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Open Access Article Organizational Culture

Promotive Voice, Leader-member Exchange, and Creativity Endorsement: The Role of Supervisor-Attributed Motives

Israr Ahmad, Ramayah Thurasamy, Ahmad Adeel, Bushra Alam
1-13
Abstract Views : 2823
Download :54
10.36923/jicc.v23i3.121

Abstract: Employee voice is perceived as an approach with both significant advantages and disadvantages. The current study aims to analyse the behaviours of supervisors when endorsing the ideas of employees who raise promotive voices and consider the employees positively for the development of quality relationships. Specifically, 970 employees were recruited from various small and medium enterprises (SMEs), including manufacturing and electronics... [...] Read more

Open Access Article Management Organizational Culture

Skills and Strategic Planning: Unveiling the Nexus in SMEs - A Case Study

Israr Ahmad, Shuhymee Bin Ahmad, Bushra Alam
43-62
Abstract Views : 3342
Download :937
10.36923/jicc.v24i1.94

Abstract: The study examines the determinants of companies' key skills and strategies to understand better how firms can use their resources to achieve success. This study is, therefore, undertaken for this reason to investigate the connections between possible variables. Specifically, it aims to examine the mediating effect of strategic planning on the relationship between technical skills, managerial skills, entrepreneurial skills, business skills,... [...] Read more

Open Access Article Intercultural Communication

Effect of Biographical Variables on Employees' Adaptation to Intercultural Communication in a University of Technology

Maria Mushaathoni
133-145
Abstract Views : 1368
Download :351
10.36923/jicc.v23i4.191

Abstract: Effective intercultural communication is one possible way of improving intercultural competency and ultimately assisting an organisation to achieve success. Employees from different cultural backgrounds are required to adapt and accommodate each other in intercultural communication interactions. Therefore, this article sought to establish the effects of biographical variables on employees at a university of technology. An online... [...] Read more

Open Access Article Cultural Studies

How Cultural Intelligence-Based Principal Leadership Affects Teacher Task Performance: The Mediating Role of Organizational Culture and School Governance

Widodo Widodo, Jafriansen Damanik, Adolf Bastian, Chandrawaty Chandrawaty, Harsono Sariyo
172-185
Abstract Views : 1663
Download :624
10.36923/jicc.v24i2.292

Abstract: The effective significance of leadership for school organizations focuses on several elements, such as collaboration motivation and educational environment establishment. Therefore, this study aimed to explore the effects of cultural intelligence-based principal leadership (CI-BPL) on organizational culture, school governance, and teacher task performance, accompanied by the analysis of a new empirical model prioritizing the mediation... [...] Read more

Open Access Article Special Collections Globalisation or Glocalisation? Intercultural.....

Workers’ Perceptions Regarding Approaches To Intercultural Communication In The Workplace: A Study In A South African University

Maria Mushaathoni
174-188
Abstract Views : 4773
Download :1373
10.36923/jicc.v24i1.325

Abstract: The workforce in South Africa has seen significant transformation, with many organizations now collaborating with individuals from diverse cultural backgrounds. Cultural diversity influences behavior and interactions among employees, who may find it challenging to navigate communication with colleagues from different cultures. This article explores workers' perceptions of intercultural communication approaches in the workplace. Using a... [...] Read more

Open Access Article Intercultural Communication

Cross-Cultural Adaptation and the Performance of Sino-Indonesian Joint Ventures: An Empirical Study

Bing CHI, Xiang Gao
38-55
Abstract Views : 5070
Download :1288
10.36923/jicc.v24i4.972

Abstract: China has emerged as Indonesia's largest trading partner, creating new opportunities for bilateral economic cooperation. However, challenges related to cultural differences in joint ventures have become increasingly important. Improving cross-cultural adaptability and joint venture performance is crucial to strengthen collaboration and exchange. This study aims to explain the theory of cross-cultural adaptation in joint ventures, establishing... [...] Read more

Open Access Article Organizational Culture

How Culture Is Communicatively Constituted In Intercultural Healthcare Organizations: Leadership Sensegiving, Knowledge Sharing, And Employee Innovation

Ahmad Adeel, Ghulam Hussain, Ahmad Aziz Sheikh
32-43
Abstract Views : 443
Download :192
10.36923/jicc.v26i1.1409

Abstract: Healthcare organisations are increasingly intercultural workplaces in which leadership, knowledge sharing, and innovation are shaped through ongoing communicative negotiation across cultural differences. However, much existing research treats culture as a static background condition and under-theorises how leadership communication constitutes organisational realities. Drawing on intercultural communication theory, the communicative... [...] Read more

Open Access Article Intercultural Communication

Re-Examining The Validity of Hofstede's Power Distance Dimension: A Cross-Cultural Comparison of Organizational Employees In Four Countries

Jung-Soo Yi
103-114
Abstract Views : 505
Download :313
10.36923/jicc.v26i1.1312

Abstract: The present study examines the contemporary validity and applicability of Hofstede's power distance dimension. Since the introduction of Hofstede's cultural value framework in the early 1980s, cultural, social, political, and commercial relationships among countries have undergone substantial transformation. These changes may have influenced how individuals perceive and enact power relations across intercultural contexts, making a... [...] Read more

Open Access Article Intercultural Communication

Effects of Covid-19 Cultural Change on Employee Performance: A Cross-Sectional Study in Jakarta, Indonesia

Christian Wiradendi Wolor, Rizki Firdausi Rachma Dania, Suherdi Suherdi, Akhmad Nurkhin,...
1-13
Abstract Views : 3048
Download :1069
10.36923/jicc.v22i4.42

Abstract: This study aims to determine changes in employee performance after Covid 19 slowly began to change from a pandemic to an endemic regarding compassion, employee involvement, job satisfaction, and commitment. The sample used in this study was 200 employees working in the Jakarta area. The research data was collected through a questionnaire distributed in a Google Form. The sampling technique used the Non-Probability Sampling Analysis Model with... [...] Read more

Open Access Article Special Collections Understanding Creativity: Role of Psychological...

Leader Member Exchange and Creative Idea Endorsement: The Role of Supportive and Challenging Voice

Marwan Marwan, Aan Komariah, Dedy Achmad Kurniady, Sony Muhammad Ikhsan Mangkuwinata, Ahmad...
57-68
Abstract Views : 1460
Download :458
10.36923/jicc.v23i4.279

Abstract: This study seeks to investigate why speaking out is not viewed positively in certain instances, but, at times, doing so results in both management support for the pitched proposals and improved interpersonal correlations for individuals doing so. Data was collected from two sources: employees and their supervisors of a telecommunication services organization in Indonesia. The data collected from 367 subordinates and 98 supervisors was then... [...] Read more

Open Access Article Special Collections Understanding Creativity: Role of Psychological...

Role of Leader-Member Exchange, Knowledge Hiding, Prosocial Motivation, And Impression Management Motivation for The Creative Potential of Employees

Ade Manadin, Aan Komariah, Diding Nurdin, Eka Prihatin, Asep Priatna, Nuphanudin Nuphanudin
68-81
Abstract Views : 1772
Download :578
10.36923/jicc.v23i3.280

Abstract: The main purpose of the research was to investigate whether employees who develop a high-quality leader-member exchange (LMX), do they also engage in knowledge exchange activities or they hide knowledge, and do their knowledge hiding affects creativity. Data for this investigation were collected from 413 subordinates and their respective 57 supervisors working in a pharmaceutical organisation operating in Jakarta, Indonesia. The collected... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Developing Intercultural Competence in International Education: A Qualitative Study of Training Needs in Spanish SMEs

Marina AguarelesmBautista, Almudena Nevado-Llopis, Maria Luisa Sierra-Huedo
135-148
Abstract Views : 950
Download :247
10.36923/jicc.v25i4.1266

Abstract: The international education sector requires professionals to collaborate daily with culturally diverse colleagues, clients, and partner institutions. While this diversity enriches organizational practice, it also generates recurring communication challenges that demand strong intercultural competence. In many Spanish small and medium-sized enterprises (SMEs), however, such competence is developed informally, without systematic training or... [...] Read more

Open Access Article Special Collections Understanding Creativity: Role of Psychological...

Linking Gender To Creativity: Role of Risk Taking and Support For Creativity Towards Creative Potential of Employees

Dini Turipanam Alamanda, Adel Ahmed, Dedy Achmad Kurniady, Agus Rahayu, Israr Ahmad, Nik Alif...
1-17
Abstract Views : 3176
Download :672
10.36923/jicc.v24i1.219

Abstract: The purpose of this study is to lay its prime focus on the support for creativity that defines the self-analysis of creative capabilities and potential among men and women. Benefitting from the cross-level interactionist perspective, social role theory, and role congruity theory, this research developed an integrated multilevel model to examine gender differences in risk-taking behavior and determine how the contextual factor of support for... [...] Read more

Open Access Article Intercultural Communication

An Intercultural Communication Management Framework For Culturally Diverse Organisations

Maria Mushaathoni
23-33
Abstract Views : 3604
Download :1244
10.36923/jicc.vi.1227

Abstract: In the context of increasing globalisation and workforce diversity, organisations face growing challenges in fostering effective intercultural communication, collaboration, and cohesion among employees from varied cultural backgrounds. Poor intercultural communication can lead to conflict, misunderstanding, and decreased organisational performance. This study aims to propose a comprehensive Intercultural Communication Management Framework... [...] Read more

Open Access Article Education

Is Turnover Relationship to Performance Linear Or U-Inverted? A Systematic Literature Review

Diena Dwidienawati, Munawaroh Zainal, Dyah Gandasari
109-119
Abstract Views : 2449
Download :699
10.36923/jicc.v23i2.80

Abstract: Human resources and organizational culture are critical to the company's success. Employees who remain loyal to their employers will help the company grow with their knowledge and abilities in their field. Career stagnation, on the other hand, has drawbacks such as complacency, a lack of innovation, a lack of work culture, and a lack of diversity. The purpose of this study is to provide currently available studies related to turnover to see... [...] Read more

Open Access Article Organizational Culture

Do Despotic Leadership and Workplace Incivility Predict Turnover Intention: A Mediation By Work-Family Conflict?

Shahid Mehmood, Nurul Sharniza Husin, Azelin Aziz
120-135
Abstract Views : 1905
Download :836
10.36923/jicc.v23i2.238

Abstract: The purpose of this study was to assess the effect of despotic leadership and workplace incivility on turnover intention among nurses in Punjab, Pakistan, by mediating the effect of work-family conflict. 573 questionnaires were distributed to nurses in Punjab, Pakistan's healthcare sector. SPSS was used to analyze the data, and Smart PLS was used to evaluate the model. The findings of the study reveal that despotic leadership and workplace... [...] Read more

Open Access Article Management

Adoption of Business Intelligence Among Iraqi SMEs Culture: Impact of Technology Acceptance Model, Information Quality, And Organizational Readiness

Shuaib M. Abdulnabi
32-43
Abstract Views : 2624
Download :591
10.36923/jicc.v24i3.833

Abstract: Effective use of business intelligence has become essential for small and medium-sized organizations (SMEs) in the era of digitalization due to the introduction of new technologies. Therefore, this study aims to measure the influence of the Technology Acceptance Model (TAM) and other factors, for example, the quality of information, organization readiness and technology infrastructure, on business intelligence. A quantitative research... [...] Read more

Open Access Article Organizational Culture

The Impact of Human Capital on a Company's Value: A Cross - Cultural Study

Amjad S. Al-Delawi, Manaf Raewf, Alaa S.Jameel
24-32
Abstract Views : 2726
Download :832
10.36923/jicc.v23i1.53

Abstract: Human resource culture is the only attempt to determine the cost and value of the company's HR in   terms   of   expenditures   incurred   through   employment,   social welfare   culture, communication,   training, development, and compensation. This study aims to look into the impact of human capital on a company's value. Using a purposive sampling method, both market capitalization and total assets were used to determine... [...] Read more

Open Access Article Intercultural Communication

Multicultural Synergy and Team Performance: The Mediating Role of Cultural Integration In Malaysian Universities

Kavitha Balakrishnan, Ajitha Angusamy, Hafizul Amin Ngatlia, Miza Izwanis Mangso, Krishnaveni...
44-61
Abstract Views : 565
Download :182
10.36923/jicc.v26i1.1286

Abstract: This study examines the relationship between team performance and subjective well-being in multicultural organizational contexts, and the mediating role of cultural integration in these relationships. Existing research highlights that understanding well-being is essential in enhancing team outcomes, yet limited studies have explored this link across diverse work settings. These findings support using well-being as a significant predictor when... [...] Read more

Open Access Article Organizational Culture

Cross-Cultural Career Paths: Analyzing Traditional and Boundaryless Orientations Among Expatriates in Saudi Arabia's Banking Sector

Saeed T. Alshahrani
104-118
Abstract Views : 1428
Download :309
10.36923/jicc.v24i3.887

Abstract: This study aimed to investigate differences in dominant career orientations between self-initiated expatriates (SIEs) and company-assigned expatriates (AEs). Schein’s career model provides a theoretical framework to investigate differences in career preferences and orientations between SIEs and AEs. This paper builds career constructs by dividing the eight career anchors into two groups (boundaryless and traditional-oriented anchors). The... [...] Read more

Open Access Article Intercultural Communication

Communication in International Humanitarian Relief: Profiling Ukrainian Boundary Spanners

Yana Diachkova, Sofiya Nikolaeva, Katherine Guertler
98-106
Abstract Views : 1691
Download :546
10.36923/jicc.v25i1.1019

Abstract: Boundary spanning—the actions and roles individuals or organizations undertake to bridge differences and facilitate communication, collaboration, and understanding across diverse cultural, organizational, or geographical divisions—is an essential element of international cooperation. Set against the backdrop of the Russia-Ukraine war, The purpose of this study is to explore the type of boundary spanning in this uncertain context, the... [...] Read more

Open Access Article Intercultural Communication

The Silent Signal: A Mirror Leadership and Intercultural Communication Beyond Strategic Boundaries

Muhammad Atif Bashir, Saeed Banihashemi, Muhammad Taimoor, Mohammad Fakhrul Islam, Katalin Szabó
115-130
Abstract Views : 304
Download :159
10.36923/jicc.v26i1.1328

Abstract: The post-pandemic work environment has intensified emotional strain, hybrid-work fatigue, and cognitive disengagement, making it increasingly difficult for leaders to sustain trust and authentic engagement in diverse, digitally disrupted teams. Existing leadership models emphasize cognition and behavior but overlook the real-time emotional, relational, and physiological processes that shape contemporary managerial dynamics. This study... [...] Read more

Open Access Article Cultural Studies

Role OF Leadership Style on Cadets' Attitude, Discipline And Culture: A Case Study

Feti Fatonah
100-106
Abstract Views : 2201
Download :610
10.36923/jicc.v23i1.100

Abstract: This study aims to identify the influence of the head of the Character Development Center (Kapusbangkar) Leadership style on the attitudes, discipline and culture of cadets and measure the level of attitudes and discipline of cadets of the Indonesian Aviation Polytechnic Curug. This study uses a quantitative approach using a Pre-Experimental Design research design with One-Shot Case Study. The research was conducted at the Indonesian Aviation... [...] Read more

Open Access Article Intercultural Communication

Indulgence Versus Restraint: Exploration of A New Cultural Dimension in Context

Elena Chudnovskaya, Laura L.S. O’Hara
41-52
Abstract Views : 10657
Download :1799
10.36923/jicc.v22i2.54

Abstract: This study examines the intercultural experiences of eight Danish expatriates in Russia. In-depth interviews revealed three characteristics of Hofstede’s dimension: Indulgence verses Restraint (IVR). This study allows us to understand communication between restrained cultures (e.g., Russia) and indulgent cultures (e.g., Denmark). This carries implications for specific and in-depth workplace training to help managers improve intercultural... [...] Read more

Open Access Article Intercultural Communication

The impact of individualism-collectivism orientation and communal orientation on employees’ attitudes toward intercultural communication The case of Chinese employees in an MNC

Michał Wilczewski, Arkadiusz Gut, Oleg Gorbaniuk
1-14
Abstract Views : 831
Download :761
10.36923/jicc.v17i3.749

Abstract: This study explored relationships between an individualism-collectivism orientation as well as communal orientation and the perceptions of Chinese employees ( n = 20) from an MNC of intercultural communication. On the basis of previous research, we hypothesised that this group of employees would display a tendency to focus their attention on the actions, knowledge and needs of their co-workers. To verify this hypothesis, the employees were... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Intercultural Competence of Social Service Professionals Working with Migrants: Voices from Poland

Anna Linka
121–134
Abstract Views : 934
Download :281
10.36923/jicc.v25i4.1298

Abstract: Growing migration to Poland over the past decade has heightened the need for social service professionals to work effectively with culturally diverse populations. Although intercultural competence has been widely theorised in Western contexts, its application within Central and Eastern European institutional settings remains underexplored. This study seeks to examine how intercultural competence is understood and enacted by Polish social... [...] Read more

Open Access Article Organizational Culture

Intercultural Sensitivity and Organizational Citizenship Behaviour of Uganda Hotels’ Staff

Joshua Gukiina, Joseph Mpeera Ntayi, Waswa Balunywa, Augustine Ahiauzu
1-16
Abstract Views : 478
Download :197
10.36923/jicc.v19i2.782

Abstract: The study examined the extent to which; intercultural sensitivity and organizational citizenship behaviour are constructs of the social exchange theory and intercultural sensitivity explains organizational citizenship behaviour. A mixed research design was applied to determine the predictive relationship intercultural sensitivity and organizational citizenship behaviour. Intercultural sensitivity significantly predicts Organizational... [...] Read more

Open Access Article Intercultural Communication

Filipino Americans and the Glass Ceiling: A Quantitative Analysis of Cultural Adherence, Assertiveness, and Management

Abby Hamilton, Daniel G. J. Kuchinka
66-76
Abstract Views : 5110
Download :1076
10.36923/jicc.v22i4.45

Abstract: With a sample of 473 Filipino Americans in 35 states in the United States, this quantitative study was designed to investigate factors which surround Filipino Americans’ glass ceiling challenges in attaining higher-level positions in the workplace. The investigation explored the related variables, including years of management experience, adherence to two dimensions of Filipino cultural values (interpersonal norms and conservatism), and... [...] Read more

Open Access Article Intercultural Communication

Revisiting Hofstede’s Uncertainty-Avoidance Dimension: A Cross-Cultural Comparison of Organizational Employees in Four Countries

Jung-Soo Yi
46 - 61
Abstract Views : 7474
Download :6743
10.36923/jicc.v21i1.5

Abstract: The present study was designed to explore the validity and applicability of the uncertainty-avoidance dimension in the contemporary world. Because social, cultural, and commercial interrelationships among countries have significantly increased since the introduction of this dimension, it would be advisable to revisit and investigate the substantiality of this dimension before making beneficial suggestions to people who engage in cultural... [...] Read more

Open Access Article Intercultural Communication

Organizational Ethnography Analysis: Participation of Islamic Religious Leaders in Handling Covid-19 through Integrative Communication

Nurhayani Saragih, Suraya Mansur, Ellys Lestari Pambayun, Topikurohman Topikurohman
27-40
Abstract Views : 1546
Download :427
10.36923/jicc.v23i4.163

Abstract: This study aims to explain the participative actions of researchers (ethnographers) in synergising culture and values between Public Relations Officers from the Bogor City Government, West Java, Indonesia, and Islamic religious leaders in handling the Covid-19 pandemic through integrated communication. The research method used is organisational ethnography to identify and find sociocultural barriers between informants (public relations... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

The Development of International Students’ Career Competencies Through Language Learning

Katrine Sonnenschein, Dr. Ragnhild Wiik
14-22
Abstract Views : 1448
Download :360
10.36923/jicc.vi.1231

Abstract: A large number of international students consider pursuing a career in Norway after completing their studies in the country. This study investigated the significance of learning Norwegian for international business school students’ career competencies in relation to working in Norway. A qualitative approach was employed, using semi-structured individual interviews and thematic analysis. The sample comprised 15 first-year international... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Interpersonal Intercultural Adaptation Orientations: A Qualitative Study of Engineering Professionals

Brent Jesiek, Samantha Lapka, Kris Acheson, Franki Kung
19-31
Abstract Views : 980
Download :352
10.36923/jicc.v26i1.1324

Abstract: Professionals in engineering and many other fields are often expected to work on global teams, setting the stage for frequent interpersonal interactions that span cultural boundaries. To further investigate the nature of such experiences, the findings presented in this paper are based on data collected via interviews and focus groups with 23 technical professionals who had varying levels of exposure to intercultural teamwork. Using an... [...] Read more

Open Access Article Intercultural Communication

Comparative Study of the Utilization of Social Media by Indigenous Religious Organizations in Indonesia: The Cases of Paguyuban Budaya Bangsa and Lalang Rondor Malesung

Wiwik Novianti, Agoeng Noegroho, Muhammad Yamin, Leviane J.H. Lotulung, Desmiwati Desmiwati
30-45
Abstract Views : 4540
Download :655
10.36923/jicc.v25i2.1032

Abstract: This study explores the use of social media by indigenous religious organizations in Indonesia to preserve cultural identity and teachings amidst the challenges of the digital era. Focusing on two contrasting cases—Paguyuban Budaya Bangsa (PBB) in Central Java and Lalang Rondor Malesung (Laroma) in North Sulawesi—the research examines how each organization approaches digital adaptation within its social and cultural context. PBB, with its... [...] Read more

Open Access Article Intercultural Communication

Cross-Cultural Competence in Health Care: Development and Evaluation of a Multiprofessional Training

Heide Lindtner-Rudolph, Vera Mohwinkel, Mike Mösko
237-249
Abstract Views : 1521
Download :649
10.36923/jicc.v25i2.1067

Abstract: Culturally and linguistically diverse patients face an increased risk of developing mental health disorders due to pre- and post-migration stress and are more likely to experience unequal medical treatment and higher rates of misdiagnosis, contributing to a persistent treatment gap. Cultural competence training has been shown to improve the quality of care for these patient populations. This study aimed to develop and implement a... [...] Read more

Open Access Article Public Administration

The Importance of Participatory Communication in Development Planning Deliberations for Agritourism Village Enhancement

Adhi Iman Sulaiman, Slamet Rosyadi, Waluyo Handoko, Masrukin Masrukin, Dindy Darmawati Putri,...
144-160
Abstract Views : 4588
Download :1001
10.36923/jicc.v24i1.246

Abstract: Previous research has focused on the implementation of Development Planning Deliberation (DPD) as a tool to improve development communication among stakeholders, but few have explored this issue in the context of democratization in rural economies. Success in DPD is often determined by the capacity and competence of human resources in the government sector, public service, administration, and socioeconomic empowerment. This study examines the... [...] Read more

Open Access Article Intercultural Communication

Cultural Differences in Conflict Management Styles in East and West Organizations Employing Holism as a Cultural Theoretical Frame to Investigate South Korean and U.S. Employee Conflict Management Styles

Jihyun Kim, Renée A. Meyers
1-14
Abstract Views : 1012
Download :510
10.36923/jicc.v12i2.596

Abstract: This study employed a new theoretical frame, holism, to distinguish cultural differences in conflict management strategy preference. Results indicated that S. Koreans showed more holistic tendencies than U.S. employees, and higher scores on a holism measure were positively related to ratings of the collaborative style (S. Korean preferred style) and negatively related to ratings of the avoidant style (U.S. preferred style). In comparisons... [...] Read more

Open Access Article Intercultural Management

The Strategic Role of Artificial Intelligence in Overcoming Intercultural Barriers for SME Internationalization: A Systematic Literature Review

Israr Ahmad
148-163
Abstract Views : 2991
Download :1434
10.36923/jicc.v25i2.1065

Abstract: In the era of digital globalization, small and medium-sized enterprises (SMEs) are increasingly challenged by intercultural communication barriers as they expand into international markets. Simultaneously, advancements in artificial intelligence (AI) offer unprecedented opportunities to overcome such barriers by enhancing linguistic, cultural, and behavioral adaptation. This systematic literature review integrates findings from 131 studies at... [...] Read more

Open Access Article Linguistics and Language

The Performance of Internal Quality Assurance of Community Learning Center during Covid-19 Outbreak

Entoh Tohani, Lutfi Wibawa, Iis Prasetyo
95-108
Abstract Views : 1547
Download :489
10.36923/jicc.v23i3.126

Abstract: Whilst the Covid-19 outbreak has deleteriously influenced the functioning of most organizations, Internal Quality Assurance (IQA) of Community Learning Centres (CLC) has an essential role in achieving stakeholder satisfaction. CLC shall carry out quality assurance independently in terms of establishing, fulfilling, evaluating, and developing educational standards that can guarantee the function of implementing educational programs and... [...] Read more

Open Access Article Organizational Culture

Men and women in positions of responsibility - A qualitative analysis of organizational readiness in France and Finland

Flora Galy-Badenas, Stephen M. Croucher
1-11
Abstract Views : 412
Download :185
10.36923/jicc.v16i2.718

Abstract: This paper examines whether male and female managers hold different opinion on women in managerial and higher level positions, depending on their different cultural background. Furthermore, the paper deals with managers’ perception of organizational readiness to accept women in managerial positions. The paper is looking at this aspect from a cultural perspective, by comparing France to Finland. The research is based on 16 interviews, 9 from... [...] Read more

Open Access Article Special Collections Globalisation or Glocalisation? Intercultural.....

I wish that I could have friends: The Intercultural Friendship Experience of Omani Students at US Universities

Mohammed Juma Alkharusi, Reynaldo Gacho Segumpan
28-42
Abstract Views : 2628
Download :627
10.36923/jicc.v24i1.274

Abstract: The domain of intercultural friendships between international and host national students represents a pivotal aspect of international higher education and intercultural communication. In response to the evident research gap within this realm, we conducted a phenomenological inquiry to explore how eight Omani students establish friendships with US host students and the factors that might either facilitate or impede these intercultural... [...] Read more

Open Access Article Intercultural Communication

Cultural Differences, Stereotypes and Communication Needs in Intercultural Communication in a Global Multicultural Environment The Employees’ Perspective

Arkadiusz Gut, Michał Wilczewski, Oleg Gorbaniuk
1-18
Abstract Views : 3485
Download :2434
10.36923/jicc.v17i1.729

Abstract: This study examines the personal opinions of Chinese employees working in a multicultural environment on the relationship between cultural diversity and the efficacy of their communication in a multicultural environment. To better understand the connection between cultural background and efficient business communication, we conducted a questionnaire survey in 2014 among 20 employees from a Chinese subsidiary of a European top global... [...] Read more

Open Access Article Public Administration

Environmental, Technical, and Resources Challenges Facing Agroforestry: A Case of Sustainable Land Management in Malaysia

Zaleha Othman, Arfan Shahzad, Subramanian A/L Sri Ramalu
63-76
Abstract Views : 3250
Download :652
10.36923/jicc.v24i1.633

Abstract: Sustainable Land Management (SLM) plays a crucial role in mitigating land degradation and fostering food security. While previous research has primarily concentrated on SLM's scientific application, there remains a lack of insight into the specific challenges encountered in agroforestry practices. Addressing this knowledge gap, our qualitative research employed a multimethod approach, integrating Gioia methodology with case studies, to... [...] Read more

Open Access Article Communication

Charting the Course: A Bibliometric Analysis of Emerging Trends in Communication and Resilience Research

Iis Mardiansyah, Sumardjo Sumardjo, Sarwititi Sarwoprasodjo, Tin Herawati
68-83
Abstract Views : 1307
Download :428
10.36923/jicc.v24i4.916

Abstract: This study conducted a comprehensive bibliometric analysis of the literature on Communication and Resilience from 1998 to 2023. This study explores research dynamics, publication growth, and emerging trends, with a focus on international collaboration and geographic distribution. The main objective of this research is to provide a holistic view of the evolution and future direction of the field of communication and resilience research, as... [...] Read more

Open Access Article Intercultural Communication

When East Meets West: Polish Business Communication from a Cross-Cultural Perspective

Hanna Bulawka, Joanna Molek, Julita Wozniak
97-108
Abstract Views : 6173
Download :1345
10.36923/jicc.v23i2.188

Abstract: This paper investigates how foreign nationals living and working in Poland evaluate Polish colleagues’ communication in English and its effectiveness in international business. It identifies features of linguistic behaviour attributed to Polish business interactions. Five dimensions of cultural variability (directness, emotionality, power distance, confrontation, critical evaluation) are used as benchmarks and offer an observational framework... [...] Read more

Open Access Article Intercultural Communication

Intercultural And Professional Skills in Student Mobility to Boost Employability

Maria Luisa Sierra-Huedo, Jennifer Foucart
1-12
Abstract Views : 3082
Download :960
10.36923/jicc.v22i3.68

Abstract: The internationalisation of higher education institutions is mainly focused on mobility programs.  Increasingly programs try to improve the intercultural learning of their students through internationalising their curriculum and assessing their intercultural experiences. The purpose of this research was to evaluate the acquisition of intercultural competence and professional skills of higher education students during a specific short Erasmus+... [...] Read more

Open Access Article Intercultural Communication

Professional Communication in Asia/Pacific Organisations: A Comparative Study

Bill Ticehurst, Cal W. Downs
1-08
Abstract Views : 376
Download :201
10.36923/jicc.v1i2.367

Abstract: This paper addresses the role of professional communication in manufacturing organisations in Australia, Thailand and Korea. Professional communication is seen as intentional communication that has the objective of achieving strategic goals within organisational or professional contexts. Within this view, practitioners need to consider communication as a core organisational process, be able to link communication with organisational outcomes... [...] Read more

Open Access Article Intercultural Management

Cultural Intelligence in International B2B Negotiations: An Exploratory Study on the Role of Intercultural Competencies

Sameh Skhiri, Imed Zaiem , Abu Elnasr Sobaih, Hussein Edrees
36-48
Abstract Views : 3793
Download :1266
10.36923/jicc.v25i3.1162

Abstract: The aim of this study is to explore the role of cultural intelligence in international business-to-business (B2B) negotiations involving culturally diverse dyads. While intercultural competencies have been widely studied, the specific contribution of cultural intelligence, viewed both as a form of intelligence and a practical competence, remains underexplored in negotiation contexts. This study addresses this gap by investigating how cultural... [...] Read more

Open Access Article Communication

Investigating the Application of Multimedia Learning Principles in Dubai Police Smart Training Center: A Content Analysis

Ahmed Mohammed Al-Khalifi, Nurulhuda Ibrahim, Sobihatun Nur Abdul Salam
155-166
Abstract Views : 830
Download :271
10.36923/jicc.vi.1215

Abstract: The integration of multimedia learning principles into institutional e-learning environments has become increasingly relevant in professional training contexts. However, limited attention has been given to how these principles are operationalized in law enforcement education. This study examines the application of established multimedia learning principles in the digital training modules of the Dubai Police Smart Training Center. A content... [...] Read more

Open Access Article Linguistics and Language

Unveiling Discursive Strategies and Ideologies: A Critical Analysis of Migration Discourse in Turkish Newspapers

Awham Rashid Mohammed
58-69
Abstract Views : 2441
Download :585
10.36923/jicc.v24i3.848

Abstract: The portrayal of migrants in the media is frequently shaped by a variety of discursive strategies aimed at influencing public perception. This study examines the discursive strategies employed by two prominent Turkish newspapers, Daily Sabah and Duvar , and the underlying ideologies that drive the selection and utilization of such strategies. The theoretical framework guiding this study draws upon Reisigl’s (2017) model, providing a... [...] Read more

Open Access Article Intercultural Communication

Diversity Contact: The Relationship of Positive and Negative Intergroup Contact with Assimilation and Multiculturalism

Petia Genkova, Henrik Schreiber
164-182
Abstract Views : 1160
Download :540
10.36923/jicc.v25i2.1096

Abstract: The present study investigates how positive and negative intergroup contact experiences relate to attitudes toward multiculturalism and assimilation, and examines whether these relationships are mediated by intergroup anxiety, intergroup threat, and pro-diversity beliefs. A secondary analysis was conducted using cross-sectional survey data from a sample of German university students. Structural equation modeling was applied to test the... [...] Read more

Open Access Article Intercultural Communication

Analyzing “Threat” in Asylum Reception: Context, Materiality and Institutional Texts in High-Stakes Intercultural Communication

Eila Isotalus
58-71
Abstract Views : 945
Download :253
10.36923/jicc.vi.1269

Abstract: Traditional theories of intercultural communication often overlook the multiplicity of interpretations and the influence of power, materiality, and institutional structures on everyday interactions. In high-stakes environments such as asylum reception, communication is shaped by broader political, economic, and social systems that structure both professional practices and interpersonal relations. This study examines how intercultural... [...] Read more

Open Access Article Intercultural Communication

Sensemaking and Identity Development: Different Fields, Similar Processes, but How?

Ajay K. Ojha
1-08
Abstract Views : 509
Download :439
10.36923/jicc.v5i3.412

Abstract: The following article examines sensemaking and the minority/majority identity development models as processual theories. While these theories are offered in different concentrations of Speech Communication (i.e., Organizational Communication and Intercultural Communication respectively), they are actually interrelated concepts that share similarities. Sensemaking is a process where individuals attempt to understand unknown elements because of... [...] Read more

Open Access Article Intercultural Communication

Critical Discourse Analysis of Intercultural Communication through the Lens of Multiculturality and Interraciality

Jennifer Tan-de Ramos
37-48
Abstract Views : 3506
Download :920
10.36923/jicc.v24i2.578

Abstract: Recent research on Critical Discourse Analysis (CDA) has focused on the identity construction of agents within discourse. This study delves into intercultural communication through the lens of multiculturality and interraciality. Employing the CDA framework, the research investigates how online Filipino Chinese writers construct their identities and those of their readers, examining the dynamics of dominance and subordination in selected... [...] Read more

Open Access Article Intercultural Communication

Face and Identity in Intercultural Conflict Management

Min Hou
88-96
Abstract Views : 7003
Download :2478
10.36923/jicc.v23i2.55

Abstract: Face negotiation theory has been an influential theory of intercultural conflict management. However, as a theory of functional approach, it has limitations in analyzing dynamic conflict management process. Using repeated episodic interviews, this paper attempts to combine this theory with Spencer-Oatey’s (2007) face and identity model as well as post-structural perspectives of identity to analyze the dynamic and complicated conflict... [...] Read more

Open Access Article Intercultural Communication

Confucian and Protestant Work Ethics Among Polish and Korean Employees and Small Business Owners

Artur Domurat , Anna Zajenkowska
1-17
Abstract Views : 653
Download :346
10.36923/jicc.v12i1.580

Abstract: In this  research,  we  investigated Confucian and Protestant work ethics (CWE and PWE) among 160 Polish and Korean respondents ,  distributed  into balanced groups with regard to region, occupational status, and gender. We found that Koreans revealed higher levels of PWE than did Poles. CWE turned out to be not exclusive to Asian  cultures , as Poles scored higher than did Koreans. The results support the necessity of reconciling... [...] Read more

Open Access Article Intercultural Communication

International career aspirations: Can multicultural personality traits predict the interest in working abroad?

Ana Carballal-Broome, María-José Pinillos
11-21
Abstract Views : 3149
Download :830
10.36923/jicc.v22i2.35

Abstract: The business world is faced with the need to create new strategies in order to identify a global mentality and an international motivation in professionals who hardly work anymore in monocultural environments. This study investigates the characteristics of international career aspirations in order to identify multicultural personality traits that may predict interest in working abroad. An empirical research has been carried out with 243... [...] Read more

Open Access Article Intercultural Communication

Communication in product development in an alliance setting

Sten Jönsson, Anders Edström, Urban Ask
1-15
Abstract Views : 376
Download :218
10.36923/jicc.v1i1.351

Abstract: This paper deals with communication across functional and cultural borders in product development in an alliance context. It shows how the multiple levels of co-ordination in an alliance increase complexity. Product development takes place in meetings in a nexus of meetings. Communication is studied by the use of video. Sequences from such recordings are played back to participants who assist in the interpretation of communicative situations.... [...] Read more

Open Access Article Intercultural Communication

Digital Stress and Psychological Outcomes in Digital Natives and Digital Immigrants: A Systematic Literature Review

Yining Liu, Mohd. Khairie Ahmad
1-18
Abstract Views : 1225
Download :894
10.36923/jicc.v26i1.1202

Abstract: This SLR was conducted in the field of digital communication in the specific context of intercultural communication. The main purpose of this SLR was to assess studies on psychological outcomes, anxiety, self-efficacy, and social media fatigue (SMF) among digital natives and digital immigrants who use social media and experience social media overload (SMO). Unlike meta-analyses, which statistically combine effect sizes, the present study was... [...] Read more

Open Access Article Communication

The Power of Virality: Source Credibility, Moral Emotions, and Social Engagement Driving Public Mobilization in ‘Peringatan Darurat’ Videos

Yoma Bagus Pamungkas, Yuwanto, Muhammad Adnan, Nurul Hasfi, Richiana Hapsari
25-35
Abstract Views : 1428
Download :709
10.36923/jicc.v25i3.1115

Abstract: Public mobilization through digital media is reshaping civic participation worldwide, yet the underlying mechanisms remain underexplored in non-Western, collectivist societies. This study examines the viral video Peringatan Darurat, narrated by journalist Najwa Shihab, which triggered mass protests across Indonesia in response to proposed amendments to the Regional Head Election Law (UU Pilkada). Drawing on an integrative framework that... [...] Read more

Open Access Article Intercultural Communication

Contribution of Sharia Accounting Characters in Anti-Corruption Culture

Agus Arwani, Suparna Wijaya, Muhammad Fadila Laitupa, Muh. Sabir Mustafa, Mochamad Heru Riza...
77-85
Abstract Views : 2648
Download :267
10.36923/jicc.v22i4.46

Abstract: This research aims to examine the values inherent in sharia accounting to aid in the development of anti-corruption culture concepts. This article employs the literature review technique. The literature approach is a data-gathering technique often employed in social research to retrace historical data. This research demonstrates that Sharia accounting’s character values may be utilized to develop anti-corruption accounting culture. Using the... [...] Read more

Open Access Article Intercultural Communication

Women, Faith, and Power: Intercultural Tensions In Aceh’s Election Supervision

Ellisa Vikalista, Hardi Warsono, Rina Martini, Dewi Erowati
149-160
Abstract Views : 697
Download :221
10.36923/jicc.v25i4.1294

Abstract: Legally, the law in Indonesia has regulated and mandated female representation of 30%, but in the Aceh election supervisory institution, the representation figure does not reach the threshold. Aceh, as a province that was given the privilege of Sharia autonomy, actually experienced a deficit of representation, not caused by theological reasons, but because of structural obstacles and institutional bias. This study aims to evaluate the... [...] Read more

Open Access Article Intercultural Communication

Navigating Digital Resilience: High-Skilled International Migrants’ WeChat Use During The 2022 COVID-19 Shanghai Lockdown

Diandian Huang, Bei Ju
131-141
Abstract Views : 243
Download :97
10.36923/jicc.v26i1.1417

Abstract: The enabling and constraining roles of social media in crises motivate a dynamic approach to examining digital resilience, inherent in the interplay between technological properties and enabling conditions. To expand the literature on how migrant groups navigate digital resilience during the COVID-19 pandemic, this study uses the concept of affordances as an analytical lens to examine how high-skilled international migrants in China used... [...] Read more

Open Access Article Intercultural Communication

Examining Singaporean Students’ Perceptions of Quality Interaction with International Students During an Intercultural Communication Course

Blake Hendrickson
70-82
Abstract Views : 3556
Download :402
10.36923/jicc.v25i1.1043

Abstract: This investigation identifies contextual characteristics associated with meaningful intercultural interactions between domestic students enrolled in a 13-week intercultural communication course and international students. After participating in an international student welcome and games event and three cultural encounters, domestic students completed post-activity reflection surveys that included a quality intercultural interaction scale and... [...] Read more

Open Access Article Communication

Western Balkans: It’s Complicated An Inter-ethnic Communication Interdisciplinary Examination

Blerim Limani, Driton Majlichi, Mehmet Aslan, Shalva Kikalishvili, Daniel Brown
132-143
Abstract Views : 1830
Download :394
10.36923/jicc.v24i1.324

Abstract: The western Balkans are persistently grappling with its unfavorable inter-ethnic reputation. Although political toleration has been consistently proposed as a solution for inter-ethnic tensions, this paper argues for the adoption of the Coordinated Management of Meaning (CMM) framework, offering a fresh perspective to an old problem. Rooted in the 'communication perspective', CMM provides a crucial platform for stakeholders to interact... [...] Read more

Open Access Article Cultural Studies

Implementation of Cultural Values of Traditional Houses in Learning

Malkisedek Taneo, Aleksius Madu
14-27
Abstract Views : 2967
Download :730
10.36923/jicc.v23i3.157

Abstract: This study aims to the identification of cultural values contained in the Mbaru Niang traditional house as a guide in the life of the Wae Rebo community, which can be applied to learning. The methods of this research are qualitative, using an ethnographic approach, which can be applied in learning so that an in-depth description and analysis of cultural values is obtained. Data collection by interview guidelines, observation, and... [...] Read more

Open Access Article Gender Studies

Black Women’s Lived Experiences of Informal Street Trading in East London, South Africa

Thenjiwe Meyiwa, Madoda Cekiso, Thabisile Maphumulo, Mashudu C. Mashige
162-171
Abstract Views : 1233
Download :348
10.36923/jicc.v24i2.812

Abstract: The study sought to evaluate women’s lived experiences of informal street trading in East London with specific reference to the coping strategies they adopt and their challenges within the industry.   A qualitative method was used, adopting a case study design. Interviews were conducted with fourteen street trader women participants who were purposefully selected because of the artefacts they displayed for sale. Data collected through... [...] Read more

Open Access Article Intercultural Communication

The social neuroscience of persuasion approach to the religious intercultural communication: A conceptual evidence from Sidhwa’s novel ‘An American Brat’

Muhammad Zammad Aslam, Ahmad Alsharairi, Sami Hussein Hakeem Barzani, Rasha Alyaqoub, Norhafezah...
1-11
Abstract Views : 1926
Download :443
10.36923/jicc.v24i2.629

Abstract: The study aims to understand the influence of religio-cultural right-wing persuasion in intercultural communication, as exhibited in a novel representing Pakistani national culture and Parsee minority culture. The methodology involves directed qualitative content analysis of Bapsi Sidhwa’s novel “An American Brat,” using a conceptual model/framework adapting/extracting coding protocol from Morin and Renvoisé’s model to analyze communication... [...] Read more

Open Access Article Intercultural Communication

Obstacles to Innovative Interaction: Communication Management in Culturally Diverse Organizations

Jakob Lauring
1-11
Abstract Views : 446
Download :230
10.36923/jicc.v7i3.446

Abstract: Cultural diversity has often been described as yielding competitive advantages like, for example, innovation resulting from the combination of different cultural perspectives. However, there are also substantial organizational problems related to managing cultural diversity, which need to be overcome in order for diversity to be a useful asset. Based on an empirical study of Danish multicultural companies, this article argues that the... [...] Read more

Open Access Article Intercultural Communication

Intercultural communication training to support internationalisation in higher education

Franco Vaccarino, Mingsheng Li
1-14
Abstract Views : 805
Download :353
10.36923/jicc.v18i1.753

Abstract: With a steady growth in globalisation, many universities increasingly invest in their human capital by training employees to meet the demands of organisational diversity, to become culturally flexible and adaptable in multicultural contexts. Internationalisation is an important part of a university’s economic, academic and cultural vitality, and this is true at Massey University in Aotearoa New Zealand. In order to proactively build the... [...] Read more

Open Access Article Intercultural Communication

In a cultural No Man’s Land – or, how long does culture shock last?

Hanne Tange
1-10
Abstract Views : 572
Download :346
10.36923/jicc.v5i3.413

Abstract: This essay is an attempt to combine theories of sojourner adaptation with the qualitative results of my field work among Scottish immigrants in Copenhagen. I argue that theories of acculturation often presuppose a limited time-frame; that the usefulness of Lysgaard’s acculturation model may be questioned; and that companies lose valuable intercultural competence by recalling sojourners before they have completed their process of integration.... [...] Read more

Open Access Article Communication Cultural Studies

you have to face the fact that you're a foreigner: Immigrants’ Lived Experience of Communication and Negotiation Position Toward their Employer in Iceland

Erla S. Kristjansdottir, Thora Christiansen
1-14
Abstract Views : 766
Download :416
10.36923/jicc.v17i2.739

Abstract: There is a growing need for highly skilled employees in the Icelandic labor market which will increasingly need to be filled by highly skilled immigrants. Despite offering knowledge and skills that are in demand, there are indications that these immigrants are facing barriers when it comes to compensation, opportunities and promotions. The study seeks to explore how highly skilled immigrants in Iceland experience their negotiation... [...] Read more

Open Access Article Intercultural Communication

An Investigation into Undergraduate Students’ Readiness for Intercultural Written Communication in a Foreign Language

Tatiana V. Salynskaya, Irina G. Tuchkova, Arina A. Yasnitskaya
70 - 81
Abstract Views : 967
Download :383
10.36923/jicc.v21i2.15

Abstract: Employees’ ability to interact with international business partners in writing determines the success of their work, but difficulties conducting business correspondence in a foreign language complicate this process. The study aims to assess undergraduate students’ readiness for participation in intercultural written communication in a foreign language. The initial research data included the English language proficiency level for 169... [...] Read more

Open Access Article Intercultural Communication

The Double-Edged Sword of Empathy: Two Migrant-Serving Organizations in South Texas

Miriam Sobre, Emily Ehmer
17 - 33
Abstract Views : 846
Download :340
10.36923/jicc.v21i2.11

Abstract: While Texas has long led other US American states in number of refugees resettled, anti-migrant rhetoric globally and locally creates challenges for nonprofit organizations serving refugees and asylum seekers. This paper represents a portion of an ongoing project focusing on the needs and scope of two organizations serving migrants in San Antonio, Texas: a nonprofit focusing on legal and educational resources for migrants, and a liberal arts... [...] Read more

Open Access Article Intercultural Communication

The Development of Intercultural Relationships at Work Polish Migrant Workers in Finland

Malgorzata Lahti, Maarit Valo
1-08
Abstract Views : 546
Download :354
10.36923/jicc.v13i1.614

Abstract: This article offers an interpersonal communication perspective on relational processes in a workplace affected by the international flow of labor migration. We investigate how temporary migrant workers and their foreign colleagues perceive developing interpersonal relationships with each other through an analysis of in-depth interviews with employees of a Finnish recruitment agency and Polish metal workers it has recruited. The recruitment... [...] Read more

Open Access Article Intercultural Communication

The challenge of bilingualism in a multilingual society: The Bolivian Case

Live Drange Danbolt
1-15
Abstract Views : 692
Download :482
10.36923/jicc.v11i3.533

Abstract: Bolivia is a multilingual society recognising as many as 36 different ethnic groups with more or less different languages. The attitude towards bilingualism is based on experiences acquired over centuries through a history characterized by a minority ruling the majority. As in the other Latin American countries the ruling elite of Spanish descent has systematically neglected the culture and languages of the indigenous peoples. The Educational... [...] Read more

Open Access Article Cultural Studies

In-group and out-group perspectives A cross-cultural comparison of four countries

Jung-Soo Yi
1-15
Abstract Views : 1070
Download :453
10.36923/jicc.v19i2.783

Abstract: As the interrelationships among countries are increasing in various social, political, educational, and commercial contexts, it would be beneficial to understand how people of different cultures perceive the links of human relationships and how they present different behaviors toward in-group and out-group individuals. By conducting questionnaire, the present study aims to explore the differences in in-group and out-group perceptions and... [...] Read more

Open Access Article Intercultural Communication

SME internationalization as a challenge to interpersonal communication competence

An analysis of interpersonal communication competence in networking and collaboration

Pipsa Purhonen
1-13
Abstract Views : 531
Download :264
10.36923/jicc.v8i3.470

Abstract: This paper investigates how the internationalization of small and medium-sized enterprises (SMEs) poses a challenge to the interpersonal communication competence of SME owners, managers and employees. Interpersonal communication competence is discussed particularly in the contexts of networking and business collaboration. Collaborative arrangements even with competitors are needed in today’s global business world. Through collaborative... [...] Read more

Open Access Article Intercultural Communication

Problematic encounters between Chinese nationals and black South Africans in the building industry in Johannesburg, South Africa An intercultural communication analysis

Ganfu Yang
1-15
Abstract Views : 553
Download :243
10.36923/jicc.v19i1.772

Abstract: China’s increased engagement with South Africa presents serious challenges to Chinese construction companies because of allegations about unfair labour practices. This study aimed to identify cultural differences between black South Africans and Chinese and explore the roles of the differences in their problematic encounters in the building industry in Johannesburg. The study concluded that cultural dimensions should receive due consideration... [...] Read more

Open Access Article Intercultural Communication

"For Them, The Hijab Means Dangerous Arabs" – Between Policy And Practice: Challenges In Implementing The Integration Of Arab Teachers In Hebrew Schools

Dolly Eliyahu-Levi, Avi Gvura
127-139
Abstract Views : 1284
Download :406
10.36923/jicc.v25i3.1186

Abstract: This study investigates the challenges associated with implementing the Israeli Ministry of Education’s policy to integrate Arab female teachers into Hebrew-speaking schools, guided by Social Identity Theory and Realistic Conflict Theory. Employing a qualitative-phenomenological approach, the research is based on semi-structured, in-depth interviews with 23 teachers (14 Jewish and 9 Arab) working across various levels of the Hebrew education... [...] Read more

Open Access Article Linguistics and Language

Studying English Among Economics Students in the Context of Global Cross-Cultural Communication

ZuoYuan Liu, Ainash Alzhanova, Aizhan Smailova, Olga Pavlovskaya, Olga Sakhno
250-265
Abstract Views : 840
Download :392
10.36923/jicc.vi.1141

Abstract: The primary objective of any Business English course is to equip learners with the communicative competence required for professional environments. Accordingly, this study aimed to design and evaluate a technology-enhanced educational intervention to improve Business English proficiency among undergraduate economics students. Employing an action research methodology, the study was supported by post-tests, student surveys, and descriptive... [...] Read more

Open Access Article Linguistics and Language

Ostensible Commissive Speech Acts In Saudi Spoken Arabic: Socio-Pragmatic Functions

Hameed Yahya A. Al-Zubeiry , Mohammed Ahmed Alzahrani
74-87
Abstract Views : 3774
Download :535
10.36923/jicc.v25i2.1074

Abstract: This study examines the sociopragmatic functions of ostensible commissive speech acts in Saudi spoken Arabic, focusing on invitations and offers. Using a mixed-methods approach that combined participant observation and recall interviews, we analyzed 58 naturally occurring instances through the lenses of speech act theory, politeness theory, and the joint pretense model. The findings reveal eight core communicative functions: signaling... [...] Read more

Open Access Article Intercultural Communication

Forced-Migrant Women’s Intercultural Communicative Competency Development in German as a Second Language

Bohdana Heick (Labinska), Daniel Walter
1-11
Abstract Views : 94
Download :17
10.36923/jicc.v26i2.1420

Abstract: The development of Intercultural Communicative Competence (ICC) has become a central component of successful second language (L2) use and social participation for all L2 learners. This is especially relevant for minoritized groups and forced migrants (i.e., refugees), as the social spaces they navigate produce challenges that traditional L2 learners may not face, and the stakes for their ability to effectively communicate are extremely high,... [...] Read more

Open Access Article Linguistics and Language

Global English versus local language during a sojourn abroad: A narrative study

Anna Szczepaniak-Kozak, Emilia Wąsikiewicz-Firlej, Hadrian Lankiewicz
53-63
Abstract Views : 3070
Download :720
10.36923/jicc.v22i2.58

Abstract: This paper investigates the interplay between language and intercultural communication with a special focus on the importance of working knowledge of foreign languages other than English for a satisfactory experience during longer sojourns abroad. Its authors present a revised understanding of the role of lingua franca English and a local language (here Polish) in intercultural relationships, especially the crucial influence of local... [...] Read more

Open Access Article Intercultural Communication

Understanding Intercultural Experiences of Chinese Graduate Students at U.S. Universities: Analysis of Cross-Cultural Dimensions

Elena V. Chudnovskaya, Diane M. Millette
1-12
Abstract Views : 6154
Download :1560
10.36923/jicc.v23i1.81

Abstract: The purpose of this study was to analyze the experience of international graduate Chinese students in the U.S. The methodology included a focus group (n=8) and personal interviews (n=8) conducted at a southeastern university. This study revealed how international Chinese students dealt with differences in expectations for the classroom environment, excellence in schoolwork, and nonverbal norms during their time studying in the U.S. Gender... [...] Read more

Open Access Article Intercultural Communication

Social Media Communication And Framing of The Gaza Conflict: Impact On Public Opinion

Ahmad Alsharairi, Hana Abdul-Rahman Al-Souob, Mohammad Farouq AlQadi, Sora Mohammad Shatnawi
73-82
Abstract Views : 4455
Download :2092
10.36923/jicc.v25i3.1153

Abstract: This study investigates the framing of the Gaza conflict on social media in Jordan and its impact on public opinion. By employing qualitative methods, it explores the emotional, political, and ideological underpinnings of digital discourse through in-depth interviews with Jordanian social media users, journalists, and political analysts. The findings reveal that online conversations predominantly center on humanitarian and moral matters;... [...] Read more

Open Access Article Communication

Process of Inclusion of Students From Ethnic Communities In Conventional University Education

River Chávez Santos, Yuri Reina Marín, Angelica María Carrasco Rituay, Einstein Sánchez Bardales,...
97-114
Abstract Views : 2617
Download :887
10.36923/jicc.v24i4.920

Abstract: This study aimed to analyze the inclusion process for students from the Awajún and Wampis ethnic communities within conventional university education in Peru. A case study design with an interpretative qualitative approach was employed. Data were collected using semi-structured, in-depth interviews with five students—three from the Awajún community and two from the Wampis community—selected through convenience sampling. Additionally, two life... [...] Read more

Open Access Article Intercultural Communication

From Perceived Rise To Increased Visibility: Intercultural Communication And Visibility Regimes of School Bullying In Kazakhstan

Yermek Buribayev, Zhanna Khamzina
84-92
Abstract Views : 611
Download :128
10.36923/jicc.v26i1.1377

Abstract: Recent public debates in Kazakhstan increasingly frame school bullying as a growing problem. This study examines how this perception of increase is produced and interpreted within a bilingual Kazakh–Russian communicative context. Drawing on a qualitative corpus collected in 2025—comprising 18 focus group discussions, 100 semi-structured expert interviews, and 154 pre-discussion questionnaires—the study traces communicative repertoires and... [...] Read more

Open Access Article Intercultural Communication

The Invisible Bridge: How Foreign Tourism Professionals Foster Bridging Social Capital in Japan

Renata Andrea Szabo
101-115
Abstract Views : 3694
Download :737
10.36923/jicc.v25i2.1082

Abstract: This study investigates the role of foreign tourism professionals in Japan as key agents of bridging social capital within the tourism industry. These individuals serve as cultural mediators, interpreting Japanese traditions, social norms, and practices for international audiences while facilitating connections between local communities and global visitors. The research adopts a participatory observation approach, in which the author... [...] Read more

Open Access Article Intercultural Communication

Vietnamese Perceptions of (Im)politeness through Their Narratives of Medical Encounters with Native English-Speaking Doctors during Postgraduate Study abroad

Dr. Pham Thi Hong Nhung, Thai Thi Thanh Tuyen
34-46
Abstract Views : 1560
Download :747
10.36923/jicc.vi.1259

Abstract: This study examines how Vietnamese postgraduate students interpret (im)politeness during clinical consultations with doctors in English-speaking countries. Drawing on narrative reflective reports from 14 Vietnamese university academics who completed their doctoral studies in TESOL and Applied Linguistics abroad, the research analyzes participants’ retrospective accounts of critical medical encounters in which they evaluated native... [...] Read more

Open Access Article Intercultural Communication

“But it’s truly aggravating and depressing”: Voicing counter-expectancy in US–Philippines service interactions

Yau Ni Wan
95-105
Abstract Views : 2297
Download :727
10.36923/jicc.v23i4.344

Abstract: Intercultural competence is essential in a globalized business environment, where successful cross-border transactions rely on effective cross-cultural communication. Interactions between US customers and Filipino customer service representatives (CSR) in call centers are one example where intercultural competence is required. This study examines the use of counter-expectancy expressions in call center complaint calls by American consumers... [...] Read more

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JICC - Journal of Intercultural Communication
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