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Open Access Article Organizational Culture

The Impact of Human Capital on a Company's Value: A Cross - Cultural Study

Amjad S. Al-Delawi, Manaf Raewf, Alaa S.Jameel

24-32

Abstract Views : 2731

Download :836

10.36923/jicc.v23i1.53

Abstract: Human resource culture is the only attempt to determine the cost and value of the company's HR in terms of expenditures incurred through employment, social welfare culture, communication, training, development, and compensation. This study aims to look into the impact of human capital on a company's value. Using a purposive sampling method, both market capitalization and total assets were used to determine... [...] Read more

Open Access Article Special Collections Globalisation or Glocalisation? Intercultural.....

Sustaining Intercultural Contact: Developing the Intercultural Communicative Competence of EFL Undergraduates in China

Yanping Zhou, Hafriza Burhanudeen

13-26

Abstract Views : 3212

Download :884

10.36923/jicc.v23i4.281

Abstract: This article explores intercultural contact as a pathway for the development of intercultural communicative competence (ICC) among EFL undergraduates in China during the post-pandemic era. Adopting an exploratory qualitative design with self-reports and focus group interviews as instruments, the challenges faced by EFL undergraduates in intercultural communication and intercultural contact pathways for ICC development were elicited with... [...] Read more

Open Access Article Intercultural Communication

Metaphor and cognition: a cross-cultural study of indigenous and universal constructs in stock exchange reports

Christopher M. Schmidt

1-17

Abstract Views : 399

Download :275

10.36923/jicc.v3i1.385

Abstract: The article examines the aspects of similarity and diversity between different cultures through a cognitive metaphorological approach. The aim is to show in which way both aspects are intertwined and in which way they are relevant for both a theoretical foundation of intercultural communication in general and for solving problems of understanding that can arise in special fields of intercultural communication. The article attempts to... [...] Read more

Open Access Article Intercultural Communication

How Do Chinese Street Food YouTubers Robustly Communicate Cross-Cultural Tourism Destination?

Zinggara Hidayat, Sansan Lestari Suwarno, Jane Marcella

49-69

Abstract Views : 3060

Download :753

10.36923/jicc.v24i2.556

Abstract: : The street food content of YouTubers is an intercultural communication message to promote Chinese culture to viewers around the world. This article aims to analyze cross-cultural interactivity in physical and online intercultural communication. The research uses a qualitative content analysis method continuously produced by non-Chinese-speaking YouTubers to communicate original Chinese culture to viewers outside China. The sample... [...] Read more

Open Access Article Cultural Studies Intercultural Communication

Awajún Pottery, Gender, and Transformation: From Social Prestige to Market Logic

Alondra Oviedo, Alex Melendez, Stefany Zabarburu, Erick Abanto López

104-115

Abstract Views : 1403

Download :377

10.36923/jicc.v25i3.1157

Abstract: Pottery making among the Awajún has historically been a feminine practice that intertwined technical expertise, symbolic prestige, and community legitimacy. In recent decades, however, this practice has been reshaped by market-oriented logics and "cultural rescue" initiatives that have altered its original meanings and social functions. This study explores how the transformation of traditional Awajún pottery, historically a ritual, feminine,... [...] Read more

Open Access Article Intercultural Communication

Analyzing “Threat” in Asylum Reception: Context, Materiality and Institutional Texts in High-Stakes Intercultural Communication

Eila Isotalus

58-71

Abstract Views : 957

Download :253

10.36923/jicc.vi.1269

Abstract: Traditional theories of intercultural communication often overlook the multiplicity of interpretations and the influence of power, materiality, and institutional structures on everyday interactions. In high-stakes environments such as asylum reception, communication is shaped by broader political, economic, and social systems that structure both professional practices and interpersonal relations. This study examines how intercultural... [...] Read more

Open Access Article Management Organizational Culture

Skills and Strategic Planning: Unveiling the Nexus in SMEs - A Case Study

Israr Ahmad, Shuhymee Bin Ahmad, Bushra Alam

43-62

Abstract Views : 3360

Download :951

10.36923/jicc.v24i1.94

Abstract: The study examines the determinants of companies' key skills and strategies to understand better how firms can use their resources to achieve success. This study is, therefore, undertaken for this reason to investigate the connections between possible variables. Specifically, it aims to examine the mediating effect of strategic planning on the relationship between technical skills, managerial skills, entrepreneurial skills, business skills,... [...] Read more

Open Access Article Communication Organizational Culture

‘They wouldn’t allow me in their conversations’ Communication experiences of immigrant traders in a Kenyan informal market

Agnes W. Muchura-Theuri, Jared Obuya

1-09

Abstract Views : 446

Download :225

10.36923/jicc.v18i3.765

Abstract: This paper reports findings of a study that investigated intercultural communication experiences of immigrant traders in a Kenyan informal market. The study employed a qualitative approach, hence a case study of one large urban informal market in Nairobi. In-depth interviews were conducted with twenty two participants purposive sampled and the findings were analysed thematically. Findings of the study revealed that cultural challenges,... [...] Read more

Open Access Article Cultural Studies Gender Studies

Analysis of Gender Discourse Bias and Gender Discrimination in Social Media: A Case Study of the TikTok Platform

Qingxia Yin, Karmilah Binti Binti Abdullah

93-102

Abstract Views : 14437

Download :3025

10.36923/jicc.v24i2.802

Abstract: In the contemporary landscape of new media, social media platforms, particularly exemplified by TikTok, offer female users accessible and cost-effective means for self-expression and communication. However, this study reveals that such platforms, despite their apparent openness and liberality, have not effectively challenged or changed the persistent and deep-rooted issue of gender discrimination that women face. This research adopts a... [...] Read more

Open Access Article Intercultural Communication

Communication in product development in an alliance setting

Sten Jönsson, Anders Edström, Urban Ask

1-15

Abstract Views : 380

Download :218

10.36923/jicc.v1i1.351

Abstract: This paper deals with communication across functional and cultural borders in product development in an alliance context. It shows how the multiple levels of co-ordination in an alliance increase complexity. Product development takes place in meetings in a nexus of meetings. Communication is studied by the use of video. Sequences from such recordings are played back to participants who assist in the interpretation of communicative situations.... [...] Read more

Open Access Article Communication

Social Desirability Bias among Prejudice Instruments An Integrated Threat

Stephen M Croucher, Elvis Nshom, Diyako Rahmani, Cheng Zeng

1-05

Abstract Views : 581

Download :294

10.36923/jicc.v19i2.781

Abstract: A considerable amount of research has examined the extent to which members of dominant cultures perceive minority groups as threatening their way of life. While various instruments measure these perceptions of threat, few researchers have empirically analysed the statistical properties of these scales. Specifically, studies have not adequately explored social desirability of threat scales. The current study investigates the extent to which... [...] Read more

Open Access Article Intercultural Communication

Contribution of Sharia Accounting Characters in Anti-Corruption Culture

Agus Arwani, Suparna Wijaya, Muhammad Fadila Laitupa, Muh. Sabir Mustafa, Mochamad Heru Riza...

77-85

Abstract Views : 2656

Download :269

10.36923/jicc.v22i4.46

Abstract: This research aims to examine the values inherent in sharia accounting to aid in the development of anti-corruption culture concepts. This article employs the literature review technique. The literature approach is a data-gathering technique often employed in social research to retrace historical data. This research demonstrates that Sharia accounting’s character values may be utilized to develop anti-corruption accounting culture. Using the... [...] Read more

Open Access Article Linguistics and Language

Studying English Among Economics Students in the Context of Global Cross-Cultural Communication

ZuoYuan Liu, Ainash Alzhanova, Aizhan Smailova, Olga Pavlovskaya, Olga Sakhno

250-265

Abstract Views : 851

Download :400

10.36923/jicc.vi.1141

Abstract: The primary objective of any Business English course is to equip learners with the communicative competence required for professional environments. Accordingly, this study aimed to design and evaluate a technology-enhanced educational intervention to improve Business English proficiency among undergraduate economics students. Employing an action research methodology, the study was supported by post-tests, student surveys, and descriptive... [...] Read more

Open Access Article Organizational Culture

Cross-Cultural Career Paths: Analyzing Traditional and Boundaryless Orientations Among Expatriates in Saudi Arabia's Banking Sector

Saeed T. Alshahrani

104-118

Abstract Views : 1437

Download :316

10.36923/jicc.v24i3.887

Abstract: This study aimed to investigate differences in dominant career orientations between self-initiated expatriates (SIEs) and company-assigned expatriates (AEs). Schein’s career model provides a theoretical framework to investigate differences in career preferences and orientations between SIEs and AEs. This paper builds career constructs by dividing the eight career anchors into two groups (boundaryless and traditional-oriented anchors). The... [...] Read more

Open Access Article Intercultural Communication

Cross-Cultural Adaptation and the Performance of Sino-Indonesian Joint Ventures: An Empirical Study

Bing CHI, Xiang Gao

38-55

Abstract Views : 5100

Download :1292

10.36923/jicc.v24i4.972

Abstract: China has emerged as Indonesia's largest trading partner, creating new opportunities for bilateral economic cooperation. However, challenges related to cultural differences in joint ventures have become increasingly important. Improving cross-cultural adaptability and joint venture performance is crucial to strengthen collaboration and exchange. This study aims to explain the theory of cross-cultural adaptation in joint ventures, establishing... [...] Read more

Open Access Article Cultural Studies

Culture of Islamic Economic Principles and Democracy and Welfare Based on Pancasila Ideology

Bambang Guritno, Ratna Sari Dewi, Farida Arianti, Andrew Shandy Utama, Norvadewi Norvadewi, Oki...

55-65

Abstract Views : 4992

Download :1288

10.36923/jicc.v23i1.43

Abstract: This study aimed to obtain data from previous studies on the relevance culture of Islamic economic principles and democracy and welfare based on the Pancasila ideology. Our data search was conducted electronically on many international and national publications between 2010 and 2021. Furthermore, our data has been analyzed involving several techniques such as data analysis, interpretation, in-depth analysis of critical evaluation, and drawing... [...] Read more

Open Access Article Intercultural Communication

Global corporate communication and the notion of legitimacy

Anne Marie Bülow

1-15

Abstract Views : 513

Download :197

10.36923/jicc.v11i1.518

Abstract: When international companies seek to establish legitimacy, it involves different stakeholders locally and globally. This paper analyses corporate communication in order to trace the discursive construction of the customers, investors, staff and authoritiess from whom legitimacy is sought. It is argued that the notion of legitimacy hinges on accountability, i.e. on the selection of groups to whom the writers feel responsible. Annual reports... [...] Read more

Open Access Article Cultural Studies

How Cultural Intelligence-Based Principal Leadership Affects Teacher Task Performance: The Mediating Role of Organizational Culture and School Governance

Widodo Widodo, Jafriansen Damanik, Adolf Bastian, Chandrawaty Chandrawaty, Harsono Sariyo

172-185

Abstract Views : 1691

Download :628

10.36923/jicc.v24i2.292

Abstract: The effective significance of leadership for school organizations focuses on several elements, such as collaboration motivation and educational environment establishment. Therefore, this study aimed to explore the effects of cultural intelligence-based principal leadership (CI-BPL) on organizational culture, school governance, and teacher task performance, accompanied by the analysis of a new empirical model prioritizing the mediation... [...] Read more

Open Access Article Intercultural Communication

Critical Discourse Analysis of Intercultural Communication through the Lens of Multiculturality and Interraciality

Jennifer Tan-de Ramos

37-48

Abstract Views : 3522

Download :927

10.36923/jicc.v24i2.578

Abstract: Recent research on Critical Discourse Analysis (CDA) has focused on the identity construction of agents within discourse. This study delves into intercultural communication through the lens of multiculturality and interraciality. Employing the CDA framework, the research investigates how online Filipino Chinese writers construct their identities and those of their readers, examining the dynamics of dominance and subordination in selected... [...] Read more

Open Access Article Intercultural Communication

Organizational Ethnography Analysis: Participation of Islamic Religious Leaders in Handling Covid-19 through Integrative Communication

Nurhayani Saragih, Suraya Mansur, Ellys Lestari Pambayun, Topikurohman Topikurohman

27-40

Abstract Views : 1556

Download :434

10.36923/jicc.v23i4.163

Abstract: This study aims to explain the participative actions of researchers (ethnographers) in synergising culture and values between Public Relations Officers from the Bogor City Government, West Java, Indonesia, and Islamic religious leaders in handling the Covid-19 pandemic through integrated communication. The research method used is organisational ethnography to identify and find sociocultural barriers between informants (public relations... [...] Read more

Open Access Article Communication

Persuasive Strategies in Email Marketing: An Analysis of Appeal and Influence in Business Communication

Ghaleb Rabab'ah, Sane Yagi , Sharif Alghazo, Rima Malkawi

12-25

Abstract Views : 6852

Download :1749

10.36923/jicc.v24i2.839

Abstract: This study examines the employment of persuasive strategies in informational emails that market products and/or services, illustrating how these strategies influence target customers and persuade them to make purchases. A corpus of 850 emails, encompassing over a million words, was compiled and analyzed using a mixed-method approach that integrated both quantitative and qualitative measures. The emails were collected between 2020 and 2021.... [...] Read more

Open Access Article Communication

A Contemporary Adaptation of Shakespeare’s Plays in Al Bassam’s The Arab Shakespeare Trilogy

Muawiyah Yassin Bani Yassin, Nasaybah Awajan

45-56

Abstract Views : 4129

Download :483

10.36923/jicc.v25i1.1017

Abstract: This study examines Sulayman Al Bassam’s adaptations of Shakespeare’s Hamlet, Richard III, and Twelfth Night, analyzing how his reworkings critique political leadership in the contemporary Arab world and deconstruct the Western discourse on Islamic terrorism. Al Bassam utilizes the disruptive elements in Shakespeare’s original works to engage with issues of religious extremism, Western opportunism, and authoritarianism in Arab/Muslim... [...] Read more

Open Access Article Cultural Studies

Respect For Race and Culture In a Modern Feminist Society: An Analysis of Beauty Product Advertising Messages on Instagram

Zinggara Hidayat, Amanda Lasha Budiman, Yudi Pratama, Shinta Mursiati Annisa, Desri F. N....

82-94

Abstract Views : 3618

Download :1147

10.36923/jicc.v23i2.114

Abstract: This research aims to analyze how beauty brands communicate their messages through Instagram advertisements and determine whether Indonesian beauty standards have changed. This research uses a qualitative approach because it is still uncommon for a qualitative approach that analyzes how and why messages are formulated in beauty advertising. This research also uses a semiology analysis method to explore the meaning of communication messages... [...] Read more

Open Access Article Cultural Studies

Factors Influencing the Implementation of Tourism Culture: A Case Study

Marhanani Tri Astuti, Diyan Putranto, Iskandar Agung, Abdul Kadir Ahmad, Lisa'diyah...

106-119

Abstract Views : 2078

Download :419

10.36923/jicc.v23i3.164

Abstract: This paper aims to find out the problems of implementing a Tourism Village by analyzing the factors that influence it. The research was conducted at the tourist attraction of Mount Limestone Hot Springs in Ciseeng District, Bogor Regency, West Java Province, which has been around for a long time but has not been able to attract tourists. The research sample consisted of 140 members of the community living around the tourism object, taken... [...] Read more

Open Access Article Intercultural Communication

Intercultural And Professional Skills in Student Mobility to Boost Employability

Maria Luisa Sierra-Huedo, Jennifer Foucart

1-12

Abstract Views : 3104

Download :976

10.36923/jicc.v22i3.68

Abstract: The internationalisation of higher education institutions is mainly focused on mobility programs. Increasingly programs try to improve the intercultural learning of their students through internationalising their curriculum and assessing their intercultural experiences. The purpose of this research was to evaluate the acquisition of intercultural competence and professional skills of higher education students during a specific short Erasmus+... [...] Read more

Open Access Article Linguistics and Language

Headlines and Hegemony: Unraveling Ideological Narratives in Arab and Western Media's Portrayal of Arab Women

Bushra Sabah, Azianura Hani Shaari, Ashinida Aladdin

82-94

Abstract Views : 2325

Download :867

10.36923/jicc.v23i4.315

Abstract: This study investigates the ideologies and strategies used in the news discourse on Arab women. Initially, it aims to analyze the macro strategies and then highlights the micro strategies used to achieve the macro strategies proposed by van Dijk. It also identifies the ideologies of the selected newspapers regarding Arab women. Four newspapers were selected: the Washington Post, Daily Mail, Arab newspaper, and Gulf Times. The findings reveal... [...] Read more

Open Access Article Communication

Listeners’ Engagement and Interactivity in News Radio Twitter in Indonesia

Agus Rusmana, Edwin Rizal, Ute Lies Siti Khadijah, Rully Khairul Anwar, Khoiruddin Muchtar

77-87

Abstract Views : 2566

Download :625

10.36923/jicc.v24i1.269

Abstract: Although radio has traditionally been recognized as a medium dependent on listener engagement, social media platforms such as Twitter have introduced new forms of interactivity due to their real-time and networked characteristics, facilitating the emergence of novel engagement types. Employing a case study approach, this research delves into the various forms of engagement on @PRFMnews, the official Twitter handle of PRFM Radio in Indonesia.... [...] Read more

Open Access Article Intercultural Communication

Perceived challenges living and integrating into Finnish society: A study among immigrants in Finland

Elvis Nshom, Shomaila Sadaf, Ilkhom Khalimzoda

31-42

Abstract Views : 4975

Download :1014

10.36923/jicc.v22i3.82

Abstract: The number of immigrants living in Finland has significantly increased since the 1990s. It can be challenging to live and integrate into a new society. This study explores the challenges immigrants face living and integrating into Finnish society. Drawing on data collected from 103 immigrants living in Finland, this study shows that the challenges immigrants face integrating into Finnish society can be classified into four main categories:... [...] Read more

Open Access Article Intercultural Communication

Colonial Propaganda In The Belgian Congo Through Postage Stamps (1894–1960): A Quantitative Content Analysis

Antonio Prieto-Andrés, Cayetano Fernández-Romero, María Luisa Sierra

1-17

Abstract Views : 14090

Download :5392

10.36923/jicc.v25i2.1084

Abstract: Despite extensive scholarship on colonial propaganda, the use of postage stamps as tools of imperial messaging remains underexplored. This study aims to examine how Belgium employed postage stamps to construct and disseminate propagandistic narratives about its African colony, the Belgian Congo. Using quantitative content analysis, the research analyses a corpus of 149 stamps issued between 1894 and 1960, tracing how visual themes evolved... [...] Read more

Open Access Article Management

Adoption of Business Intelligence Among Iraqi SMEs Culture: Impact of Technology Acceptance Model, Information Quality, And Organizational Readiness

Shuaib M. Abdulnabi

32-43

Abstract Views : 2630

Download :591

10.36923/jicc.v24i3.833

Abstract: Effective use of business intelligence has become essential for small and medium-sized organizations (SMEs) in the era of digitalization due to the introduction of new technologies. Therefore, this study aims to measure the influence of the Technology Acceptance Model (TAM) and other factors, for example, the quality of information, organization readiness and technology infrastructure, on business intelligence. A quantitative research... [...] Read more

Open Access Article Education Intercultural Communication

The Role of Liberal Arts Courses on Students’ Multicultural Attitude And Entrepreneurial Motivation In The Tourism Sector

Hongyu Chen, Yaoping Liu, Wannaporn Siripala, Junaidi Junaidi

116-126

Abstract Views : 1044

Download :380

10.36923/jicc.v25i3.1207

Abstract: China is a culturally diverse country with a significant population of ethnic minority groups. In recent years, the government has emphasized tourism as a strategic tool for fostering education and entrepreneurial awareness, particularly among Generation Z. This study aims to investigate the extent to which liberal arts courses influence students’ multicultural attitudes and entrepreneurial motivation in the tourism sector. The research... [...] Read more

Open Access Article Intercultural Communication

Vietnamese Perceptions of (Im)politeness through Their Narratives of Medical Encounters with Native English-Speaking Doctors during Postgraduate Study abroad

Dr. Pham Thi Hong Nhung, Thai Thi Thanh Tuyen

34-46

Abstract Views : 1577

Download :751

10.36923/jicc.vi.1259

Abstract: This study examines how Vietnamese postgraduate students interpret (im)politeness during clinical consultations with doctors in English-speaking countries. Drawing on narrative reflective reports from 14 Vietnamese university academics who completed their doctoral studies in TESOL and Applied Linguistics abroad, the research analyzes participants’ retrospective accounts of critical medical encounters in which they evaluated native... [...] Read more

Open Access Article Intercultural Communication

Political Campaign Ethics on Twitter Based on Local Ethnic in Indonesia

Syukri Syukri, Dadang Hidayat, Atwar Bajari, Hafied Cangara

109-116

Abstract Views : 1345

Download :418

10.36923/jicc.v23i3.130

Abstract: The purpose of the study is to examine opportunities in terms of the ethics of political campaigns based on the philosophy of local ethnic Bugis during the 2018 election of the Governor of South Sulawesi on Twitter. The study used a quantitative research design using a survey method. In the study, descriptive content analysis was applied to define the narrative of political campaign ethics based on Bugis's Philosophy on Twitter. The research... [...] Read more

Open Access Article Cultural Studies

Persuasive Strategies In Advertisements on An Online Sales Platform: A Cultural Analysis In The Jordanian Context

Esraa Hantouleh, Sumaya Daoud, Marwan Jarrah

170-180

Abstract Views : 910

Download :426

10.36923/jicc.v25i4.1305

Abstract: This qualitative study investigates the persuasive strategies employed in 100 textual advertisements on OpenSooq, a major online sales platform in Jordan. Guided by Beebe and Beebe’s (2013) model of persuasive communication, the analysis examines how credibility, emotional, and logical appeals are discursively realized in Jordanian digital contexts. Using thematic coding supported by ATLAS.ti, the findings show a marked preference for... [...] Read more

Open Access Article Intercultural Communication

Family Resource Management Problems in Elementary School Education: A Case Study of Precarious Work Parents

Evy Clara, Herlinawati, Bagus Hary Prakoso, Etty Sofyatiningrum, Iskandar Agung, Parwanto

19-30

Abstract Views : 3520

Download :927

10.36923/jicc.v22i3.44

Abstract: This study aims to look at how families manage their resources for their children's education in primary schools who do not have permanent jobs and are classified as low-income. The sample of 300 people was obtained through a random technique with data collection using a questionnaire and interviews. Research analysis using Structural Equation Modeling (SEM) with the help of the Lisrel 8.70 program. The results showed that the management of... [...] Read more

Open Access Article Intercultural Communication

News Media Coverage of The South African BRICS Summit Through Indigenous Languages: A Framing Analysis of SABC Mafhungo X Account

Fulufhelo Oscar Makananise

17-28

Abstract Views : 3966

Download :466

10.36923/jicc.v25i1.1006

Abstract: For several decades, the use of the internet to frame stories has posed significant challenges for conventional media houses globally, including in South Africa. Moreover, what remains largely unexplored is the impact of using Indigenous languages to cover international events on social media platforms in South Africa. To address this research gap, this study examines the framing strategies employed by the South African Broadcasting... [...] Read more

Open Access Article Gender Studies

Black Women’s Lived Experiences of Informal Street Trading in East London, South Africa

Thenjiwe Meyiwa, Madoda Cekiso, Thabisile Maphumulo, Mashudu C. Mashige

162-171

Abstract Views : 1243

Download :354

10.36923/jicc.v24i2.812

Abstract: The study sought to evaluate women’s lived experiences of informal street trading in East London with specific reference to the coping strategies they adopt and their challenges within the industry. A qualitative method was used, adopting a case study design. Interviews were conducted with fourteen street trader women participants who were purposefully selected because of the artefacts they displayed for sale. Data collected through... [...] Read more

Open Access Article Linguistics and Language

On The Social Use Of ‘Urban Ammani Arabic’ By Adult Female Speakers In The Amman Metropolitan Area

Marwan Jarrah, Nahed Emaish, Sukayna Ali , Ekab Al-shawashreh, Yousef Al-Jabali , Bashar Kasasbeh

23-37

Abstract Views : 1756

Download :549

10.36923/jicc.v24i4.946

Abstract: This article examines the significant phenomenon of the use of what we term "Urban Ammani Arabic" (UAA) by most adult female speakers in the Amman metropolitan area, particularly when this dialect differs from the one they acquire or use in their domestic environments. To explore this, 132 adult female speakers were selected to participate in both sociolinguistic and semi-structured interviews. These interviews aimed to uncover the... [...] Read more

Open Access Article Intercultural Communication

The Notion of Misunderstanding in Intercultural Communication

Volker Hinnenkamp

1-13

Abstract Views : 1047

Download :1223

10.36923/jicc.v1i1.350

Abstract: Misunderstanding (MU) is a central working category in Intercultural Communicaton (ICC) studies. Generally speaking, MUs have gained the role of a raison-d'être for studying ICC, in particular under the premise that the communication in question is between cultural others, thus transforming MU into intercultural MU. In other studies, conflicts, uncomfortable moments, and miscontextualization in terms of sociocultural knowledge become... [...] Read more

Open Access Article Public Administration

An Intercultural Perspective on Subtitling Cultural Gaps for International Films: A Case of Fifteen Iranian Films

Saleh Sanatifar, Leelany Ayob

22-36

Abstract Views : 2696

Download :857

10.36923/jicc.v22i4.95

Abstract: Cultural products, particularly films, are considered tools for exporting and diffusing the culture of one society to another. Films selected for international festivals are a case in point. However, subtitling such films for an audience of other languages is a demanding task. This challenge may negatively impact the films' qualification, although they may technically and aesthetically be evaluated and ranked on top. The attraction of the... [...] Read more

Open Access Article Intercultural Communication

Navigating Digital Resilience: High-Skilled International Migrants’ WeChat Use During The 2022 COVID-19 Shanghai Lockdown

Diandian Huang, Bei Ju

131-141

Abstract Views : 262

Download :102

10.36923/jicc.v26i1.1417

Abstract: The enabling and constraining roles of social media in crises motivate a dynamic approach to examining digital resilience, inherent in the interplay between technological properties and enabling conditions. To expand the literature on how migrant groups navigate digital resilience during the COVID-19 pandemic, this study uses the concept of affordances as an analytical lens to examine how high-skilled international migrants in China used... [...] Read more

Open Access Article Cultural Studies

Cultural Application of Accounting and Economic Systems: An Islamic Perspective

Endah Susilowati, Erna Sulistyowati, Diyah Pujiati, Sari Andayani, Wandah Nur Aliyyah

66-74

Abstract Views : 1710

Download :650

10.36923/jicc.v23i2.139

Abstract: The spirit of Islamic economics has recently developed in Indonesia, which is the context of this study evaluating the culture of using conventional accounting and economic systems. The objective of this study is to determine how the Islamic economy applies mainstream accounting and financial systems culturally. Our study explored the applicability of standard accounting and economic systems from an Islamic perspective. Initially, we gathered... [...] Read more

Open Access Article Education

Exploring The Possibility of Using Khelobedu As A Medium of Instruction: Teachers And Subject Advisors’ Perspectives

Tsebo Ramothwala, Itani Peter Mandende, Madoda Cekiso

119-128

Abstract Views : 1361

Download :519

10.36923/jicc.v24i3.895

Abstract: The study sought to elicit the perceptions of teachers and subject advisors towards the use of Khelobedu, which is a dialect, as a medium of instruction. This study followed a qualitative approach, through which data were gathered through semi-structured interviews with 8 Foundation Phase teachers and 2 subject advisors in Mopani District. The study revealed that teachers and subject advisors are of the view that Khelobedu would benefit the... [...] Read more

Open Access Article Intercultural Communication

Examining Singaporean Students’ Perceptions of Quality Interaction with International Students During an Intercultural Communication Course

Blake Hendrickson

70-82

Abstract Views : 3575

Download :404

10.36923/jicc.v25i1.1043

Abstract: This investigation identifies contextual characteristics associated with meaningful intercultural interactions between domestic students enrolled in a 13-week intercultural communication course and international students. After participating in an international student welcome and games event and three cultural encounters, domestic students completed post-activity reflection surveys that included a quality intercultural interaction scale and... [...] Read more

Open Access Article Intercultural Communication

Forced-Migrant Women’s Intercultural Communicative Competency Development in German as a Second Language

Bohdana Heick (Labinska), Daniel Walter

1-11

Abstract Views : 141

Download :31

10.36923/jicc.v26i2.1420

Abstract: The development of Intercultural Communicative Competence (ICC) has become a central component of successful second language (L2) use and social participation for all L2 learners. This is especially relevant for minoritized groups and forced migrants (i.e., refugees), as the social spaces they navigate produce challenges that traditional L2 learners may not face, and the stakes for their ability to effectively communicate are extremely high,... [...] Read more

Open Access Article Education Intercultural Management

Analysis of Intercultural Bilingual Education In Indigenous Communities: A Case Study In Regular Basic Education

River Chávez Santos, Yuri Reina Marín, Einstein Sanchez Bardales, Omer Cruz Caro, Angelica María...

218-236

Abstract Views : 3021

Download :1199

10.36923/jicc.v25i2.1138

Abstract: Intercultural Bilingual Education (IBE) seeks to provide an educational experience that respects and values the cultural and linguistic diversity of indigenous peoples. This study aimed to analyze the implementation of IBE across initial, primary, and secondary education levels in indigenous communities of the Amazon region. A qualitative methodology was employed, involving interviews with teachers at all three educational levels,... [...] Read more

Open Access Article Linguistics and Language

The Performance of Internal Quality Assurance of Community Learning Center during Covid-19 Outbreak

Entoh Tohani, Lutfi Wibawa, Iis Prasetyo

95-108

Abstract Views : 1558

Download :492

10.36923/jicc.v23i3.126

Abstract: Whilst the Covid-19 outbreak has deleteriously influenced the functioning of most organizations, Internal Quality Assurance (IQA) of Community Learning Centres (CLC) has an essential role in achieving stakeholder satisfaction. CLC shall carry out quality assurance independently in terms of establishing, fulfilling, evaluating, and developing educational standards that can guarantee the function of implementing educational programs and... [...] Read more

Open Access Article Intercultural Communication

Assessing Intercultural Competence: The Case of EFL Pre-Service Teachers in The Mexican Context

Elizabeth Margarita Hernández-López , Patricia Núñez-Mercado, Lilia Sulema Bórquez-Morales

84-96

Abstract Views : 2614

Download :766

10.36923/jicc.v24i4.974

Abstract: This research explores the intercultural competence of Mexican pre-service English language teachers, focusing on the dimensions of attitude, knowledge, skills of interpreting and relating, skills of discovery and interaction, and critical cultural awareness. Using a comprehensive model of intercultural competence as a theoretical framework, the study adapted a self-report questionnaire to assess these dimensions within a non-multicultural... [...] Read more

Open Access Article Cultural Studies

Interplay of Culture Mixing Aversion and Acculturative Flourishing: An Exploration among Mainland Chinese Sojourners in Hong Kong

Frank Tian-fang Ye, Emma E. Buchtel, Xiaozi Gao

18-27

Abstract Views : 1938

Download :557

10.36923/jicc.v24i1.245

Abstract: This research investigates the impact of disgust towards culture mixing on acculturation and life satisfaction among mainland Chinese sojourners adapting to life in Hong Kong. In Study 1, drawing from previous research, we developed a measurement tool for assessing disgust towards mainland China-Hong Kong culture mixing and validated it in a sample of mainland Chinese students. We then conducted two longitudinal studies (Study 2 and 3) to... [...] Read more

Open Access Article Linguistics and Language

Global English versus local language during a sojourn abroad: A narrative study

Anna Szczepaniak-Kozak, Emilia Wąsikiewicz-Firlej, Hadrian Lankiewicz

53-63

Abstract Views : 3087

Download :725

10.36923/jicc.v22i2.58

Abstract: This paper investigates the interplay between language and intercultural communication with a special focus on the importance of working knowledge of foreign languages other than English for a satisfactory experience during longer sojourns abroad. Its authors present a revised understanding of the role of lingua franca English and a local language (here Polish) in intercultural relationships, especially the crucial influence of local... [...] Read more

Open Access Article Intercultural Communication

When East Meets West: Polish Business Communication from a Cross-Cultural Perspective

Hanna Bulawka, Joanna Molek, Julita Wozniak

97-108

Abstract Views : 6198

Download :1356

10.36923/jicc.v23i2.188

Abstract: This paper investigates how foreign nationals living and working in Poland evaluate Polish colleagues’ communication in English and its effectiveness in international business. It identifies features of linguistic behaviour attributed to Polish business interactions. Five dimensions of cultural variability (directness, emotionality, power distance, confrontation, critical evaluation) are used as benchmarks and offer an observational framework... [...] Read more

Open Access Article Intercultural Communication

Has The Cat Got Your Tongue? Second Language Factors in Intercultural Difficulty Management

Min Hou, Howard Nicholas, Keith Simkin

1-13

Abstract Views : 457

Download :164

10.36923/jicc.v12i1.587

Abstract: Previous intercultural communication research has relatively underplayed the influence of second language factors. This underplaying arises for three reasons: 1) the over-emphasis on the influence of cultural differences in intercultural communication; 2) the prevalent assumption that communication style in intercultural communication is the same as that in intra-cultural communication; 3) the dominant (post-) positive research approach in... [...] Read more

Open Access Article Intercultural Communication

An Analysis of Skype Exchanges for Promoting Intercultural Learning and Understanding Among University Language Students

Colette Mrowa-Hopkin

92 - 108

Abstract Views : 999

Download :754

10.36923/jicc.v22i1.30

Abstract: This paper reports on a project designed to promote intercultural learning and understanding between language students across three universities in Australia, Mexico and Germany. It examines students’ self-recorded Skype exchanges and assesses them within the debate over the inclusion of interculturality in language learning and teaching. By examining the negotiation of meaning that occurs between exchange partners, the study highlights the... [...] Read more

Open Access Article Intercultural Communication

Measuring Interpersonal Communication Competence in SME Internationalization

Pipsa Purhonen, Tarja Valkonen

1-14

Abstract Views : 457

Download :244

10.36923/jicc.v13i3.664

Abstract: This study examines interpersonal communication competence in the context of internationalization of small and medium sized enterprises. The article reports and analyses how the representatives of small and medium sized enterprises and the intermediary organizations assess their own and each others’ interpersonal communication competence. The discussion examines the validity and reliability of the assessment of interpersonal communication... [...] Read more

Open Access Article Intercultural Communication

Experiential Learning About Intercultural Communication Through Intercultural Communication: Internationalising a Business Communication Curriculum

Joanna Elizabeth Crossman

1-11

Abstract Views : 653

Download :412

10.36923/jicc.v11i1.520

Abstract: This paper reports on a rich, qualitative research study that aimed to discover how undergraduate and culturally diverse students experienced a collaborative, international, online, experiential project to learn about intercultural communication. Student participants in the study endorsed experiential learning in culturally diverse groups about intercultural communication through intercultural communication. The data... [...] Read more

Open Access Article Intercultural Communication

The Double-Edged Sword of Empathy: Two Migrant-Serving Organizations in South Texas

Miriam Sobre, Emily Ehmer

17 - 33

Abstract Views : 849

Download :340

10.36923/jicc.v21i2.11

Abstract: While Texas has long led other US American states in number of refugees resettled, anti-migrant rhetoric globally and locally creates challenges for nonprofit organizations serving refugees and asylum seekers. This paper represents a portion of an ongoing project focusing on the needs and scope of two organizations serving migrants in San Antonio, Texas: a nonprofit focusing on legal and educational resources for migrants, and a liberal arts... [...] Read more

Open Access Article Education

Bridging Higher Education and Industrial Needs Here Comes the Specialist!

Manvender Kaur Sarjit Singh, Mohan Rathakrishnan, Rohaya Md Ali

1-14

Abstract Views : 457

Download :197

10.36923/jicc.v19i3.792

Abstract: In an intercultural setting, it is timely to say that there is a crucial need to bridge the dimensions of professional discourses such as the engineering discourses, the business discourses and the legislative discourses. While various approaches are used to investigate intercultural communication, genre analysts believe that the use of specialist informants is beneficial, to provide important information on the targeted discourse community.... [...] Read more

Open Access Article Intercultural Communication

You’ve got mail! Using email technology to enhance intercultural communication learning

Nittaya Campbell

1-17

Abstract Views : 587

Download :410

10.36923/jicc.v8i1.451

Abstract: As organizations become increasingly globalized and workforces increasingly culturally diverse, the use of "global virtual teams" is becoming more and more common. To be prepared to work in such a team, students need to develop skills in both intercultural communication and the use of modern computer technologies. This paper reports on a project that involved intercultural communication students in the U.S.A. and New Zealand corresponding... [...] Read more

Open Access Article Intercultural Communication

Covering the war in Iraq: Frame choices in American and German national newspapers

Sabine Wilhelm

1-23

Abstract Views : 430

Download :393

10.36923/jicc.v5i3.415

Abstract: Coverage during conflicts with threatening potential put a pressing note on accurate information about and interpretation of events. When delivering news worldwide, national spotlights as well as cross-cultural notions are set to create unique themes of interest. Those frames - offered by mass media - are vital organizing concepts to establish public agendas. The ambiguously perceived warfare on Iraq was chosen to identify differences in... [...] Read more

Open Access Article Intercultural Communication

Intercultural communication training to support internationalisation in higher education

Franco Vaccarino, Mingsheng Li

1-14

Abstract Views : 806

Download :353

10.36923/jicc.v18i1.753

Abstract: With a steady growth in globalisation, many universities increasingly invest in their human capital by training employees to meet the demands of organisational diversity, to become culturally flexible and adaptable in multicultural contexts. Internationalisation is an important part of a university’s economic, academic and cultural vitality, and this is true at Massey University in Aotearoa New Zealand. In order to proactively build the... [...] Read more

Open Access Article Intercultural Communication

Communication in International Humanitarian Relief: Profiling Ukrainian Boundary Spanners

Yana Diachkova, Sofiya Nikolaeva, Katherine Guertler

98-106

Abstract Views : 1707

Download :548

10.36923/jicc.v25i1.1019

Abstract: Boundary spanning—the actions and roles individuals or organizations undertake to bridge differences and facilitate communication, collaboration, and understanding across diverse cultural, organizational, or geographical divisions—is an essential element of international cooperation. Set against the backdrop of the Russia-Ukraine war, The purpose of this study is to explore the type of boundary spanning in this uncertain context, the... [...] Read more

Open Access Article Communication

The Mediating Role of Normative Beliefs about Aggression on the Relationship between Violent Digital Games and Students’ Aggressive Behaviour

Mohammad Eneizat, Obaidah Alrababah, Mikhled Alnawafah

1-10

Abstract Views : 2458

Download :567

10.36923/jicc.v24i3.800

Abstract: Many adolescents are exposed to violent content in digital games due to their widespread use. Aggression among students is becoming more common throughout the world, including in Jordan. In light of this, the study explored how exposure to violent digital games influences students' aggression. Normative beliefs about aggression (NBAA) are also discussed based on the prediction that this variable mediates the relationships between violent... [...] Read more

Open Access Article Education

EFL College Programmes In Egypt And Saudi Arabia: Advantages And Difficulties In Intercultural Instruction

Mohamed Amin Mekheimer, Abdulaziz Fageeh

128-143

Abstract Views : 1751

Download :488

10.36923/jicc.v24i2.646

Abstract: The present study evaluated faculty and student perceptions of the challenges and benefits of intercultural and multicultural education in EFL college classrooms. Using the descriptive approach through survey, the study further investigates the benefits and barriers to inter/multicultural education in Egypt and Saudi Arabia, including content integration, acculturation pedagogy, and the incorporation of cultural knowledge in English as a... [...] Read more

Open Access Article Cultural Studies Intercultural Communication

Cybercrime and Harassment: The Impact of Blackmailing on Jordanian Society as a Case Study

Hanene Lahiani, Prof. Mohammad Salman Al-Khaza’leh

117-123

Abstract Views : 2285

Download :695

10.36923/jicc.v23i3.99

Abstract: This study aims to uncover the relationship between two cybercrimes, harassment and blackmailing, as well as their impact on Jordanian society. The study population included 90 prosecutors working in Jordanian courts. The researchers used the relational method in the second half of the academic year 2020. According to Jordanian prosecutors, the rate of cybercrime harassment is average, whereas that of blackmail is high. The findings also show... [...] Read more

Open Access Article Intercultural Communication

Reaction Profiles by Americans, Chinese, Japanese, Thai, and Vietnamese on ‘Skeletons in the Family Closet’ Topics

Charles McHugh

1-13

Abstract Views : 463

Download :409

10.36923/jicc.v1i1.355

Abstract: Americans, Chinese, Japanese, Thai, and Vietnamese ( N =250) rated 57 random proposed conversation topics on a five-point scale (i.e., very good, good, neutral, bad, very bad) to a same-culture, same-sex school friend. Five factors emerge and are characterized as: Familial Biographical Data , Skeletons in the Family Closet , Small Talk Topics , Personal Information Topics , and Intimate Relations Topics . For the... [...] Read more

Open Access Article Intercultural Communication

Occidentalism Revisited: Insights from Contemporary Anglophone Arab Diasporic Literature

Ahmed Shalabi, Yousef Abu Amrieh

134-145

Abstract Views : 1854

Download :579

10.36923/jicc.v24i4.977

Abstract: Occidentalism has traditionally been regarded as a theoretical perspective through which the Arab “self” represents the Western “other.” Scholars who have made critical and insightful contributions to the development of the concept of Occidentalism within Arab literary traditions include Hasan Hanafi, Rasheed El-Enany, Zahia Smail Salhi, and most recently, Ahmed Shalabi and Yousef Abu Amrieh. Shalabi and Abu Amrieh have proposed a new... [...] Read more

Open Access Article Linguistics and Language

Conceptual Integration of Contextual Synonyms in Contemporary English Media Discourse

Iryna Kazymir, Nadia Yesypenko, Olga Soloviova, Olena Hnatkovska, Oksana Staryk

93-102

Abstract Views : 465

Download :234

10.36923/jicc.v26i1.1356

Abstract: Contextual synonymy plays a significant role in contemporary media discourse by shaping semantic emphasis and emotional framing through figurative lexical choices. While previous research has examined metaphorical and evaluative language within individual domains, systematic cross-discursive comparisons remain limited. This study investigates the mechanisms underlying the creation and functioning of contextual synonyms in medical, political,... [...] Read more

Open Access Article Communication

Exploring the Persuasiveness of Valenced Fake News: A Construal-Level Theory Perspective

Olga Novoselova, Judit Simon, Ildikó Kemény, Lóránt Dénes Dávid

156-172

Abstract Views : 987

Download :445

10.36923/jicc.v24i4.958

Abstract: This study explores how fake news messages impact readers’ perceptions of credibility. By combining valenced framing and construal-level theory, the research examines how temporal, spatial, and mental construal dimensions can moderate the relationship between fake news and credibility. A quantitative method was adopted, applying repeated-measures ANOVA analysis. To measure framing effects, 16 negative and 16 positive fake news stories about... [...] Read more

Open Access Article Linguistics and Language Intercultural Communication

Do Gender And Major Affect Preparatory Year Students' Performance On English Tests Across Proficiency Levels?

Hamdallah Abdulkarim Alhusban, Shakul Tewari

88-100

Abstract Views : 3580

Download :357

10.36923/jicc.v25i2.1061

Abstract: This study investigates the influence of gender and academic major on student performance in two English language assessments—the English Placement Test (EPT), administered by the National Center for Assessment (NCA), and the Preparatory Year Program Tests (PYPT), conducted in-house at a Saudi university. The primary aim was to examine whether these demographic variables significantly affect English language proficiency during the Preparatory... [...] Read more

Open Access Article Special Collections The Role of Artificial Intelligence...

Influence of Education 4.0 on English Language Instruction in Telangana’s Engineering Institutions

Vaddi Srivani, Anandhan Hariharasudan

50-57

Abstract Views : 1555

Download :530

10.36923/jicc.v23i2.165

Abstract: The current study focuses on the effects of English language instruction using Education 4.0 in Telangana's engineering institutions. Telangana has many educational facilities that offer Education 4.0, or technology-based learning. It fosters creativity in education. At the fundamental level, students can learn by being provided with a self-learning opportunity. The majority of the subjects were learned through Education 4.0. As a result,... [...] Read more

Open Access Article Communication

RETRACTED ARTICLE: Negotiating Cultural Values in Pesantren as Islamic Educational Institutions: A Case Study from Eastern Indonesia

Onok Yayang Pamungkas, Eko Suroso, Suhanah Suhanah, Novita Siswayanti, Adi Fathul Qohar, Titi...

73– 83

Abstract Views : 341

Download :140

10.36923/jicc.v26i1.1258

Abstract: This study examines the negotiation of cultural values in Lombok Islamic boarding schools through an intercultural perspective. Its main focus is to analyze how pesantren become an intercultural space for negotiating cultural diversity amid modernization, using Bourdieu's theory. A qualitative approach with critical ethnographic methods was used. Data were collected from 36 participants, in-depth interviews with key informants, and document... [...] Read more

Open Access Article Intercultural Management

The Strategic Role of Artificial Intelligence in Overcoming Intercultural Barriers for SME Internationalization: A Systematic Literature Review

Israr Ahmad

148-163

Abstract Views : 3024

Download :1444

10.36923/jicc.v25i2.1065

Abstract: In the era of digital globalization, small and medium-sized enterprises (SMEs) are increasingly challenged by intercultural communication barriers as they expand into international markets. Simultaneously, advancements in artificial intelligence (AI) offer unprecedented opportunities to overcome such barriers by enhancing linguistic, cultural, and behavioral adaptation. This systematic literature review integrates findings from 131 studies at... [...] Read more

Open Access Article Intercultural Communication

Challenges of Chinese Students In Intercultural Communication: A Systematic Literature Review

Chenjie Yang, Popov V., H.J.A. Biemans, Jifang Liu

1-16

Abstract Views : 6396

Download :1681

10.36923/jicc.v25i1.993

Abstract: The purpose of this study is to understand students' successful experiences in intercultural communication, this study systematically reviewed the challenges Chinese students face in intercultural communication, the strategies used to address these challenges—including coping strategies and interventions—and the impact and outcomes of their implementation. Following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses... [...] Read more

Open Access Article Cultural Studies

The Influence of American Popular Culture on Chinese English Majors: A Structural Equation Modelling Study

Yanfei Li, Ahmad Yahya Dawod, Michael Harris, Somsak Chanaim

44-57

Abstract Views : 3131

Download :869

10.36923/jicc.v24i3.870

Abstract: Over the past 40 years, China has become progressively more open and integrated into globalization, including foreign-made movies and TV shows. The influence of American popular culture extends to English majors, who are among the most likely to be shaped by Hollywood’s ‘soft power.’ This research examines how their attitudes and behaviors are influenced by these depictions of American culture and values, and how this shapes their future... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

The Development of International Students’ Career Competencies Through Language Learning

Katrine Sonnenschein, Dr. Ragnhild Wiik

14-22

Abstract Views : 1466

Download :364

10.36923/jicc.vi.1231

Abstract: A large number of international students consider pursuing a career in Norway after completing their studies in the country. This study investigated the significance of learning Norwegian for international business school students’ career competencies in relation to working in Norway. A qualitative approach was employed, using semi-structured individual interviews and thematic analysis. The sample comprised 15 first-year international... [...] Read more

Open Access Article Intercultural Communication

Filipino Americans and the Glass Ceiling: A Quantitative Analysis of Cultural Adherence, Assertiveness, and Management

Abby Hamilton, Daniel G. J. Kuchinka

66-76

Abstract Views : 5125

Download :1079

10.36923/jicc.v22i4.45

Abstract: With a sample of 473 Filipino Americans in 35 states in the United States, this quantitative study was designed to investigate factors which surround Filipino Americans’ glass ceiling challenges in attaining higher-level positions in the workplace. The investigation explored the related variables, including years of management experience, adherence to two dimensions of Filipino cultural values (interpersonal norms and conservatism), and... [...] Read more

Open Access Article Intercultural Communication

Crossing Linguistic Bridges: Unravelling the Art of Persuasion Among Albanian Writers in Greek

Alexandra E. Vasilopoulou, George S. Ypsilandis

117–127

Abstract Views : 711

Download :183

10.36923/jicc.v24i2.805

Abstract: Pragmalinguistic (PML) failure complicates intercultural communication in both productive and receptive modes. This paper attempts to unravel the persuasive strategies used by Albanians writing in Greek and further record the overall suitability score they received when assessed by Greek teachers (n=176). A protocol sample of extracted persuasive strategies was created to be used for further investigation, with respect to their suitability.... [...] Read more

Open Access Article Intercultural Communication

Business Writing in Mainland China: A Look at the Development of Sales Genres

Zhu Yunxia

1-06

Abstract Views : 390

Download :153

10.36923/jicc.v2i1.374

Abstract: This paper sets out to examine the development of Chinese sales genres in relation to the changing social context. An approach embracing both social context and communicative purposes (Swales, 1990) is proposed and used in this paper. Fundamental changes have taken place in Chinese business context since the economic opening-up in 1978. In response to these changes, sales letters have emerged to meet the communicative needs of business. An... [...] Read more

Open Access Article Communication Cultural Studies

you have to face the fact that you're a foreigner: Immigrants’ Lived Experience of Communication and Negotiation Position Toward their Employer in Iceland

Erla S. Kristjansdottir, Thora Christiansen

1-14

Abstract Views : 769

Download :418

10.36923/jicc.v17i2.739

Abstract: There is a growing need for highly skilled employees in the Icelandic labor market which will increasingly need to be filled by highly skilled immigrants. Despite offering knowledge and skills that are in demand, there are indications that these immigrants are facing barriers when it comes to compensation, opportunities and promotions. The study seeks to explore how highly skilled immigrants in Iceland experience their negotiation... [...] Read more

Open Access Article Intercultural Communication

National language planning, why (not)?

Bente Bakmand

1-8

Abstract Views : 415

Download :198

10.36923/jicc.v2i1.368

Abstract: This paper will focus on national political views on the appropriateness of language planning in relation to respectively the status, the corpus and the acquisition of various languages. In the light of concrete `language policy events' and the debates - parliamentary, in the media and in academic discourse - in relation to these, the aim of the paper is to discuss which domains within language matters are considered objects of national... [...] Read more

Open Access Article Intercultural Communication

Developing International Personas A new intercultural communication practice in globalized societies

Iben Jensen, Heidi Hautopp, Lene Nielsen, Sabine Madsen

1-09

Abstract Views : 541

Download :162

10.36923/jicc.v17i1.730

Abstract: Personas have become a popular method in new product development. Personas have traditionally, and are still, primarily created to represent users from a single national culture at a time during the design process. This, however, is unsatisfactory for companies operating on a global market as they show an increasing interest in international personas. However, research on personas in a global context is limited. To address this gap, this... [...] Read more

Open Access Article Organizational Culture

Visual Vernaculars Across Emerging Markets Inter-Cultural Perception of Global Advertising

Amos Owen Thomas

1-18

Abstract Views : 556

Download :165

10.36923/jicc.v19i2.785

Abstract: Given the predominance of visual image over language copy in global advertising this research explores its inter-cultural perception across emerging markets worldwide. Discourse analysis was conducted on the qualitative responses to global print advertisements by target segments in emerging markets of three geographic regions. Both similarities and differences of perception were found between the selected markets in the Middle East, Latin... [...] Read more

Open Access Article Intercultural Communication

The Hegemonic Role of the United States in the U.S.-China Copyright Disputes

Dexin Tian

1-11

Abstract Views : 390

Download :190

10.36923/jicc.v10i2.506

Abstract: This paper examines the U.S. hegemonic role in imposing its copyright standards onto the Chinese, who hold fundamentally different cultural perceptions of copyright in terms of innovation, fair use, and the public domain. A thematic analysis of the transcripts of 45 in-depth interviews of the Chinese copyright holders and consumers via the theoretical lens of hegemony reveals the following. To obtain bigger market access and better protection... [...] Read more

Open Access Article Communication

Representation of Human Struggle With Dwarfism In Ghanaian And Nigerian Movies

Maxwell Opoku, Lilian Frimpomaa, Ebenezer Mensah Gyimah, Cecilia Opoku

89-99

Abstract Views : 1121

Download :412

10.36923/jicc.vi.1160

Abstract: Dwarfism is a rare genetic condition characterised by short stature. In many countries, including Ghana and Nigeria, anecdotal evidence indicates the employment of persons with dwarfism as actors and actresses in movies. However, there are limited studies on the experiences of persons with dwarfism within an African context. The current study attempted to fill this knowledge gap by exploring the portrayal of persons with dwarfism in African... [...] Read more

Open Access Article Intercultural Communication

Avatars R Us? Discourses of Community and Embodiment in Intercultural Cyberspace

Paul McIlvenny

1-11

Abstract Views : 370

Download :233

10.36923/jicc.v1i1.356

Abstract: This paper examines the recent emergence of visions of globalised virtual communities who inhabit graphical versions of cyberspace implemented on the Internet. Often it is claimed that geography, nationality, 'race' and gender (are) no longer matter in these novel domains. In regard to the contemporary debates over the nature of intercultural communication, the paper considers how human communication is envisaged in these so-called... [...] Read more

Open Access Article Intercultural Communication

The social neuroscience of persuasion approach to the religious intercultural communication: A conceptual evidence from Sidhwa’s novel ‘An American Brat’

Muhammad Zammad Aslam, Ahmad Alsharairi, Sami Hussein Hakeem Barzani, Rasha Alyaqoub, Norhafezah...

1-11

Abstract Views : 1943

Download :451

10.36923/jicc.v24i2.629

Abstract: The study aims to understand the influence of religio-cultural right-wing persuasion in intercultural communication, as exhibited in a novel representing Pakistani national culture and Parsee minority culture. The methodology involves directed qualitative content analysis of Bapsi Sidhwa’s novel “An American Brat,” using a conceptual model/framework adapting/extracting coding protocol from Morin and Renvoisé’s model to analyze communication... [...] Read more

Open Access Article Intercultural Communication

The Invisible Bridge: How Foreign Tourism Professionals Foster Bridging Social Capital in Japan

Renata Andrea Szabo

101-115

Abstract Views : 3707

Download :743

10.36923/jicc.v25i2.1082

Abstract: This study investigates the role of foreign tourism professionals in Japan as key agents of bridging social capital within the tourism industry. These individuals serve as cultural mediators, interpreting Japanese traditions, social norms, and practices for international audiences while facilitating connections between local communities and global visitors. The research adopts a participatory observation approach, in which the author... [...] Read more

Open Access Article Linguistics and Language

Unveiling Discursive Strategies and Ideologies: A Critical Analysis of Migration Discourse in Turkish Newspapers

Awham Rashid Mohammed

58-69

Abstract Views : 2452

Download :586

10.36923/jicc.v24i3.848

Abstract: The portrayal of migrants in the media is frequently shaped by a variety of discursive strategies aimed at influencing public perception. This study examines the discursive strategies employed by two prominent Turkish newspapers, Daily Sabah and Duvar , and the underlying ideologies that drive the selection and utilization of such strategies. The theoretical framework guiding this study draws upon Reisigl’s (2017) model, providing a... [...] Read more

Open Access Article Cultural Studies

“Verdant, Green, Lush:” Aboulela’s Depiction Of The Nile In River Spirit

Shireen H. Alkurdi, Yousef Abu Amrieh

161-169

Abstract Views : 800

Download :248

10.36923/jicc.v25i4.1293

Abstract: This paper aims to examine how the Arab-British novelist Leila Aboulela portrays the distinctive relationship between her protagonist, Akuany, and the Nile in her recent novel, River Spirit (2023), set during the Mahdist Revolution (1881–1898). This study employs the geocritical approach to examine the interaction between physical spaces and human experiences, highlighting how landscapes influence identity and memory. It analyzes the river... [...] Read more

Open Access Article Intercultural Communication

Face and Identity in Intercultural Conflict Management

Min Hou

88-96

Abstract Views : 7097

Download :2501

10.36923/jicc.v23i2.55

Abstract: Face negotiation theory has been an influential theory of intercultural conflict management. However, as a theory of functional approach, it has limitations in analyzing dynamic conflict management process. Using repeated episodic interviews, this paper attempts to combine this theory with Spencer-Oatey’s (2007) face and identity model as well as post-structural perspectives of identity to analyze the dynamic and complicated conflict... [...] Read more

Open Access Article Intercultural Communication

A Multi-dimensional Rhythm Framework for Intercultural Experiences in Higher Education

Xian Zhao

153-164

Abstract Views : 475

Download :73

10.36923/jicc.v26i1.1393

Abstract: This article explores the experiences of Chinese postgraduate students in a UK university using the lens of rhythmanalysis. This study goes beyond intercultural interactional moments and examines how intercultural experience is organised through temporal, spatial, and emotional rhythms. The data were generated through narrative interviews with four students, and narrative rhythmanalysis was employed for analysis. Findings show that students’... [...] Read more

Open Access Article Linguistics and Language Intercultural Communication

Idioms as Gateways to Emotional Expressions of Sadness and Joy in French

Ashraf Allawama, Aseel Zibin, Abdel Rahman Altakhaineh

83-97

Abstract Views : 4097

Download :606

10.36923/jicc.v25i1.1042

Abstract: This study explores the metaphorical and metonymical expressions of sadness and joy in French idiomatic expressions, collected from various media sources and YouTube channels. Using a qualitative research design, it applies the Extended Conceptual Metaphor Theory to analyze how these emotions are conceptualized through image schemas, domains, and mental spaces. A type-based approach is used to categorize the source domains underlying these... [...] Read more

Open Access Article Intercultural Communication

Delivering A Good Speech by Identifying the Interpersonal Meaning Found in Joe Biden’s Victory Speech: A Case on Systemic Functional Linguistics

Herman Herman, Nanda Saputra, Magdalena Ngongo, Endang Fatmawati

65-73

Abstract Views : 3219

Download :1013

10.36923/jicc.v22i3.77

Abstract: This research aims to classify the interpersonal meaning in Joe Biden’s victory speech. It is an interesting phenomenon because by revealing the interpersonal meaning, people can be assisted to be successful in communication. The researchers used a qualitative research design to answer the research question and chose content analysis since the results of data analysis were in descriptive phenomena, such as words, clauses, and utterances. The... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

Interpersonal Intercultural Adaptation Orientations: A Qualitative Study of Engineering Professionals

Brent Jesiek, Samantha Lapka, Kris Acheson, Franki Kung

19-31

Abstract Views : 1013

Download :363

10.36923/jicc.v26i1.1324

Abstract: Professionals in engineering and many other fields are often expected to work on global teams, setting the stage for frequent interpersonal interactions that span cultural boundaries. To further investigate the nature of such experiences, the findings presented in this paper are based on data collected via interviews and focus groups with 23 technical professionals who had varying levels of exposure to intercultural teamwork. Using an... [...] Read more

Open Access Article Communication

Process of Inclusion of Students From Ethnic Communities In Conventional University Education

River Chávez Santos, Yuri Reina Marín, Angelica María Carrasco Rituay, Einstein Sánchez Bardales,...

97-114

Abstract Views : 2624

Download :889

10.36923/jicc.v24i4.920

Abstract: This study aimed to analyze the inclusion process for students from the Awajún and Wampis ethnic communities within conventional university education in Peru. A case study design with an interpretative qualitative approach was employed. Data were collected using semi-structured, in-depth interviews with five students—three from the Awajún community and two from the Wampis community—selected through convenience sampling. Additionally, two life... [...] Read more

Open Access Article Intercultural Communication

The Use of Taboo Language in Tshivenḓa: Cultural Restrictions, Social Implications, and Changing Perspective

Mudau Mbulaheni

167-189

Abstract Views : 1073

Download :293

10.36923/jicc.vi.1148

Abstract: This study examines the use and perception of taboo language in Tshivenḓa-speaking communities, with a focus on how cultural norms, social expectations, and digital communication shape linguistic behaviour. The aim is to explore the social and generational dynamics influencing taboo expressions, particularly in the context of evolving communication norms brought about by modernisation and social media. Rooted in Sociolinguistic Theory, the... [...] Read more

Open Access Article Intercultural Communication

Incorporated Tri Pramana Philosophy on Learning Science in Elementary School Culture

Kadek Suranata, I Kadek Suartama, Gede Doddy Tisna MS, I wayan Lasmawan, Ni Luh Yaniasti, Susiani...

37-43

Abstract Views : 1887

Download :536

10.36923/jicc.v22i4.60

Abstract: Tri Pramana, which is constituted of two major components, denotes the three life strengths to comprehend and believe in a certain event in Bhuwana Alit with manacikapura as the three powers of living beings, including (1) Bayu as the breath power, (2) Sabda as the sound power, and (3) Idep as the mind power. As delineated in Widhi Tatwa, Tri Pramana encompasses Praktyaksa Pramana, Anumana Pramana, and Agama Pramana (Sabda Pramana), which are... [...] Read more

Open Access Article Intercultural Communication

"Oi! Skins": Trans-Atlantic Gay Skinhead Discourse on the Internet

James Haines

1-06

Abstract Views : 641

Download :1053

10.36923/jicc.v1i1.349

Abstract: For about a year and a half now I have been studying non-racist and anti-racist skinheads and their look-alike neo-nazi "bonehead" cousins, using skin websites, e-mail lists and newsgroups as my primary source of data. As I have had no face-to-face contact with my informants, my approach might be called discourse-centered ethnography. At a Cultural Studies conference in June 1998 I reported on an ether community of US and Canadian gay skins... [...] Read more

Open Access Article Communication Education

Culture, Paralanguage, and Learning Spanish as a Foreign Language During Pandemic

Nancy Gómez-Torres, Consuelo Cedano-Pineda, Oscar Alberto Molina-Márquez

70-78

Abstract Views : 2168

Download :294

10.36923/jicc.v24i3.894

Abstract: In general terms, globalization has greatly contributed to a wider diffusion of languages, religions, and traditions, as well as a better understanding of the multicultural nature of countries around the world. It also highlights the importance of cultural diversity in the integration processes within contemporary societies. Motivated by this reflection and to analyze the importance of nonverbal communication in communicative interaction and... [...] Read more

Open Access Article Intercultural Communication

Diversity Contact: The Relationship of Positive and Negative Intergroup Contact with Assimilation and Multiculturalism

Petia Genkova, Henrik Schreiber

164-182

Abstract Views : 1189

Download :546

10.36923/jicc.v25i2.1096

Abstract: The present study investigates how positive and negative intergroup contact experiences relate to attitudes toward multiculturalism and assimilation, and examines whether these relationships are mediated by intergroup anxiety, intergroup threat, and pro-diversity beliefs. A secondary analysis was conducted using cross-sectional survey data from a sample of German university students. Structural equation modeling was applied to test the... [...] Read more

Open Access Article Intercultural Communication

From Perceived Rise To Increased Visibility: Intercultural Communication And Visibility Regimes of School Bullying In Kazakhstan

Yermek Buribayev, Zhanna Khamzina

84-92

Abstract Views : 686

Download :130

10.36923/jicc.v26i1.1377

Abstract: Recent public debates in Kazakhstan increasingly frame school bullying as a growing problem. This study examines how this perception of increase is produced and interpreted within a bilingual Kazakh–Russian communicative context. Drawing on a qualitative corpus collected in 2025—comprising 18 focus group discussions, 100 semi-structured expert interviews, and 154 pre-discussion questionnaires—the study traces communicative repertoires and... [...] Read more

Open Access Article Cultural Studies

The Cultural Heritage of Ume Kbubu: Strengthening Atoin Meto Identity Through School Learning

Malkisedek Taneo, Aleksius Madu, Fransina Aprilyse Ndoen

88-103

Abstract Views : 1724

Download :392

10.36923/jicc.v24i3.881

Abstract: The focus of this research is to explore more deeply the values contained in Ume Kbubu as a cultural heritage that can be applied to school learning. The method used in this research is a qualitative method with an ethnographic approach to describe the values contained in the Ume Kbubu house. Data collection was carried out by conducting a literature study to find sources related to the history of Ume Kbubu; direct observation at the... [...] Read more

Open Access Article Intercultural Communication

Re-Examining The Validity of Hofstede's Power Distance Dimension: A Cross-Cultural Comparison of Organizational Employees In Four Countries

Jung-Soo Yi

103-114

Abstract Views : 538

Download :335

10.36923/jicc.v26i1.1312

Abstract: The present study examines the contemporary validity and applicability of Hofstede's power distance dimension. Since the introduction of Hofstede's cultural value framework in the early 1980s, cultural, social, political, and commercial relationships among countries have undergone substantial transformation. These changes may have influenced how individuals perceive and enact power relations across intercultural contexts, making a... [...] Read more

Open Access Article Linguistics and Language

Ostensible Commissive Speech Acts In Saudi Spoken Arabic: Socio-Pragmatic Functions

Hameed Yahya A. Al-Zubeiry , Mohammed Ahmed Alzahrani

74-87

Abstract Views : 3797

Download :542

10.36923/jicc.v25i2.1074

Abstract: This study examines the sociopragmatic functions of ostensible commissive speech acts in Saudi spoken Arabic, focusing on invitations and offers. Using a mixed-methods approach that combined participant observation and recall interviews, we analyzed 58 naturally occurring instances through the lenses of speech act theory, politeness theory, and the joint pretense model. The findings reveal eight core communicative functions: signaling... [...] Read more

Open Access Article Cultural Studies

Sustainable Digital Conservation of Local Performing Arts: A Model for Preservation, Innovation, and Audience Engagement

Long Cai, Ratanachote Thienmongkol, Ruethai Nimmoi

140-154

Abstract Views : 1169

Download :500

10.36923/jicc.v25i3.1174

Abstract: This study aimed to investigate how digital technology integration, community participation, and innovation in performance formats influence the sustainable digital conservation of local performing arts, with a specific focus on Choy Li Fut martial arts. It also explored the mediating role of perceived authenticity and the moderating effect of digital literacy in enhancing preservation effectiveness and audience engagement. A quantitative... [...] Read more

Open Access Article Cultural Studies Intercultural Communication

The Green ASEAN Culture Festival as a Strategic Educational Instrument for Enhancing Intercultural Communicative Competence

Ika Merdekawati Kusmayadi, Rinda Aunillah Sirait, Rully Khairul Anwar

93-103

Abstract Views : 2307

Download :618

10.36923/jicc.v25i3.1185

Abstract: This study investigates the implementation of cross-cultural communication through the Green ASEAN Culture Festival at Universitas Padjadjaran, positioning it as a strategic pedagogical tool for fostering intercultural competence in higher education. Employing a qualitative case study design, the research integrates data from 15 semi-structured interviews with student organizers and performers representing five academic programs, as well as... [...] Read more

Open Access Article Intercultural Communication

Cross-Cultural Competence in Health Care: Development and Evaluation of a Multiprofessional Training

Heide Lindtner-Rudolph, Vera Mohwinkel, Mike Mösko

237-249

Abstract Views : 1554

Download :657

10.36923/jicc.v25i2.1067

Abstract: Culturally and linguistically diverse patients face an increased risk of developing mental health disorders due to pre- and post-migration stress and are more likely to experience unequal medical treatment and higher rates of misdiagnosis, contributing to a persistent treatment gap. Cultural competence training has been shown to improve the quality of care for these patient populations. This study aimed to develop and implement a... [...] Read more

Open Access Article Intercultural Communication

The Cultural Difference In Nonverbal Expressivity Is Moderated By The Extent of Subjective Self-Construal: A Two-Study Examination Targeting Japanese And Korean Individuals

Youngsun Yuk, Mariko Kikutani

142-152

Abstract Views : 241

Download :117

10.36923/jicc.v26i1.1389

Abstract: This research comprises two studies that examined cultural differences in nonverbal expressivity between Japan and Korea. While prior research has highlighted East–West contrasts, less attention has been given to distinctions within collectivistic cultures. Employing the psychological construct of self-construal (subjective, objective, and autonomous selves), which is thought to distinguish Japanese and Korean cultures, we investigated how... [...] Read more

Open Access Article Cultural Studies

Semantic Knowledge Graphs for Intercultural and Ethnographic Diversity in the Greater Mekong Subregion

Wirapong Chansanam, Lan Thi Nguyen, Chunqiu Li, Christopher Khoo Soo Guan

11-24

Abstract Views : 1089

Download :651

10.36923/jicc.v25i3.1161

Abstract: This study aims to design, develop, and evaluate a semantic knowledge graph (KG) and web application that ethically and effectively represents the ethnographic diversity of 375 ethnic groups across Thailand, Laos, Myanmar, Cambodia, Vietnam, and China. Addressing the limitations of conventional Knowledge Organization Systems (KOS), the project integrates semantic web technologies with community-informed data to capture complex relationships... [...] Read more

Open Access Article Cultural Studies

Green Entrepreneurship Based On Local Characteristics and Culture To Support Sustainable Eco-Tourism: A Case Study

Rahmawati, Handayani, Suprapti, Airawaty, Lyna Latifah

66-75

Abstract Views : 3376

Download :1266

10.36923/jicc.v23i1.71

Abstract: The research problem is that West Nusa Tenggara lacks the local characteristics to support sustainable eco-tourism and culture. The case study of the quantitative descriptive method was used to describe the motivation behind the establishment of sustainable eco-tourism, the evaluation of triple helix support factors (government, academia, and green product business actors) in the development of the ecotourism, evaluation of internal factors... [...] Read more

Open Access Article Intercultural Communication

Integrating Intercultural Communication and Religious Tourism: A Phenomenology Study of Cultural Worship at Loang Baloq Tomb, Indonesia

Betty Tresnawaty, Enok Risdayah

116-131

Abstract Views : 2123

Download :686

10.36923/jicc.v25i2.1100

Abstract: This study explores the lived experiences of religious tourism and intercultural communication at the Loang Baloq Tomb in West Lombok, Indonesia—a sacred site where spiritual pilgrimage and local cultural practices converge. Using a phenomenological approach, the research investigates how visitors, caretakers, and community members interact, perform rituals, and make meaning within a shared sacred environment. Drawing on interviews with 25... [...] Read more

Open Access Article Communication

Social Network Analysis of Basic Necessity Scarcity on Twitter: Evidence from Indonesia

Dyah Gandasari, Diena Dwidienawati Tjiptadi, David Tjahjana, Mochamad Sugiarto, Sarwititi...

01-12

Abstract Views : 2259

Download :631

10.36923/jicc.v23i2.57

Abstract: The scarcity of basic necessities, a popular discussion topic in Indonesia, poses significant challenges to the citizens. Indonesians frequently comment on the issue on social media, including Twitter, which is perceived as a democratic public space to express opinions, interests, and information discursively in establishing communications as part of intercultural dialogues. The current study aims to analyse relevant communication networks... [...] Read more

Open Access Article Intercultural Communication

RETRACTED ARTICLE: User Experience–Driven Design of a Digital Bamboo Weaving Interface for Intangible Cultural Heritage Preservation

Ziwei Yu, Yuandi Jiang, Kalyna Pashkevych, Zheng Wei, Zhiyun Du

47-57

Abstract Views : 1479

Download :411

10.36923/jicc.vi.1204

Abstract: Most existing digital platforms for Intangible Cultural Heritage (ICH) suffer from low user engagement, limited interactivity, and insufficiently emotional or immersive content, factors that hinder their potential to sustain and promote traditional crafts. This study designs and evaluates a culturally informed bamboo weaving interface for ICH by integrating the Garrett User Experience (UX) Model with selected visual communication principles.... [...] Read more

Open Access Article Intercultural Communication

Evaluating Multicultural Educational Experiences and Intercultural Communication Competence in an Arab Context

Fahed Al-Sumait, Marta Tryzna , Mariam Alkazemi, Edward L. Boone

64-74

Abstract Views : 3660

Download :799

10.36923/jicc.v22i2.59

Abstract: As an expatriate-majority state with a diverse multicultural and multilingual environment, Kuwait offers a distinctive opportunity for examining intercultural communication competence (ICC). This study examines the extent to which cognitive, affective, and behavioral predispositions toward ICC are present within the context of higher education by examining multilingual student populations at three local universities. Using survey data from... [...] Read more

Open Access Article Special Collections Intercultural Communication And Professional Practice...

The Importance of Being Understood: Intercultural Communication in Social Professions as a Tightrope Walking

Sarah Ali Mohamed, Doris Lüken-Klaßen

110-120

Abstract Views : 918

Download :374

10.36923/jicc.v25i4.1264

Abstract: Global migration continues to reshape demographic and societal landscapes, requiring close attention to refugee integration and the intercultural communication it demands. This study aims to understand how social professionals navigate intercultural encounters with refugee families in the context of family education and counselling. Using a qualitative longitudinal design, we conducted repeated expert interviews with professionals from 33... [...] Read more

Open Access Article Communication Intercultural Communication

Incorporating Islamic Values Through Arabic Redubbing of the Animated Television Series "Detective Conan"

Linda S. Al-Abbas, Ahmad S Haider

41-56

Abstract Views : 3463

Download :951

10.36923/jicc.v23i4.186

Abstract: Among the animated series that became very popular and witnessed tremendous success in the Arab world is the Japanese Detective Conan, which was first dubbed in 1998 and redubbed in 2013 to convey Islamic values. However, the re-dub did not attract wide viewership and remained infamous among the Arabic anime community. This study is an attempt to investigate the differences between the two versions with a particular emphasis on technical... [...] Read more

Open Access Article Organizational Culture

Do Despotic Leadership and Workplace Incivility Predict Turnover Intention: A Mediation By Work-Family Conflict?

Shahid Mehmood, Nurul Sharniza Husin, Azelin Aziz

120-135

Abstract Views : 1914

Download :839

10.36923/jicc.v23i2.238

Abstract: The purpose of this study was to assess the effect of despotic leadership and workplace incivility on turnover intention among nurses in Punjab, Pakistan, by mediating the effect of work-family conflict. 573 questionnaires were distributed to nurses in Punjab, Pakistan's healthcare sector. SPSS was used to analyze the data, and Smart PLS was used to evaluate the model. The findings of the study reveal that despotic leadership and workplace... [...] Read more

Open Access Article Intercultural Communication

“But it’s truly aggravating and depressing”: Voicing counter-expectancy in US–Philippines service interactions

Yau Ni Wan

95-105

Abstract Views : 2313

Download :728

10.36923/jicc.v23i4.344

Abstract: Intercultural competence is essential in a globalized business environment, where successful cross-border transactions rely on effective cross-cultural communication. Interactions between US customers and Filipino customer service representatives (CSR) in call centers are one example where intercultural competence is required. This study examines the use of counter-expectancy expressions in call center complaint calls by American consumers... [...] Read more

Open Access Article Intercultural Communication

"For Them, The Hijab Means Dangerous Arabs" – Between Policy And Practice: Challenges In Implementing The Integration Of Arab Teachers In Hebrew Schools

Dolly Eliyahu-Levi, Avi Gvura

127-139

Abstract Views : 1303

Download :416

10.36923/jicc.v25i3.1186

Abstract: This study investigates the challenges associated with implementing the Israeli Ministry of Education’s policy to integrate Arab female teachers into Hebrew-speaking schools, guided by Social Identity Theory and Realistic Conflict Theory. Employing a qualitative-phenomenological approach, the research is based on semi-structured, in-depth interviews with 23 teachers (14 Jewish and 9 Arab) working across various levels of the Hebrew education... [...] Read more

Open Access Article Education Intercultural Communication

Interculturality In Universities: Identity, Experiences And The Impact of Beca 18 on Bilingual Students

Yuri Reina Marín, Einstein Sánchez Bardales, Omer Cruz Caro, Angelica María Carrasco Rituay,...

140-155

Abstract Views : 1631

Download :717

10.36923/jicc.v24i3.953

Abstract: Financial incentives play a crucial role in the bilingual intercultural education of university students; therefore, this study aims to analyze the impact that Beca 18 has on bilingual university students from an intercultural approach. The study uses a qualitative approach, employing the interview technique, conducted with students from the Toribio Rodríguez de Mendoza National University of Amazonas and the Fabiola Salazar Leguía National... [...] Read more

Open Access Article Cultural Studies

Impact of Women Borrowers Culture on the Financial Efficiency of Microfinance Institutions in ASEAN-4 Countries

Eni Murdiati, Nurazilah Zainal, Achmad Syarifudin, Zuraidah Mohd Sanusi, Zahari Md Rodzi

25-32

Abstract Views : 1657

Download :539

10.36923/jicc.v23i2.96

Abstract: This paper examines the impact of women borrowers' culture on the financial efficiency of microfinance institutions (MFIs) between the years 2011 to 2019. The sample data consisted of 90 MFIs from ASEAN-4 countries. As the first stage analysis, data envelopment analysis (DEA) was employed to determine the score of financial efficiency for the MFIs. In the second stage, Multivariate Panel Regression Analysis were used to examine the impact of... [...] Read more

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