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Open Access Article Intercultural Communication

The Notion of Misunderstanding in Intercultural Communication

Volker Hinnenkamp
1-13
Abstract Views : 1182
Download :1503
10.36923/jicc.v1i1.350

Abstract: Misunderstanding (MU) is a central working category in Intercultural Communicaton (ICC) studies. Generally speaking, MUs have gained the role of a raison-d'être for studying ICC, in particular under the premise that the communication in question is between cultural others, thus transforming MU into intercultural MU. In other studies, conflicts, uncomfortable moments, and miscontextualization in terms of sociocultural knowledge become... [...] Read more

Open Access Article Cultural Studies

Identifying and Resolving Conflicts Using Local Wisdom: A Qualitative Study

Jusmianti Garing, Winci Firdaus, Herianah Herianah, Muhammad Ridwan, Erniati Erniati, Satwiko...
69-81
Abstract Views : 2735
Download :797
10.36923/jicc.v23i3.156

Abstract: For a long time, Maluku civilization has been heterogeneous. It can be seen in differences in ethnicity, beliefs, language, and culture, creating conflicts. This research intends to identify and resolve conflicts utilizing local wisdom, particularly regional language, and cultural viewpoints. It is a descriptive qualitative study that adopts an ethnolinguistic perspective to analyze data. Data was collected through participatory observation... [...] Read more

Open Access Article Intercultural Communication

Developing An Intercultural Competence Instrument In Foreign Language Teaching Context: A Study Of Chinese Students Of Spanish As A Foreign Language

Tzu Yiu Chen
44-55
Abstract Views : 2658
Download :1125
10.36923/jicc.v22i4.84

Abstract: The present study aims to develop an intercultural competence (IC) instrument for Chinese students of Spanish as a Foreign Language (SFL). In order to do so, we took steps to modify the statements and confirm the validity of the IC instrument. The new instrument was validated by using exploratory factor analysis through a self-report methodology. The results showed that the instrument possessed adequate validity and reliability. The 28-item... [...] Read more

Open Access Article Intercultural Communication

Exploring the Impact of Culture in Five Communicative Elements Case of Intercultural Misunderstandings between Chinese and American

Xizhen Qin
1-13
Abstract Views : 928
Download :483
10.36923/jicc.v14i1.671

Abstract: Previous studies provide general and generic interpretations on cultural differences when interpreting misunderstandings in intercultural communication. In light of performance theory, a five-element model is proposed as a practical tool to analyze how cultural differences lead to misunderstandings. Supported by cases of misunderstanding in Chinese-American communication, this model shows that five key elements in intercultural communication:... [...] Read more

Open Access Article Intercultural Communication

Indonesian Seafarers’ Intercultural Communication Challenges With Multinational Crews

Budi Riyanto, Eka Nurmala, Irmi Agustina, Siti Raudhah Maidari
76-81
Abstract Views : 3964
Download :1093
10.36923/jicc.v23i1.92

Abstract: The current study investigated the intercultural communication challenges among Indonesian seafarers with foreign crews at international shipping companies. Data collection was conducted through a mixed-questionnaire method, with each questionnaire consisting of 10 items distributed in Google Forms to 171 respondents. The findings revealed that the language barrier was a significant issue among Indonesian seafarers to communicate and... [...] Read more

Open Access Article Communication

Exploring Cultural Meaning Construction in Social Media: An Analysis of Liziqi's YouTube Channel

Jingfang Li, Hamedi Mohd Adnan, Jiankun Gong
01-12
Abstract Views : 9366
Download :4500
10.36923/jicc.v23i4.237

Abstract: Hall's encoding/decoding model has been widely used in mass media, but its potential in social media studies has not been explored thoroughly. To this end, this paper aims to broaden the fundamental principles and assumptions of the model and apply them to audience engagement and interaction in constructing cultural meaning through social media. By analysing the YouTube channel of Liziqi (Vlogger), this study adopts a two-stage content... [...] Read more

Open Access Article Intercultural Communication

Intercultural And Professional Skills in Student Mobility to Boost Employability

Maria Luisa Sierra-Huedo, Jennifer Foucart
1-12
Abstract Views : 3338
Download :1081
10.36923/jicc.v22i3.68

Abstract: The internationalisation of higher education institutions is mainly focused on mobility programs.  Increasingly programs try to improve the intercultural learning of their students through internationalising their curriculum and assessing their intercultural experiences. The purpose of this research was to evaluate the acquisition of intercultural competence and professional skills of higher education students during a specific short Erasmus+... [...] Read more

Open Access Article Intercultural Communication

When East Meets West: Polish Business Communication from a Cross-Cultural Perspective

Hanna Bulawka, Joanna Molek, Julita Wozniak
97-108
Abstract Views : 7271
Download :1648
10.36923/jicc.v23i2.188

Abstract: This paper investigates how foreign nationals living and working in Poland evaluate Polish colleagues’ communication in English and its effectiveness in international business. It identifies features of linguistic behaviour attributed to Polish business interactions. Five dimensions of cultural variability (directness, emotionality, power distance, confrontation, critical evaluation) are used as benchmarks and offer an observational framework... [...] Read more

Open Access Article Intercultural Communication

Implications of Universal and Parochial Behavior for Intercultural Communication

James Leigh
1-15
Abstract Views : 541
Download :317
10.36923/jicc.v2i2.377

Abstract: Human behavior is striking for it is the same and yet different. Many common behaviors are displayed by humans around the world whatever their race or ethnic heritage. And yet there are also unique parochial behaviors among various peoples. That is behaviors that are bound to a particular culture or ethnic group in their locale or milieu. Of course the interaction of different cultures may lead to common cultural phenomena and behaviour... [...] Read more

Open Access Article Intercultural Communication

Being a Non-Swedish Physician in Sweden: A Comparison of the Views on Work Related Communication of Non-Swedish Physicians and Swedish Health Care Personnel

Nataliya Berbyuk, Jens Allwood, Charlotte Edebäck 
1-10
Abstract Views : 497
Download :273
10.36923/jicc.v5i1.398

Abstract: Sweden is rapidly changing from being a monocultural to a multicultural society. The effects of this process can also be seen in health care which has, up till now, been one of the most ethnically and gender segregated working places, compared to the industrial sector. Increasing multiculturality places the issue of intercultural communication on top of the agenda for Swedish society in general and for the health care sector in particular.... [...] Read more

Open Access Article Intercultural Communication

Effect of Biographical Variables on Employees' Adaptation to Intercultural Communication in a University of Technology

Maria Mushaathoni
133-145
Abstract Views : 1554
Download :426
10.36923/jicc.v23i4.191

Abstract: Effective intercultural communication is one possible way of improving intercultural competency and ultimately assisting an organisation to achieve success. Employees from different cultural backgrounds are required to adapt and accommodate each other in intercultural communication interactions. Therefore, this article sought to establish the effects of biographical variables on employees at a university of technology. An online... [...] Read more

Open Access Article Intercultural Communication

Crossing Linguistic Bridges: Unravelling the Art of Persuasion Among Albanian Writers in Greek

Alexandra E. Vasilopoulou, George S. Ypsilandis
117–127
Abstract Views : 830
Download :246
10.36923/jicc.v24i2.805

Abstract: Pragmalinguistic (PML) failure complicates intercultural communication in both productive and receptive modes. This paper attempts to unravel the persuasive strategies used by Albanians writing in Greek and further record the overall suitability score they received when assessed by Greek teachers (n=176). A protocol sample of extracted persuasive strategies was created to be used for further investigation, with respect to their suitability.... [...] Read more

Open Access Article Intercultural Communication

Vietnamese Perceptions of (Im)politeness through Their Narratives of Medical Encounters with Native English-Speaking Doctors during Postgraduate Study abroad

Dr. Pham Thi Hong Nhung, Thai Thi Thanh Tuyen
34-46
Abstract Views : 1865
Download :966
10.36923/jicc.v25i4.1259

Abstract: This study examines how Vietnamese postgraduate students interpret (im)politeness during clinical consultations with doctors in English-speaking countries. Drawing on narrative reflective reports from 14 Vietnamese university academics who completed their doctoral studies in TESOL and Applied Linguistics abroad, the research analyzes participants’ retrospective accounts of critical medical encounters in which they evaluated native... [...] Read more

Open Access Article Intercultural Communication

Communication in product development in an alliance setting

Sten Jönsson, Anders Edström, Urban Ask
1-15
Abstract Views : 444
Download :252
10.36923/jicc.v1i1.351

Abstract: This paper deals with communication across functional and cultural borders in product development in an alliance context. It shows how the multiple levels of co-ordination in an alliance increase complexity. Product development takes place in meetings in a nexus of meetings. Communication is studied by the use of video. Sequences from such recordings are played back to participants who assist in the interpretation of communicative situations.... [...] Read more

Open Access Article Intercultural Communication

The Significance of Postcolonial Studies for The Cognitive, Socio-Affective, And Procedural Objectives In Multicultural Foreign Language Teaching

Volker Raddatz
100-108
Abstract Views : 1775
Download :356
10.36923/jicc.v24i1.561

Abstract: The study of postcolonial literature and culture corresponds with recent developments in the didactics of foreign language teaching at the advanced secondary school level and, for that matter, at the university level as well. This article aims to highlight three significant interfaces connecting postcolonial and didactic discourse. Firstly, the challenge posed by the "center" to the "periphery" implies a radical change in perspective and... [...] Read more

Open Access Article Intercultural Communication

Face and Identity in Intercultural Conflict Management

Min Hou
88-96
Abstract Views : 8391
Download :2944
10.36923/jicc.v23i2.55

Abstract: Face negotiation theory has been an influential theory of intercultural conflict management. However, as a theory of functional approach, it has limitations in analyzing dynamic conflict management process. Using repeated episodic interviews, this paper attempts to combine this theory with Spencer-Oatey’s (2007) face and identity model as well as post-structural perspectives of identity to analyze the dynamic and complicated conflict... [...] Read more

Open Access Article Intercultural Communication

An Intercultural Communication Management Framework For Culturally Diverse Organisations

Maria Mushaathoni
23-33
Abstract Views : 6183
Download :1850
10.36923/jicc.v25i4.1227

Abstract: In the context of increasing globalisation and workforce diversity, organisations face growing challenges in fostering effective intercultural communication, collaboration, and cohesion among employees from varied cultural backgrounds. Poor intercultural communication can lead to conflict, misunderstanding, and decreased organisational performance. This study aims to propose a comprehensive Intercultural Communication Management Framework... [...] Read more

Open Access Article Intercultural Communication

Re-Examining The Validity of Hofstede's Power Distance Dimension: A Cross-Cultural Comparison of Organizational Employees In Four Countries

Jung-Soo Yi
103-114
Abstract Views : 1179
Download :1392
10.36923/jicc.v26i1.1312

Abstract: The present study examines the contemporary validity and applicability of Hofstede's power distance dimension. Since the introduction of Hofstede's cultural value framework in the early 1980s, cultural, social, political, and commercial relationships among countries have undergone substantial transformation. These changes may have influenced how individuals perceive and enact power relations across intercultural contexts, making a... [...] Read more

Open Access Article Education Intercultural Communication

Embracing Diversity in Multi-Racial Classrooms through Pedagogical Strategies

Kofi Nkonkonya Mpuangnan
202-217
Abstract Views : 3037
Download :1414
10.36923/jicc.v25i2.1075

Abstract: Creating inclusive and supportive learning environments has become critical concern in today’s diverse educational environment. In response, this study has examined the complexities of multi-racial classrooms. It focused on identifying key challenges and proposing actionable pedagogical interventions for educators. The study was grounded in Critical Race Theory which provides valuable lens for understanding and addressing challenges posed by... [...] Read more

Open Access Article Intercultural Communication

Organizational Ethnography Analysis: Participation of Islamic Religious Leaders in Handling Covid-19 through Integrative Communication

Nurhayani Saragih, Suraya Mansur, Ellys Lestari Pambayun, Topikurohman Topikurohman
27-40
Abstract Views : 1732
Download :514
10.36923/jicc.v23i4.163

Abstract: This study aims to explain the participative actions of researchers (ethnographers) in synergising culture and values between Public Relations Officers from the Bogor City Government, West Java, Indonesia, and Islamic religious leaders in handling the Covid-19 pandemic through integrated communication. The research method used is organisational ethnography to identify and find sociocultural barriers between informants (public relations... [...] Read more

Open Access Article Intercultural Communication

Communication in International Humanitarian Relief: Profiling Ukrainian Boundary Spanners

Yana Diachkova, Sofiya Nikolaeva, Katherine Guertler
98-106
Abstract Views : 1884
Download :630
10.36923/jicc.v25i1.1019

Abstract: Boundary spanning—the actions and roles individuals or organizations undertake to bridge differences and facilitate communication, collaboration, and understanding across diverse cultural, organizational, or geographical divisions—is an essential element of international cooperation. Set against the backdrop of the Russia-Ukraine war, The purpose of this study is to explore the type of boundary spanning in this uncertain context, the... [...] Read more

Open Access Article Public Administration

An Intercultural Perspective on Subtitling Cultural Gaps for International Films: A Case of Fifteen Iranian Films

Saleh Sanatifar, Leelany Ayob
22-36
Abstract Views : 2979
Download :978
10.36923/jicc.v22i4.95

Abstract: Cultural products, particularly films, are considered tools for exporting and diffusing the culture of one society to another. Films selected for international festivals are a case in point. However, subtitling such films for an audience of other languages is a demanding task. This challenge may negatively impact the films' qualification, although they may technically and aesthetically be evaluated and ranked on top. The attraction of the... [...] Read more

Open Access Article Intercultural Communication

Translation of Selected Cultural Items in Al-Nawawi’s Forty Hadiths: A Descriptive and Analytical Study

Mimouna Zitouni, Ahad Alzahrani, Nouf Al Kous, Sultana Almutlaq, Abdul-Qader Abdul-Ghafour, Bahia...
43-53
Abstract Views : 3007
Download :1228
10.36923/jicc.v22i3.74

Abstract: Cultural words usually pose some challenges to translators, especially when they translate texts into languages which are culturally different. This study investigates the translation of cultural items in The Forty Hadiths by Imam Al-Nawawi. It adopted the qualitative approach for selecting and analyzing the translation of culturally-bound items of the selected Prophet Mohammed’s hadiths posted on the Web by Sunnah.com. Moreover, it used... [...] Read more

Open Access Article Intercultural Communication

Cultural Fluency as a Guide to Effective Intercultural Communication: The Case of Japan and the U.S.

Yukiko Inoue
1-13
Abstract Views : 2166
Download :1277
10.36923/jicc.v7i3.444

Abstract: Intercultural communication serves a vital role in that it can forestall miscommunication and misunderstanding. Because of increased intercultural contact and interdependence, people in the world are forced to "rethink" intercultural communication in order to acquire effective intercultural communication competence. The present paper provides a critical discussion of the conceptualization of intercultural communication and the commonly... [...] Read more

Open Access Article Intercultural Communication

Speech acts as intercultural danger zones: A cross-cultural comparison of the speech act of apologising in Irish and Chilean soap operas

María Palma Fahey
1-16
Abstract Views : 747
Download :431
10.36923/jicc.v5i1.402

Abstract: Intercultural communication presents many challenges and one of them refers to the need to create awareness about the importance of understanding speech acts cross-culturally. Speech acts are what the writer or speaker is doing in uttering a particular form of words, and their focus is on meaning (speaker's intention). The recognition of the meaning of a particular speech act in a given cultural setting is at the heart of successful... [...] Read more

Open Access Article Intercultural Communication

Understanding Intercultural Experiences of Chinese Graduate Students at U.S. Universities: Analysis of Cross-Cultural Dimensions

Elena V. Chudnovskaya, Diane M. Millette
1-12
Abstract Views : 6622
Download :1758
10.36923/jicc.v23i1.81

Abstract: The purpose of this study was to analyze the experience of international graduate Chinese students in the U.S. The methodology included a focus group (n=8) and personal interviews (n=8) conducted at a southeastern university. This study revealed how international Chinese students dealt with differences in expectations for the classroom environment, excellence in schoolwork, and nonverbal norms during their time studying in the U.S. Gender... [...] Read more

Open Access Article Intercultural Communication

Journalistic Tactic and Intercultural Deficit: Post-publication Audience Engagement in a Finnish News Case Study

Ilkhom Khalimzoda, Shomaila Sadaf, Sanne van Oosten
131-144
Abstract Views : 1489
Download :445
10.36923/jicc.v25i1.1025

Abstract: This study examines audience interaction under a Finnish news article on Facebook, scrutinizing the influence of clickbait headlines and their contribution to Intercultural divisions. Utilizing positioning theory and the concept of ‘othering,’ the research enriches our comprehension of media framing, post-publication gatekeeping, and audience conduct in the digital realm. The comment analysis indicates that the audience primarily reacts to... [...] Read more

Open Access Article Intercultural Management

The Strategic Role of Artificial Intelligence in Overcoming Intercultural Barriers for SME Internationalization: A Systematic Literature Review

Israr Ahmad
148-163
Abstract Views : 3584
Download :1821
10.36923/jicc.v25i2.1065

Abstract: In the era of digital globalization, small and medium-sized enterprises (SMEs) are increasingly challenged by intercultural communication barriers as they expand into international markets. Simultaneously, advancements in artificial intelligence (AI) offer unprecedented opportunities to overcome such barriers by enhancing linguistic, cultural, and behavioral adaptation. This systematic literature review integrates findings from 131 studies at... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Developing Intercultural Competence in International Education: A Qualitative Study of Training Needs in Spanish SMEs

Marina AguarelesmBautista, Almudena Nevado-Llopis, Maria Luisa Sierra-Huedo
135-148
Abstract Views : 1256
Download :328
10.36923/jicc.v25i4.1266

Abstract: The international education sector requires professionals to collaborate daily with culturally diverse colleagues, clients, and partner institutions. While this diversity enriches organizational practice, it also generates recurring communication challenges that demand strong intercultural competence. In many Spanish small and medium-sized enterprises (SMEs), however, such competence is developed informally, without systematic training or... [...] Read more

Open Access Article Intercultural Communication

The Silent Signal: A Mirror Leadership and Intercultural Communication Beyond Strategic Boundaries

Muhammad Atif Bashir, Saeed Banihashemi, Muhammad Taimoor, Mohammad Fakhrul Islam, Katalin Szabó
115-130
Abstract Views : 777
Download :577
10.36923/jicc.v26i1.1328

Abstract: The post-pandemic work environment has intensified emotional strain, hybrid-work fatigue, and cognitive disengagement, making it increasingly difficult for leaders to sustain trust and authentic engagement in diverse, digitally disrupted teams. Existing leadership models emphasize cognition and behavior but overlook the real-time emotional, relational, and physiological processes that shape contemporary managerial dynamics. This study... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Intercultural Competence of Social Service Professionals Working with Migrants: Voices from Poland

Anna Linka
121–134
Abstract Views : 1190
Download :435
10.36923/jicc.v25i4.1298

Abstract: Growing migration to Poland over the past decade has heightened the need for social service professionals to work effectively with culturally diverse populations. Although intercultural competence has been widely theorised in Western contexts, its application within Central and Eastern European institutional settings remains underexplored. This study seeks to examine how intercultural competence is understood and enacted by Polish social... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

The Importance of Being Understood: Intercultural Communication in Social Professions as a Tightrope Walking

Sarah Ali Mohamed, Doris Lüken-Klaßen
110-120
Abstract Views : 1345
Download :561
10.36923/jicc.v25i4.1264

Abstract: Global migration continues to reshape demographic and societal landscapes, requiring close attention to refugee integration and the intercultural communication it demands. This study aims to understand how social professionals navigate intercultural encounters with refugee families in the context of family education and counselling. Using a qualitative longitudinal design, we conducted repeated expert interviews with professionals from 33... [...] Read more

Open Access Article Intercultural Communication

Avatars R Us? Discourses of Community and Embodiment in Intercultural Cyberspace

Paul McIlvenny
1-11
Abstract Views : 455
Download :281
10.36923/jicc.v1i1.356

Abstract: This paper examines the recent emergence of visions of globalised virtual communities who inhabit graphical versions of cyberspace implemented on the Internet. Often it is claimed that geography, nationality, 'race' and gender (are) no longer matter in these novel domains. In regard to the contemporary debates over the nature of intercultural communication, the paper considers how human communication is envisaged in these so-called... [...] Read more

Open Access Article Intercultural Communication

"For Them, The Hijab Means Dangerous Arabs" – Between Policy And Practice: Challenges In Implementing The Integration Of Arab Teachers In Hebrew Schools

Dolly Eliyahu-Levi, Avi Gvura
127-139
Abstract Views : 1607
Download :554
10.36923/jicc.v25i3.1186

Abstract: This study investigates the challenges associated with implementing the Israeli Ministry of Education’s policy to integrate Arab female teachers into Hebrew-speaking schools, guided by Social Identity Theory and Realistic Conflict Theory. Employing a qualitative-phenomenological approach, the research is based on semi-structured, in-depth interviews with 23 teachers (14 Jewish and 9 Arab) working across various levels of the Hebrew education... [...] Read more

Open Access Article Linguistics and Language

Linguistic And Sociocultural Adaptability In The Emergency And Rescue Field

Dalal S. Almubayei
183-201
Abstract Views : 1180
Download :531
10.36923/jicc.v25i2.1136

Abstract: This study investigates Emergency Medical Services (EMS) in Kuwait, with a particular focus on the cultural awareness and communication adaptability of paramedics and Emergency Medical Technicians (EMTs). EMS professionals routinely engage with patients from diverse sociocultural, linguistic, and religious backgrounds, complexities that are further heightened by the urgent, high-pressure nature of emergency care. Given Kuwait’s unique... [...] Read more

Open Access Article Intercultural Communication

Integrating Intercultural Communication and Religious Tourism: A Phenomenology Study of Cultural Worship at Loang Baloq Tomb, Indonesia

Betty Tresnawaty, Enok Risdayah
116-131
Abstract Views : 2431
Download :891
10.36923/jicc.v25i2.1100

Abstract: This study explores the lived experiences of religious tourism and intercultural communication at the Loang Baloq Tomb in West Lombok, Indonesia—a sacred site where spiritual pilgrimage and local cultural practices converge. Using a phenomenological approach, the research investigates how visitors, caretakers, and community members interact, perform rituals, and make meaning within a shared sacred environment. Drawing on interviews with 25... [...] Read more

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