abstract: This study aims to look at how families manage their resources for their children's education in primary schools who do not have permanent jobs and are classified as low-income. The sample of 300 people was obtained through a random technique with data collection using a questionnaire and interviews. Research analysis using Structural Equation Modeling (SEM) with the help of the Lisrel 8.70 program. The results showed that the management of... [...] Read more

Open Access Article Intercultural Communication

Acculturative Stress and Socio-Demographic Influences: A Comparative Study of Asian and African International Students in China

Flemmings Fishani Ngwira, Hanna Yeshinegus Adamseged, Wellman Kondowe
191-199
Abstract Views : 1676
Download :777
10.36923/jicc.v24i4.990

Abstract: International students often face challenges in adapting to new living and learning environments. This study investigated the levels of acculturative stress and its contributing factors among Asian and African international students in five internationally recognized universities in Wuhan, Hubei. A total of 243 students participated in the study, completing a questionnaire based on an adapted version of the Acculturative Stress Scale for... [...] Read more

Open Access Article Special Collections The Role of Artificial Intelligence...

Blended-Learning Training and Evaluation: A Qualitative Study

Bansu Irianto Ansari, Junaidi Junaidi, Suci Maulina, Herman Herman, Ilham Kamaruddin, Abdul...
155-164
Abstract Views : 3775
Download :1149
10.36923/jicc.v23i4.201

Abstract: This study aims to investigate lecturers' understanding of blended learning and skills in using several platforms for blended learning-based lectures, the effectiveness of the training on blended learning to improve lecturers’ competence, and the impact of the blended-learning lectures on their students’ learning outcomes. A quantitative approach was implemented in this research.  The participants involved 30 lecturers and 67 students of... [...] Read more

Open Access Article Organizational Culture

How Culture Is Communicatively Constituted In Intercultural Healthcare Organizations: Leadership Sensegiving, Knowledge Sharing, And Employee Innovation

Ahmad Adeel, Ghulam Hussain, Ahmad Aziz Sheikh
32-43
Abstract Views : 748
Download :645
10.36923/jicc.v26i1.1409

Abstract: Healthcare organisations are increasingly intercultural workplaces in which leadership, knowledge sharing, and innovation are shaped through ongoing communicative negotiation across cultural differences. However, much existing research treats culture as a static background condition and under-theorises how leadership communication constitutes organisational realities. Drawing on intercultural communication theory, the communicative... [...] Read more

Open Access Article Intercultural Communication

Assessing Intercultural Competence: The Case of EFL Pre-Service Teachers in The Mexican Context

Elizabeth Margarita Hernández-López , Patricia Núñez-Mercado, Lilia Sulema Bórquez-Morales
84-96
Abstract Views : 2862
Download :861
10.36923/jicc.v24i4.974

Abstract: This research explores the intercultural competence of Mexican pre-service English language teachers, focusing on the dimensions of attitude, knowledge, skills of interpreting and relating, skills of discovery and interaction, and critical cultural awareness. Using a comprehensive model of intercultural competence as a theoretical framework, the study adapted a self-report questionnaire to assess these dimensions within a non-multicultural... [...] Read more

Open Access Article Intercultural Communication

Effects of Covid-19 Cultural Change on Employee Performance: A Cross-Sectional Study in Jakarta, Indonesia

Christian Wiradendi Wolor, Rizki Firdausi Rachma Dania, Suherdi Suherdi, Akhmad Nurkhin,...
1-13
Abstract Views : 3174
Download :1137
10.36923/jicc.v22i4.42

Abstract: This study aims to determine changes in employee performance after Covid 19 slowly began to change from a pandemic to an endemic regarding compassion, employee involvement, job satisfaction, and commitment. The sample used in this study was 200 employees working in the Jakarta area. The research data was collected through a questionnaire distributed in a Google Form. The sampling technique used the Non-Probability Sampling Analysis Model with... [...] Read more

Open Access Article Linguistics and Language

A Search for a Common Thread: Iranian, Afghan, and Tajik EFL Students' Perceptions of Academic Misconduct

Rasoul Mohammad Hosseinpur, Reza Bagheri Nevisi, Ahmad Nawab Sultani
13-23
Abstract Views : 1597
Download :616
10.36923/jicc.v23i1.91

Abstract: The paucity of studies on plagiarism in some under-explored contexts, such as Afghanistan and Tajikistan, highlight the necessity of conducting this study. To this end, 200 Iranian, 185 Afghan, and 170 Tajik EFL students, who share certain commonalities regarding culture and language, participated in the study. The iThenticate (2013) questionnaire and two essay-type questions on the main reasons for committing plagiarism and possible ways to... [...] Read more

Open Access Article Special Collections Globalisation or Glocalisation? Intercultural.....

Workers’ Perceptions Regarding Approaches To Intercultural Communication In The Workplace: A Study In A South African University

Maria Mushaathoni
174-188
Abstract Views : 5585
Download :1598
10.36923/jicc.v24i1.325

Abstract: The workforce in South Africa has seen significant transformation, with many organizations now collaborating with individuals from diverse cultural backgrounds. Cultural diversity influences behavior and interactions among employees, who may find it challenging to navigate communication with colleagues from different cultures. This article explores workers' perceptions of intercultural communication approaches in the workplace. Using a... [...] Read more

Open Access Article Public Administration

The Importance of Participatory Communication in Development Planning Deliberations for Agritourism Village Enhancement

Adhi Iman Sulaiman, Slamet Rosyadi, Waluyo Handoko, Masrukin Masrukin, Dindy Darmawati Putri,...
144-160
Abstract Views : 5144
Download :1207
10.36923/jicc.v24i1.246

Abstract: Previous research has focused on the implementation of Development Planning Deliberation (DPD) as a tool to improve development communication among stakeholders, but few have explored this issue in the context of democratization in rural economies. Success in DPD is often determined by the capacity and competence of human resources in the government sector, public service, administration, and socioeconomic empowerment. This study examines the... [...] Read more

Open Access Article Intercultural Management

The Strategic Role of Artificial Intelligence in Overcoming Intercultural Barriers for SME Internationalization: A Systematic Literature Review

Israr Ahmad
148-163
Abstract Views : 3584
Download :1821
10.36923/jicc.v25i2.1065

Abstract: In the era of digital globalization, small and medium-sized enterprises (SMEs) are increasingly challenged by intercultural communication barriers as they expand into international markets. Simultaneously, advancements in artificial intelligence (AI) offer unprecedented opportunities to overcome such barriers by enhancing linguistic, cultural, and behavioral adaptation. This systematic literature review integrates findings from 131 studies at... [...] Read more

Open Access Article Linguistics and Language

Embracing Global Voices: An Exploration of Thai Teachers’ Attitudes and Practices on Culturally Diverse ELT Materials in a Northern Thai University

Rutthaphak Huttayavilaiphan
11-23
Abstract Views : 2007
Download :460
10.36923/jicc.v24i3.813

Abstract: In recent times, the advancement of technology and globalization has significantly impacted educational practices worldwide, making teaching and learning increasingly complex and interconnected. In the field of English Language Teaching (ELT), these changes have challenged traditional approaches and necessitated the integration of more culturally diverse materials to reflect the global usage of English. Against this backdrop, this study aims... [...] Read more

Open Access Article Education Intercultural Communication

Embracing Diversity in Multi-Racial Classrooms through Pedagogical Strategies

Kofi Nkonkonya Mpuangnan
202-217
Abstract Views : 3037
Download :1414
10.36923/jicc.v25i2.1075

Abstract: Creating inclusive and supportive learning environments has become critical concern in today’s diverse educational environment. In response, this study has examined the complexities of multi-racial classrooms. It focused on identifying key challenges and proposing actionable pedagogical interventions for educators. The study was grounded in Critical Race Theory which provides valuable lens for understanding and addressing challenges posed by... [...] Read more

Open Access Article Intercultural Communication

The Silent Signal: A Mirror Leadership and Intercultural Communication Beyond Strategic Boundaries

Muhammad Atif Bashir, Saeed Banihashemi, Muhammad Taimoor, Mohammad Fakhrul Islam, Katalin Szabó
115-130
Abstract Views : 777
Download :577
10.36923/jicc.v26i1.1328

Abstract: The post-pandemic work environment has intensified emotional strain, hybrid-work fatigue, and cognitive disengagement, making it increasingly difficult for leaders to sustain trust and authentic engagement in diverse, digitally disrupted teams. Existing leadership models emphasize cognition and behavior but overlook the real-time emotional, relational, and physiological processes that shape contemporary managerial dynamics. This study... [...] Read more

Open Access Article Intercultural Communication

An Intercultural Communication Management Framework For Culturally Diverse Organisations

Maria Mushaathoni
23-33
Abstract Views : 6183
Download :1850
10.36923/jicc.v25i4.1227

Abstract: In the context of increasing globalisation and workforce diversity, organisations face growing challenges in fostering effective intercultural communication, collaboration, and cohesion among employees from varied cultural backgrounds. Poor intercultural communication can lead to conflict, misunderstanding, and decreased organisational performance. This study aims to propose a comprehensive Intercultural Communication Management Framework... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Interpersonal Intercultural Adaptation Orientations: A Qualitative Study of Engineering Professionals

Brent Jesiek, Samantha Lapka, Kris Acheson, Franki Kung
19-31
Abstract Views : 1826
Download :892
10.36923/jicc.v26i1.1324

Abstract: Professionals in engineering and many other fields are often expected to work on global teams, setting the stage for frequent interpersonal interactions that span cultural boundaries. To further investigate the nature of such experiences, the findings presented in this paper are based on data collected via interviews and focus groups with 23 technical professionals who had varying levels of exposure to intercultural teamwork. Using an... [...] Read more

Open Access Article Cultural Studies Intercultural Communication

Awajún Pottery, Gender, and Transformation: From Social Prestige to Market Logic

Alondra Oviedo, Alex Melendez, Stefany Zabarburu, Erick Abanto López
104-115
Abstract Views : 1696
Download :481
10.36923/jicc.v25i3.1157

Abstract: Pottery making among the Awajún has historically been a feminine practice that intertwined technical expertise, symbolic prestige, and community legitimacy. In recent decades, however, this practice has been reshaped by market-oriented logics and "cultural rescue" initiatives that have altered its original meanings and social functions. This study explores how the transformation of traditional Awajún pottery, historically a ritual, feminine,... [...] Read more

Open Access Article Communication

RETRACTED ARTICLE: Negotiating Cultural Values in Pesantren as Islamic Educational Institutions: A Case Study from Eastern Indonesia

Onok Yayang Pamungkas, Eko Suroso, Suhanah Suhanah, Novita Siswayanti, Adi Fathul Qohar, Titi...
73– 83
Abstract Views : 573
Download :650
10.36923/jicc.v26i1.1258

Abstract: This study examines the negotiation of cultural values in Lombok Islamic boarding schools through an intercultural perspective. Its main focus is to analyze how pesantren become an intercultural space for negotiating cultural diversity amid modernization, using Bourdieu's theory. A qualitative approach with critical ethnographic methods was used. Data were collected from 36 participants, in-depth interviews with key informants, and document... [...] Read more

Open Access Article Intercultural Communication

The Invisible Bridge: How Foreign Tourism Professionals Foster Bridging Social Capital in Japan

Renata Andrea Szabo
101-115
Abstract Views : 4031
Download :955
10.36923/jicc.v25i2.1082

Abstract: This study investigates the role of foreign tourism professionals in Japan as key agents of bridging social capital within the tourism industry. These individuals serve as cultural mediators, interpreting Japanese traditions, social norms, and practices for international audiences while facilitating connections between local communities and global visitors. The research adopts a participatory observation approach, in which the author... [...] Read more

Open Access Article Intercultural Communication

"Oi! Skins": Trans-Atlantic Gay Skinhead Discourse on the Internet

James Haines
1-06
Abstract Views : 736
Download :1237
10.36923/jicc.v1i1.349

Abstract: For about a year and a half now I have been studying non-racist and anti-racist skinheads and their look-alike neo-nazi "bonehead" cousins, using skin websites, e-mail lists and newsgroups as my primary source of data. As I have had no face-to-face contact with my informants, my approach might be called discourse-centered ethnography. At a Cultural Studies conference in June 1998 I reported on an ether community of US and Canadian gay skins... [...] Read more

Open Access Article Special Collections The Role of Artificial Intelligence...

Influence of Education 4.0 on English Language Instruction in Telangana’s Engineering Institutions

Vaddi Srivani, Anandhan Hariharasudan
50-57
Abstract Views : 1719
Download :599
10.36923/jicc.v23i2.165

Abstract: The current study focuses on the effects of English language instruction using Education 4.0 in Telangana's engineering institutions. Telangana has many educational facilities that offer Education 4.0, or technology-based learning. It fosters creativity in education. At the fundamental level, students can learn by being provided with a self-learning opportunity. The majority of the subjects were learned through Education 4.0. As a result,... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Knowing Otherwise: Affective Actions In Intercultural Communication And Professional Practice

Nuntiya Doungphummes, Mark Vicars, Mathuros Tipayamongkholgul
101-109
Abstract Views : 1059
Download :314
10.36923/jicc.v25i4.1255

Abstract: Reflexivity, the critical self-examination of one’s role in the research process, has become increasingly central as researchers navigate positionality, power, and methodological bias when working across diverse sociocultural and linguistic contexts. Yet, intercultural research often overlooks the affective, relational, and embodied dimensions of collaboration that shape how knowledge is produced. This paper examines how transnational,... [...] Read more

Open Access Article Intercultural Communication

The Cultural Difference In Nonverbal Expressivity Is Moderated By The Extent of Subjective Self-Construal: A Two-Study Examination Targeting Japanese And Korean Individuals

Youngsun Yuk, Mariko Kikutani
142-152
Abstract Views : 633
Download :441
10.36923/jicc.v26i1.1389

Abstract: This research comprises two studies that examined cultural differences in nonverbal expressivity between Japan and Korea. While prior research has highlighted East–West contrasts, less attention has been given to distinctions within collectivistic cultures. Employing the psychological construct of self-construal (subjective, objective, and autonomous selves), which is thought to distinguish Japanese and Korean cultures, we investigated how... [...] Read more

Open Access Article Intercultural Communication

Cultivating Intercultural Communicative Competence in Chinese General University Students Using the Triad-Layers Model

Zheng Yang, Wilawan Champakaew, Sasima Charubusp
1-13
Abstract Views : 2379
Download :122
10.36923/jicc.v25i4.1206

Abstract: Developing intercultural communicative competence among Chinese university students is essential in the era of globalization; however, disparities persist between ranked universities and general universities. While RUs benefit from extensive internationalization resources, general universities often lack structured intercultural communication instruction and opportunities due to resource disparities, prestige, or geographic constraints, and... [...] Read more

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